LinneaDead BoltDB63S-S-SSS

Linnea has some absolutely beautiful pieces of door hardware. I purchased several when replacing my entrance doors - two smart locks, along with 2 deadbolts, a lever, and a custom front door pull. BEAUTIFUL!!! I love the look and they are quality made. I was so excited when they arrived! However, my experience with Linnea was horrible and I ended up returning all but the custom piece. When I ordered, I asked for the two deadbolts and the two smart locks to be keyed the same. Not only were the locks all keyed differently, but the keys they provided didn't even work. Linnea's customer service was awful! The owner was rude and difficult - he wouldn't replace the locks. Quality Bath really came through and processed my return (except for the custom piece, which I completely understand). I just want to warn people about Linnea's (lack of) customer service as there were not any reviews when I made my initial purchase. I'm not sure if a negative review would have stopped me as they were the only locks that had everything I wanted, but in the end, I do regret giving them my business. They were a total and complete disappointment. I had my doors cut specifically for these products, which limited my replacement options. The whole experience was a disaster and seriously delayed my project. Thankfully, Quality Bath was amazing and made things right for me. BUT - I just want to warn anyone considering these locks - be sure to think twice before purchasing anything from Linnea!! Extremely disappointing.