QualityBath Reviews

I had a very good experience shopping with a Quality Bath. The day after I placed my order for a polished nickel faucet, I was contacted by email by a customer service rep who informed me that the item I selected could not be delivered for 10-12 weeks due to issues with the manufacturer. I went back to the site and found two other potential faucets that would work. The Quality Bath rep contacted each manufacturer and informed me of each items availability and anticipated delivery. Ultimately, I chose another faucet which was priced very competitively and delivered quickly. I'm very happy with the service I received and the personal attention of their staff. I would buy again from them and recommend them.

I ordered a hand held shower at a terrific sale price. I realized I needed a hose as well and couldn't find it. I called and the very helpful customer service person found the hose, added it to my order, and even honored the sale price. Everything arrived quickly and exactly as expected. I plan to order more items soon. I don't think I've ever had better customer service.

Good company. Nice people.

We love our new toilet. It is very quiet and just as described online. It was shipped really fast and arrived safely. Thanks so much!

Loved that an actual person contacted me about my order and not an automated response. Quick delivery and speedy customer service response. Thanks!

Quality Bath is a site I would recommend to anyone. Their prices are very fair, may be not the absolute lowest for every product, but they are for sure near or at the lowest point. What really stands out though vs other web shops is their stellar customer service. I did not think I needed to make changes or needed help, but I did. And Quality Bath were helpful and courteous, also very responsive (always same day quality answers). There is not much in stock, which is understandable, so delivery may take a while, but that is no different from ordering with a local store. Lastly, I also find their web site outstanding in that it lists required other items such as rough-in valves when you order a shower set. That way you don't end up with surprises. Overall a very solid shopping experience and the reason why I spend 20K+ at QualityBath vs a total of 3K for all other sites combined that I shopped from for my remodel.

Thank you for a wonderful shopping experience! I am exceptionally happy with my purchase. It was really stressful when we had to replace some faucets and it seemed they would be very, very expensive. Dov helped me identify the correct model and even extended the sale price an extra day so I could think about the choice and feel comfortable with it. The faucets arrived sooner than expected too. I will certainly buy from you again and recommend Quality Bath to all my friends!

The color we thought we wanted was not in stock and it would be several weeks so we chose another color. Very pleased with our choice. Our faucet is amazing! They had the best price that we were able to find. The customer service was awesome and friendly as well. Will be coming back when we redo our bathroom!

The chandelier is beautiful, we installed it in my daughter's newly renovated bedroom and she loves it! It's our favorite thing in the room. It's very bright, which is a great bonus.

Great products, best prices, quick shipping, and great customer service!

Product delivered the next day and with free shipping! Also with the lowest price on the net.

Good price, free shipping. I will order again from you.

I had been looking for a copper sink for a powder room renovation that we were doing and saw some I liked, but that were out of my price range. One of the sinks I finally found on another website that was close to my price range, I found on Quality Bath's website at a significant savings over the other website. There was no shipping cost and no sales tax through Quality Bath, either. That added even more to the savings over the other website! I ordered the sink and received it within a week of placing the order. It was well packaged and was even more beautiful in person than the picture online. We were so pleased with this purchase that we ended up ordering a kitchen sink through Quality Bath, too! We'd highly recommend Quality Bath to anyone!

I was a little nervous to purchase such an expensive vanity on-line and unable to touch it or see it in person. When i phoned Quality Baths I was greated by Jack who reassured me that the product was of very fine quality and I had the guarantee that I would be able to return it if I wasnt completely satisfied. He gave his direct line if i had any questions and was available when I had called. Not usually able to speak to the same sales rep in most companies you order with on line. The vanity shipped, got to my home in perfect condition and I would use this company again. I was very happy with the great service and beautiful vanity.

We were searching for a triple bowl sink, and Quality Bath provided us with a great price and beautiful product. We are very pleased.

The two times I spoke with customer service, I was quite pleased. They were professional and courteous, knowledgeable and concerned. The carrier used to deliver the products provided a driver that was most friendly and helpful, going out of his way to help.

Excellent customer service, answered all questions and concerns. Shipping was fast, product just as described, great company to deal with. Would recommend, will buy from again. A++++

Ver easy to order. Arrived right away.Very easy process. Thank you!

Spoke with customer service a few times to make sure that the sink we purchased would work with the garbage disposer trim. They were very helpful each time and the sink fits perfectly!

DreamLine shower doors are superb. Combing the quality of this product with QualityBath's service and price, makes a winning combination for our design and build firm.