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QualityBath Reviews

4.9
Overall Star Rating
34,974 reviews

5 star31K+
4 star2757
3 star505
2 star114
1 star153
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Shopper Approved collects trusted reviews from customers who have made a verified purchase.

19481-19500 of 34,974 Reviews

Was surprised when customer service rep gave me a bit of a hard time re: a return on an unopened item that we decided not to use. Felt she could have been alot friendlier. Seemed like lots of stern directions. Not the CS I was expecting after spending $2k

Kathleen G.|February 17, 2017

Excellent! Great service. Would definitely work with them again

Britta|February 17, 2017

Response time was great and delivery went smoothly with third party involved because shipment had to be barged to an island. Only complication was due to alternative size panels within the SHDR 3230343 product alternatives. I thought I ordered (2) 30 x 72 glass panels and I got (1) 30 x 72 and (1) 34 x 72. No big problem really and the foul up may have been my own fault.

Roy|February 17, 2017

Quality bah was so helpful responded quickly the prices couldn't be bear. I'm so happy!

Adina H.|February 17, 2017

Fast service with good pricing!

Robert W.|February 17, 2017

My first experience with Quality Bath was a good one. The website was easy to navigate and I will certainly be back for more great values.

KATHY O.|February 17, 2017

I spoke with customer service to make sure I was ordering all of the required plumbing parts for the Barclay 61" Columbus tub. The rep was very knowledgeable and helpful. Tub and parts arrived quickly and damage free and are beautiful.

Mary H.|February 16, 2017

My order came in on time but was damage in transit, I called and spoke with a person called lea, she told me to send a photo on damage sink and within a hour called me back and told me a other sink will come to me in about 7 days. It came in and this time it was perfect, thanks to all and also lea for her help. Richard turni

richard t.|February 16, 2017

Excellent customer service. I placed the order shortly after the deadline for that day. The representative said he would try. He called me at the end of the day to let me know that he wasn't able to get it on the truck. I appreciate that he called and didn't leave me wondering.

Monica B.|February 16, 2017

Customer service is responsive and knowledgeable. I was able to purchase what I needed in a timely manner.

Linda|February 16, 2017

Great service

Eva A.|February 16, 2017

Always received immediate help via phone or email. Excellent experience

Mandy|February 16, 2017

Easy with no issues! Fast delivery!

Sally D.|February 16, 2017

Great customer service and quick delivery.

Masha W.|February 16, 2017

I did extensive research on farmhouse sinks for our new kitchen. They are expensive but I've wanted one for years and decided to bit the bullet and get what I really wanted. Hands down QualityBath was the very best value I could find and the product arrived quickly with no problems. I was very hesitant to order something of this size and dimension via the mail without laying my hands on it first, but I have to say I'm very pleased!

Lorraine B.|February 16, 2017

Came in damaged but the turn around was great.

Jim B.|February 16, 2017

Fast and great communication made everything easy

Nate W.|February 15, 2017

We are pleased with our kitchen sink - - and as soon as the laundry sink arrives you will have earned our five star rating.

Donalyn L.|February 15, 2017

Service was great! Totally in love with my new sink.

Paula G.|February 15, 2017

Great customer service.

Janice S.|February 14, 2017
What our pros are saying
Marjorie Carlson-image
Marjorie Carlson
Marjorie Carlson Interiors
Mimi is the best account representative that I have ever had, literally. Her product knowledge is vast. She helps me manage availability and lead times - no small feat when dealing with production and freight issues during the pandemic.
Clifford Woolley-image
Clifford Woolley
Clifford Woolley Construction Corp
Sol Schachter is the consummate sales professional. He is thorough, knowledgeable, and always there to help. I honestly never had a better person handling my transactions than Sol.
Shanti Crawford-image
Shanti Crawford
Indigo & Ochre Design
It's more than a vendor-client relationship: Mimi is an incredible resource - she's knowledgeable, affable, efficient and goes out of her way to help us provide the best possible service to our clients. If only everyone we worked with had such high standards and was so utterly reliable - she's truly a gem.