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QualityBath Reviews

4.9
Overall Star Rating
35,431 reviews

5 star31K+
4 star2773
3 star514
2 star116
1 star155
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Shopper Approved collects trusted reviews from customers who have made a verified purchase.

21521-21540 of 35,431 Reviews

Great prices. Very helpful would purchase again.

Barry G.|October 21, 2014

It came shortly after I ordered it, which was on time and everything came in the condition I expected it. Price was as good as anywhere else I have seen.

Steven B.|October 21, 2014

I had shopped around online and Quality Bath had the best price! Shipment was quick and product was great!

Patricia W.|October 21, 2014

Great selection. my order arrived quickly and appears great quality. I am still in the process of the remodel, so haven't installed yet.

Gregory A.|October 21, 2014

We have a great contact person at quality bath that confirms when we order items that we have everything we need; thank you Mimi. Sonja

P.|October 21, 2014

One of the glass door panel broke and it was replaced without charge.

ha t.|October 21, 2014

I needed a set of Hansgrohe faucets (high arc and prep) for my kitchen. I was having a hard time finding both in stock for the same vendor. A Google search led me to Quality Bath. The prices were lower than anyone else's. I called first thing in the morning to ask if both faucets were in stock. The representative on the phone was more than helpful. Not only did he make sure both faucets were in stock, but he asked which GPM I wanted and took the time to answer questions I had. The faucets arrived the very next afternoon. My plumber was impressed with the price and the quality of the faucets. I couldn't be more happy!

K H.|October 09, 2014

The Jaclo showerhead mount that I ordered is high quality, and holds my Moen handheld showerhead well. Quality Bath is a very good company to deal with, and has great customer service.

Rae|October 07, 2014

Great customer service. Product delivered on-time, in excellent condition, and for a very competitive price.

Liz|October 04, 2014

They have a large selection of product. My only complaint is that they change a restocking fee to return an item.

Denise D.|October 03, 2014

Salesman, Dov, was knowledgeable, accessible and helpful throughout the process of ordering products. He responded quickly to any and all questions and messages left on phone or email. A tub was delivered with a minor chip (eventually hidden with installation design) and Quality Bath offered to ask for a credit from supplier on my behalf. I received a credit immediately. The delivery was as scheduled. Quality Bath tells you what they can do and they delivery as promised. My experience was very good and I do recommend them highly. Thank you.

Regina L.|October 02, 2014

The lowest price in the world (www that is), plus a Labor Day sale, plus free shipping; all for a very high end product that I was not going to find at my local big box store. I couldn't be happier!

Jonathan H.|September 30, 2014

best pricing good selection fast delivery

Damon R.|September 30, 2014

The site has great selection and prices. It was easy to shop.The delivery was fast.

MayaA|September 30, 2014

Your customer service rep was very helpful and provided me the name and number of the company rep so I could call and ask technical questions. Great turn around time in getting the part needed to make the repair on our heated towel bar. Thanks again!

Eileen C.|September 30, 2014

I have been very pleased working with Quality Bath. I'm building a custom home and needed faucets, sinks, toilets, etc., for seven bathrooms. My Design Consultant, Naomi, is the BEST!!!! She is always pleasant and willing to assist me whenever I call or email her. She has been helpful in ensuring that I am purchasing everything I need. I highly recommend Quality Bath!

Anita|September 30, 2014

Customer service is fantastic. I've worked with them a few times over the years to include last week. They have assisted in identifying and ordering sub-assemblies, tracking down products out of stock with manufacturer and are just terrific people to work with.

Mark F.|September 30, 2014

Fast delivery and quality towel ring. I've ordered from QB before and will again.

JB|September 30, 2014

Needed a vanity faucet to match shower fixtures. Easy to find, great price, fast delivery. Product was perfect, just as pictured and described. Tech specs were right on, which was very important due to tight fit. Faucet installed easily...no leaks...works great...high quality! Would definitely recommend and would use again.

Mike M.|September 25, 2014

Honestly, this was the best customer service experience I have ever had. My original purchase was wrong, I bought vanities that were too big for the space. After realizing this I called in fully expecting a dog fight. They recognized my order based on my phone number and didn't need me to provide an order number. Jack, helped me validate the assumptions and placed an replacement order for me. After placing the order I received an email from the manufacturer that the was a 3 week delay. I called again to check if the were other options and the same person (Jack) helped me find other options and placed another order for me that was in line with my desired shipping time lines. What an incredible experience and totally completely satisfied!

David H.|September 24, 2014
What our pros are saying
Marjorie Carlson-image
Marjorie Carlson
Marjorie Carlson Interiors
Mimi is the best account representative that I have ever had, literally. Her product knowledge is vast. She helps me manage availability and lead times - no small feat when dealing with production and freight issues during the pandemic.
Clifford Woolley-image
Clifford Woolley
Clifford Woolley Construction Corp
Sol Schachter is the consummate sales professional. He is thorough, knowledgeable, and always there to help. I honestly never had a better person handling my transactions than Sol.
Shanti Crawford-image
Shanti Crawford
Indigo & Ochre Design
It's more than a vendor-client relationship: Mimi is an incredible resource - she's knowledgeable, affable, efficient and goes out of her way to help us provide the best possible service to our clients. If only everyone we worked with had such high standards and was so utterly reliable - she's truly a gem.