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Is shipping really free?
Yes! QualityBath.com offers free shipping on all orders above $75, across the United States’ 48 contiguous states. If your total order is under $75, you will incur a $9.99 surcharge.
If you would like the order delivered to one of a handful of isolated U.S. locations, special shipping arrangements need to be made and they entail additional charges. Please contact our customer service team for shipping costs to these unique destinations.
- Chilmark MA 02535
- Edgartown MA 02539
- Menemsha MA 02552
- Nantucket MA 02554
- Oak Bluffs MA 02557
- Siasconset MA 02564
- Vineyard Haven MA 02568
- Vineyard Haven MA 02573
- West Tisbury MA 02575
- Nantucket MA 02584
- Cuttyhunk MA 02713
- Vashon WA 98070
- Shelter Island Heights NY 11965
When can I expect to receive my order?
Shipping time varies based on product and shipping destination. Custom and specialty items, in particular, can take a lengthier time to be ready for shipment.
QualityBath.com processes every order with the utmost speed and efficiency. If we have your item in stock, it will usually be on its way to you within one business day. If we do not have it in stock, but the manufacturer does, the manufacturer will usually ship it within one business day as well.
For all orders, you will receive an email within one business day informing you of the estimated delivery date. Once an order is on its way to you, we will send you a link where you can follow delivery progress. You can always remain up to date on your order status by logging into your account on our website.
I don’t live in the United States. Can I still place an order?
QualityBath.com has satisfied customers around the globe due to our spectacular product selection and pricing. If you do not live in the United States and wish to place an order, please contact our customer service team and they will be glad to help you.
Please bear the following in mind:
- Shipping outside the United States is not free. Prices are based on size, weight, value and shipping destination.
- You are responsible to verify that items can be legally imported into the destination country.
- You are responsible for all taxes, customs regulations and duties imposed by destination country. Unfortunately, we cannot offer refunds or free replacements for items that were seized by customs and not returned to us.
- Prepayment by credit card is required for all costs related to international delivery.