Wrong item shipped, wouldn't fix the issue.
Although I ordered and expected to receive this Hansgrohe Thermostatic Trim with Volume Control, I received one without volume control. After my initial order I even called back to make sure the fixture I ordered was with volume control, and at that point ordered a different fixture that should have had volume control. I did not find out from my plumber that the fixture did not have volume control until after it was installed, so could not return it. When I called Quality Bath to complain, they only offered to sell me the correct fixture at a discounted price. So now I am living with a trim without volume control and feel very frustrated (and cheated) by my experience with Quality Bath.
— Unhappy in M from ME
Verified Buyer