We had been looking for a fine soaker tub. We first looked around the Bay area in store after store and saw (and sat in) tub after tub. The prices kept going up, especially when you consider all the other necessary equipment you must also buy (plus installation), but since we were totally redoing our Master Bath it was worth doing 'once and for all.'
In the end, we found a local dealer who could supply this tub, but his price was 'list price' to me through 'the trade.' With the cost already quite high, I went online to try to find a better resource. After trying several sites, I found Quality Bath. They have been excellent in their thoroughness of handling this transaction, from the quotes (most competitive) to the delivery alerts to the follow through post the order, they have been there throughout. The one issue I had was their closure during Jewish Holidays. I greatly respect their doing that, but it would have affected the tight building window we had, so I had to purchase all my other needed items from other sources.
Now, we are redoing our kitchen and have ordered many items from Quality Bath and we have so far received the same courteous and thorough service to date.