QualityBath Reviews
I hunted for a specific showerhead for months, ordering it twice from other suppliers who ultimately could not deliver it for months... and so I cancelled the orders. Frustrated, I called QualityBath, who not only went to extra lengths to make sure I knew my order mattered to them, they called their own suppliers to confirm availability and then express-shipped it to me. I received customer service above and beyond what I hoped and expected. I would absolutely use them again.
The farmhouse sink is just right for the kitchen at deer camp. Right price. Right size. Looks great. Happy with it.
I purchased a Shaw 36" farmhouse sink from Quality Bath. Having several questions, I opted to order by phone. The service rep. was more than helpful in answering all my questions and placing my order. It arrived on time, thoroughly packed and protected, and is beautiful. Based on this shopping experience I would enthusiastically recommend Quality Bath to anyone!
Jack from customer service was very responsive to the questions I had. The shower pipe/faucet arrived when expected and is of high quality. I would not hesitate to do business with Quality Bath again in the future.
Love the sink Excellent quality
I called to find out lead time on sink I wanted to order-very pleasant customer service. Shipped incredibly fast and competitive pricing. Would use quality bath again in an instant!
ordered through quality bath.com because when we searched the internet for prices, quality bath prices were the most competitive.
Our Bilder told us about Quality Bath. He said they had good prices and great service. We ordered sinks and faucets when we were redoing our Kitchen Butlers/pantry/wine bar area. we ordered 3 sinks and 3 faucets and were very pleased with everything. The 16 guage sinks were much heavier than the sinks I looked at and the local home improvement store in addition to a beter price. The better quality is clear.
Customer service was helpful and shipping was quick.
I wasn't happy with the lack of communication on the delivery/order status. I had to email your customer service two different times for status updates. otherwise, the product/price were superb.
Great value. Exactly what we ordered is what showed up. Very pleased.
The price, quality and delivery of the faucets were all that one desires in a business transaction. I have bookmarked Quality Bath, as a go to source for my plumbing needs.
Delivery was quick, great communication prior to shipping. Product was well packaged and after opening, seems to be a straight forward installation.
Great product
I was very pleased with how fast my toilet came. They also packed it very well so nothing came damaged. I would not hesitate to order from them again.
Name brand quality at affordable prices. When I realized I had failed to order a valve for one of my tubs, an oversight on my part, I called Quality and they gave me a repeat customer discount and my valve came super fast at no extra cost to me. They are great to talk to and the website is friendly and easy to use. I normally would try the Lowes/Home Depot/Menards stores first and then when I came back home disappointed in their selections I found Quality Bath and we became overwhelmed with better choices. Definately a great company to deal with.
We were originally advised a long lead time, and were presently surprised when the items shipped in full a few weeks before the estimated delivery.
I purchased the Aqua Lux frameless with brushed nickel. Gorgeous doors adds that modern flair I wanted. Installation wasn't difficult but please read instructions carefully. I checked various places prior to purchasing from Quality Bath their price was the best along with free shipping & no tax. Delivery was within one week of purchase.
Great experience buying from Quality Bath. The main thing that would prevent me from buying again is that there is a 25% restocking fee. This seems too large a fee -- and is the only "bad" experience that I might have if I order the wrong thing.
Transaction was handled promptly and professionally. The shipping was superb - very fast. The product was exactly as described. I had no issues whatsoever. The pump is working just great. I would definitely purchase again.