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QualityBath Reviews

4.9
Overall Star Rating
35,281 reviews

5 star31K+
4 star2767
3 star511
2 star115
1 star155
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Shopper Approved collects trusted reviews from customers who have made a verified purchase.

9441-9460 of 35,281 Reviews

I love the vanity, but it was not in perfect condition when it arrived. Right side paint chipped during shipping.

Angela|January 10, 2022

Excellent customer service. One of the best!!!

Dave W.|January 10, 2022

I use Quality Bath frequently. They have excellent customer service. They understand plumbing and can help with any issues when they arise. Highly recommend!

Marcy|January 10, 2022

Quality Bath was great to work with. They were easy to contact, answered all of my questions, and took care of return/exchange issues with bath fixtures. I appreciate that they kept my purchase at their warehouse for a couple of months until I was ready for installation.

Mark|January 10, 2022

No complaints. Great customer service.

Jackie|January 10, 2022

Although I ordered and expected to receive this Hansgrohe Thermostatic Trim with Volume Control, I received one without volume control. After my initial order I even called back to make sure the fixture I ordered was with volume control, and at that point ordered a different fixture that should have had volume control. I did not find out from my plumber that the fixture did not have volume control until after it was installed, so could not return it. When I called Quality Bath to complain, they only offered to sell me the correct fixture at a discounted price. So now I am living with a trim without volume control and feel very frustrated (and cheated) by my experience with Quality Bath.

Unhappy i.|January 10, 2022

All good. Just want to make sure returnable. Sale was great. Best prices

Holliston H.|January 09, 2022

easy, well organized

Carole G.|January 09, 2022

Very Knowledgeable , helpful. And friendly

Anonymous Customer|January 08, 2022

Would be a 5, but i responded to adding to mailing list for discount and the email has not arrived.

Marc F.|January 08, 2022

Good response time to questions. Great service.

Shawn O.|January 08, 2022

I took 1 star off because I could not contact a customer service representative today. Also, I could not see the availability of the faucet I ordered. Otherwise, very good.

Marian H.|January 08, 2022

My experience with quality bath met my expectations.

Gaspasser|January 08, 2022

All the reps are very helpful and professional. Easy to shop, and track the shipment. Great quality and good pricing.

Amy|January 07, 2022

Used many times for several projects, good quality products, best prices, and good service.

James C.|January 07, 2022

I'm quite satisfied with their products and service.

Jim N.|January 07, 2022

great communication from sales rep. Questions answered promptly.

todd970bike|January 07, 2022

responsive and friendly.

D L.|January 07, 2022

No issues whatsoever and needed a replacement piece that was sent out quickly.

Jill|January 07, 2022

Outstanding Service, Quality Product, Fair Price, I will use process again. ~ Contractor.

Jason|January 07, 2022
What our pros are saying
Marjorie Carlson-image
Marjorie Carlson
Marjorie Carlson Interiors
Mimi is the best account representative that I have ever had, literally. Her product knowledge is vast. She helps me manage availability and lead times - no small feat when dealing with production and freight issues during the pandemic.
Clifford Woolley-image
Clifford Woolley
Clifford Woolley Construction Corp
Sol Schachter is the consummate sales professional. He is thorough, knowledgeable, and always there to help. I honestly never had a better person handling my transactions than Sol.
Shanti Crawford-image
Shanti Crawford
Indigo & Ochre Design
It's more than a vendor-client relationship: Mimi is an incredible resource - she's knowledgeable, affable, efficient and goes out of her way to help us provide the best possible service to our clients. If only everyone we worked with had such high standards and was so utterly reliable - she's truly a gem.