QualityBath Reviews

Quality Bath and Josh are the best. Thanks Josh!

Excellent customer service

The product looks beautifully contemporary and well-designed.

Website is easy to shop, prices are great!

There was a bit of an issue with shipping time and availability on the manufacturer side and Mimi from Quality Bath took care of everything and kept me updated just like she said she would! Everything arrived in perfect condition and on time. I even ordered a freestanding bathtub from Quality Bath which came on time packaged perfectly and is beautiful. So glad I found Quality Bath!!!

Everyone I worked with was awesome!

Good interface with sales rep. She made delivery happen to work with my constraints.

My Rohl sink was back ordered due to pandemic but customer service was very transparent about the process and kept me updated on the ETA along with tracking updates when the recent winter storm delayed my delivery. Their team was polite responsive and best in customer care. I will be back for sure!

Actually spoke to a person, who was very helpful. A rare thing in today's world. I have ordered from Quality Bath many times and they are consistently the best products, best price, fast shipping and there to respond to questions. Website is user-friendly.

Ellie is assisting me with what products we are looking in to purchasing. She has been helpful and very responsive to my requests.

The customer representative who helped me order was exceptional.

Helpful, quick, efficient

i got a call back on monday and my questions were answered.

I had several conversations - voice and email - with Naomi. She provided excellent information on some very technical products and was very responsive to all my questions. I have made several purchase from Quality Bath and all have gone well. The QB sales systems do a great job managing the search, sales and fulfillment processes.

I ordered a tub and toilet from Quality Bath. When I realized I ordered the wrong tub, I called and spoke with Ellie to help correct the order. Not only did she fix the problem, but she also applied a promo code that I was unaware of at the time of order. Awesome customer service and clear shipping estimates/delivery instructions.

Josh handled everything quickly and efficiently. Great service!

Thanks to Ellie for your help.

ease of ordering

I had a very good transaction with Quality Bath. Their staff responded quickly with my questions and gave me a promotional discount as they were having a sale. Online purchase very easy.

good price and easy order