QualityBath Reviews

Great prices, fast shipping and customer service are very nice and extremely helpful.

It was easy to order my product online, it arrived on time and in perfect condition. I've recommended your company to two other friends who are remodeling their kitchen!

very easy to use on-line site

Muy order was large and i found most of What i needed online. My questions online were answered promptly by email. If the item I needed was not show online, Avi would find it. Avi was responsive, helpful, resourceful, and courteous. He helped with putting together a quote and patiently waited until I was ready to place the order. He also found great delas and good discounts. A few of my purchased items were delivered yesterday and today. I do not have all the items yet. Based no how it went so far, I have been recommending Quailty Bath to my friends.

I have not had a good expierice at all with Quality Baths customer service. I have had a few issues with pricing games played by one of the sales team members.(telling me they couldn't do better than 5% discount and the sale price is never better than that when the next week it was on sale on the site for a10% discount) But more importantly I needed to cancel an order that hadn't even been shipped out to me yet and yet I was told I am getting 25% restocking fee and shipping fees. How can I be getting charged for shipping when it hasn't been shipped anywhere? It hasn't even shipped to Quality Bath yet!

Great deal through website, quick delivery and sink was intact with no deficits

Quality Bath is a business which has met all of my needs; questions answered in a timely manner, prices are competitive, products are superb. I have no concerns or issues. Josh has been available and knowledgeable and he has a great personality.

Customer service was middling. Impossible to reach anyone at Newport Brass and Quality Bath wasn't jumping through any hoops to make sure we got a replacement quickly and easily.

A set of cross-handle taps for a bath filler turned out to come with the cartridges that would be supplied for lever taps (i.e. cold tap was clockwise for on, hot tap was counter-clockwise for on, rather than both being clockwise for on). This is not the way that cross-handle taps normally operate, and there was no indication on the listing that that is the way the taps operate. I was advised that the cartridge to correct this would need to be purchased, as it was intentional on the part of the manufacturer. The purchase process was smooth and easy, and I received good service throughout, but I think the fact that the original filler set was non-standard (without any warning that it would be) should have warranted a free or discounted part to fix the problem.

Transactions were made effortless and very professional. Very responsive.

Polite and efficient

My sink shipped quickly and without any issues. A great shop with great prices, and I'm so happy with my sink. Thanks!

Basically very pleased with my shopping experience, I would recommend it.. I was a little surprised that a sink rack should be $97 but then I checked other places and it's not that over...

very responsive service

Great prices and fast shipping. What more could a customer ask for?!

Ordering both the sink and the bar sink was an easy task. I emailed the company to get a quote and within just a few minutes, Akiva responded with the price and the anticipated ship date. I ordered both sinks and they were shipped in plenty of time to be installed in our new kitchen. It was a great buying experience. Thanks. The kitchen looks amazing. Everyone who sees it asks "Where did you find a sink like that?"

Customer service was great and met all my needs

Simple and easy, everything was delivered fast!

I had no problem using the website and it was very easy and quick to make my purchase. The product arrived on my brother's doorstep in a few days. Highly recommend dealing with this company anytime!!

Quality bath is professional and easy to work with. They provide superior products at more than reasonable prices