QualityBath Reviews

I love the sink that I bought. The website was super easy to navigate, the sink showed up on time, and it was well packed. I have already referred the website to my sister and I will gladly tell others about the great company. Thanks for making it easy, Mandy

Very helpful staff -- best prices I could find anywhere on fairly rare Jaclo kitchen faucets. Not anywhere in my city to see these faucets in person, so I was taking a big chance. Quality's sale's rep was very helpful and when I placed my final order over the phone she offered an even bigger discount than had been calculated on-line. When I realized the day after installation that I'd picked too small a spout size for sink set-up, rather than try to sell me something else, Quality's customer service rep gave me a direct number to the manufacture and they sent me a larger replacement spout at no cost. I'm very impressed with the reliability and ease this all went. The fixtures are gorgeous. I'd recommend Quality Bath to others and also Jaclo. They didn't need to accommodate me, but they did. I'm a happy customer.

First shipment ended up somewhere else, but your group was awesome... re-shipped immediately at no cost... Truly remarkable. Thanks!!

Super fast delivery and best price!

I was very pleased to find Quality Bath, which had the best price I could find on our new Whitehaus sink. The sink was delivered on time, but part of the bottom, underneath portion of the sink had been chipped. I called customer service. They were very prompt with their correspondence. They contacted Whitehaus, which said such chips are normal, will not get worse, and should not be a problem. I hope they are right, and not just trying to get out of an expensive exchange process. I'd honestly not have to go through that hassle, either. So only time will tell how satisfied I will truly be with this purchase!

I had a great experience with Quality Bath. I would recommend that their sales agents review each order carefully so that in the off chance that someone orders parts that don't match or fit the others in the order, like I accidentally did, they don't find out after the return period is over and lose out on their money.

I am a very satisfied customer. I purchased a big shower pan and it was shipped free of charge, I received it within 10 days in perfect condition. I also compared the price to other stores and it was quiet a bit cheaper.

Very easy to deal with, the shower door was just what we expected and the shipping was extremely fast! Thank you for your quality service!

Best customer service,good price delivery in less time then expected. I would highly recommend it

Can't say anything but we are 100% satisfied. The product itself looks great with our 1/2 bath redesign.

I accidentally ordered more parts than I needed and the customer service department recognized this, made a change and credited my account before I even noticed it! Very happy with the service and product provided.

When our local plumbing supply could not get our sink in a timely basis(10 days which was going to put our whole kitchen project on hold for a week), I hopped on the internet and found Quality Bath. They had our sink in stock and promised to get it to us in three days - which they did. My contractor was thrilled. A big added bonus was that I saved $400 as well! A very happy customer!!!!

I purchased a farmhouse sink from Quality Bath and am very happy with my purchase. I researched A LOT for this sink and Quality Bath had the best price I could find PLUS free shipping. My sink arrived very well packaged and only a couple of days after placing my order. Quick and easy. Very satisfied with my purchase.

Great service, great pricing on quality, name brand products. Liked Quality Bath over a couple other known plumbing online merchants and will utilize Quality Bath again. Good Experience.

Thanks a lot!

The customer service rep was very informative and helpful- especially with the drain parts I needed to order. The sink arrived within a few days, packed very well. It was exactly what I wanted. This is the 3rd item I've ordered and will continue to check here first when looking for remodeling items!

Quality bath has an easy to navigate website and great prices on quality products. Customer service answered the phone promptly and was patient in providing answer to my questions. Would definitely shop at quality bath again and recommend this vendor.

Quality Bath had the lowest price on the two Hansgrohe items I purchased. I received the products in 3-4 days with just the basic shipping. Also, the phone rep I ordered from was very helpful and fast. I recommend buying from Quality Bath

The ordering process was easy. The item arrived sooner than anticipated and was great quality. The price seemed a bit high, but I am very satisfied overall with the experience of this purchase.

I hunted for a specific showerhead for months, ordering it twice from other suppliers who ultimately could not deliver it for months... and so I cancelled the orders. Frustrated, I called QualityBath, who not only went to extra lengths to make sure I knew my order mattered to them, they called their own suppliers to confirm availability and then express-shipped it to me. I received customer service above and beyond what I hoped and expected. I would absolutely use them again.