QualityBath Reviews

I did quite a bit of shopping for our new 36 inch bathroom vanity both in stores and on-line and was very pleased that I chose and went with Quality Bath for my purchase. The customer service representative (Jack) that I dealt with was very helpful and has excellent customer service skills. I spoke with Jack a couple of times before making my decision. Jack gave me pricing on a couple different vanities that we were considering before choosing the Madelli. Jack followed up immediately via email with his best pricing and how long delivery would take. Quality Bath had the best pricing that I could find on the one we choose and hard to beat getting free delivery and being from California paying no tax! I ordered our vanity on November 12th and it was delivered to the house on November 18th. Excellent! Being a bit leary at first buying online, I was overall very satisfied and would highly recommend this reputable company.

Came as described, fast delivery!! Love my sink!

I had to call customer service because I ordered the wrong sized vanity. The salesperson immediately fixed my order. Absolutely no hassle. A very good buying experience. Quality of product is excellent.

I bought my bathtub from QualityBath, which I was nervous about because it was such a big purchase and I was not able to see it in person. QualityBath offered the best price by far, so I decided to go for it. The tub, a Sydney by Hydro Systems, is gorgeous! It arrived quickly and in perfect condition. However, I accidentally ordered the wrong trim for the tub. They facilitated a speedy exchange, and now my tub is fully installed and looks great. Overall it was a really positive experience, and I would definitely recommend them.

Easy, simple smooth process and on time delivery. We have not installed anything yet, but everything came intact and looks great.

Great site, great price, great delivery-happy customer!

Very professional customer service - the packing quality was amazing!

Great prices on products I ordered. Were delivered within 28 hours of my order! Had to return some items, but it was all very simple. Nice people on the phone and good follow through in the emails.

My first time ordering from Qualitybath.com. I purchased a Saniflo Plus toilet pump to replace the 12 year old unit that stopped working for my rental. I think it would've lasted longer if the current renters took better care in using it. The unit arrived with free shipping within 2 business days FedEx! I also used QualityBath's online discount code for $50 off...WOW! It was the best deal I could find anywhere and no tax outside of NJ was a plus. The Saniflo above ground unit is the easiest and best set up for an additional bathroom for the basement or anywhere in the house. The pump and toilet does come as a kit with all the hardware and simple instructions, you supply the PVC pipes. The Saniflo injection system can go vertical 15' or even further horizontal. I have my 3/4" waste tube going around a corner 90 degrees and then horizontal to my 4" house main with no problems. I built a complete full bathroom (toilet, sink and tub) down in my basement on a concrete floor using the Saniflo Plus without any excavation. I highly recommend the Saniflo system. QualityBath.com, their price and service was great and fast, their website was very easy to navigate too. I would recommend QualityBath.com and I will purchase from them again. John (Pa.)

When I first considered buying a white fire lay farm sink, I started doing my home work. I researched review and different retailers. I was thrilled with Quality Bath. They offered a large selection and excellent prices. My sister bought her sink first, because they renovated their kitchen before we did. She bought the same sink from Quality Bath. She was thrilled with her experience with Quality Bath. Because of her recommendation, we went ahead and ordered the same Rohl Fireclay Fam sink.. Rohl Shaws Sinks Original Fireclay Apron Sink RC3018WH We love it. It was delivered promptly. I would definetly order from Quality Bath again. Thank you.

Reliable service

This was my first purchase with QualityBath.com. I found the prices to be the best and product descriptions were more informative than on other sites which gave me confidence that I was selecting a product that had the appropriate dimensions for a successful project. Every email to QualityBath.com regarding my order was answered in expected time and when we discovered the trucker actually lost our shipment QualityBath took action, no questions asked. Their customer service made this a hassle free experience. Thanks, QualityBath.com.

I ordered two sink grids for my Elkay sinks (also from Quality Bath!). Dov was super helpful and responsive and I received my order less than a week later. I was extremely satisfied with my experience and will shop Quality Bath again!

Shipped fast and a great price. Will buy from again.

The good people at quality bath got me the fixtures and rough in needed for my bathroom remodel quickly and at a fair price for top quality Hansgrohe fixtures.

With all my respect to owners reasons but having the webpage not working at Saturdays is sometimes an issue

Jack provided excellent service. He was able to present different options for my requirements and followed up throughout delivery. Prices are most competitive...

Quality Bath had the sink I was looking for and it was less expensive than the local options. Would definitely use them again.

My experience with QualityBath.com (QB.com) may be my best customer service ever! I purchased a faucet that I had thoroughly researched and was sure was the right one for our remodel. When it arrived, it didn't function as advertised and wouldn't work in our setting. Given our work schedule, I needed to resolve quickly. I reached a QB.com representative, live, first time, and she never stopped helping me for several days until the issue was resolved. And this was a truly challenging issue because it turned out to be a spec sheet, from the manufacturer, that was incorrect and no one knew. This was through no fault of QB, and it turned out even the manufacturer was unaware. Just a freak error. This could have been a disaster for my remodel (the plumber was coming, and who wants to try to reschedule that??), but it wasn't. The QB.com rep sorted out what was going on, was knowledgeable about the product and alternatives, worked with the manufacturer, and sent me what I needed FAST. At the end of the day I installed the right faucet for our situation and am a happy camper. Simply top notch support from QualityBath.com, which is important when making purchases online.

I have been dealing with with Sarah for over a year. She had been fantastic. She is very knowledgeable and service oriented. I always get the best price on the Internet