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QualityBath Reviews

4.9
Overall Star Rating
34,658 reviews

5 star31K+
4 star2746
3 star504
2 star113
1 star149
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Shopper Approved collects trusted reviews from customers who have made a verified purchase.

1421-1440 of 34,658 Reviews

Overall, very satisfied. I had 2 issues: The first issue I had is that the timeframe to return defective items is very short. I had to order my drawer pulls early so that they could be available for the cabinet company to install. I had to open all the items (difficult to do a good inspection through plastic) to inspect within 7 days. The good part was that I was able to obtain replacements in time, however, some minor defects were missed during the final installation. I should have opened every single package - but then I risked losing some of the hardware. 2nd issue: Although their website does clearly state when they are closed, I placed an online order during a prolonged closure and didn't realize it would not be processed for almost a week. Luckily, I received my items in time. I recommend that if you place an order during a closure, verify when they will reopen for processing before you place the order. They have very competitive pricing and customer service was outstanding. I will definitely plan to use them again.

Maria G.|November 21, 2025

Great service !

Gennady P.|November 21, 2025

Excellent

Jose C.|November 21, 2025

MISSING ESTIMATED SHIP DATE

Darcy R.|November 20, 2025

Great response time with the information I needed,

Susan L.|November 20, 2025

Every time a use QualityBath is easy. Plenty of options, I'm very satisfy.

Mercurio G.|November 20, 2025

thanks for the discount

William W.|November 20, 2025

goodwebsite and prices

Linda F.|November 19, 2025

Easy to navigate site and streamlined checkout process

Colin C.|November 19, 2025

Great site and looking forward to a new tub experience

Denice M.|November 19, 2025

Akiva at Quality Bath was not only knowledgeable, but patient, responsive, and excellent overall. I would send anyone to shop at Quality Bath. Thank you so much for your help and expertise.

Jillian R.|November 19, 2025

Great!

Rikki G.|November 19, 2025

Quality Bath exceeded my expectations. Their customer service team is exceptional - knowledgeable, responsive, and genuinely invested in helping. The website is one of the easiest I’ve used; everything is organized beautifully and simple to find. Shopping here is a pleasure.”

MK|November 18, 2025

So far a great experience. Great pricing!

Peter S.|November 18, 2025

Found the perfect faucet for our wet bar. Cant wait for it to come.

Connie C.|November 18, 2025

Super customer service and great prices, too

Brian O.|November 18, 2025

great

Natasha C.|November 18, 2025

so far I am very impressed with your website, service (Jack) and pricing!

Kb D.|November 18, 2025

Eli was fabulous...having a very hard time finding replacement part and he was extremely helpful.

Anonymous Customer|November 17, 2025

Quick response, thank you

Polly H.|November 17, 2025
What our pros are saying
Marjorie Carlson-image
Marjorie Carlson
Marjorie Carlson Interiors
Mimi is the best account representative that I have ever had, literally. Her product knowledge is vast. She helps me manage availability and lead times - no small feat when dealing with production and freight issues during the pandemic.
Clifford Woolley-image
Clifford Woolley
Clifford Woolley Construction Corp
Sol Schachter is the consummate sales professional. He is thorough, knowledgeable, and always there to help. I honestly never had a better person handling my transactions than Sol.
Shanti Crawford-image
Shanti Crawford
Indigo & Ochre Design
It's more than a vendor-client relationship: Mimi is an incredible resource - she's knowledgeable, affable, efficient and goes out of her way to help us provide the best possible service to our clients. If only everyone we worked with had such high standards and was so utterly reliable - she's truly a gem.