QualityBath Reviews

4.9
Overall Star Rating
35,372 reviews

5 star31K+

4 star2772

3 star513

2 star116

1 star155

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

15821-15840 of 35,372 Reviews

Sam was fantastic to work with. He went the extra mile in gathering tech info and tracking down a toilet that worked with my contractor's unusual space and plumbing requirements. Always cheerful and friendly. I thought I would be buying a lot more from him in the future. Sadly the delivery info i was given was erroneous. It took a lot longer for item to arrive, resulting in the disruption of our remodeling project, and extra expense rescheduling plumber. Vicki was helpful in trying to track where the toilet was , expediting getting it on the truck, and finally providing a realistic date for delivery. Kudos to her!

Susannah J.|November 21, 2019

Easy process. Nice web site.

S. R.|November 21, 2019

Josh was very helpful over the phone with my order

Robert K.|November 21, 2019

No comment. All good

Anonymous Customer|November 21, 2019

I have not had it installed yet but the experience with Quality Bath has been great.

David B.|November 21, 2019

Exactly what I wanted. Great Price.

Gene F.|November 20, 2019

Competitive prices. Easy to operate through the shopping and purchase process.

Kevin Y.|November 20, 2019

Thank you

Alan K.|November 20, 2019

Exactly what I wanted showed up immediately on my first search, and I want even sure the product existed before that. Paying through mybAmazon account made my whole search and transaction take less than 5 minutes. :)

Jan O.|November 20, 2019

Easy shopping experience so far

Charla R.|November 20, 2019

Very easy

Nancy K.|November 20, 2019

Beware, the colors appear differently in person. I ordered the white faucet, and it is not white but rather a dirty off white with specks all over it. Not to mention that it was not clear to me that I was ordering the faucet with the worse GPM, since the copy was misleading. I tried to return it, but apparently Quality Bath charges a 20% restocking fee and shipping costs to return anything, even though their description isn't accurate. They said they don't take responsibility for the items looking different than their pictures and descriptions. Their customer service is extremely rude, STAY AWAY from this company.

Anonymous Customer|November 20, 2019

Easy Peasy

Nina N.|November 20, 2019

very smooth process

Gerardo V.|November 20, 2019

Was surprised that chat was online and that I got a good quote at 10pm CST my time.

Norma C.|November 19, 2019

Quality Bath is s quality firm. Decent people. I'd trust them for anything I ordered.

John F.|November 19, 2019

So far so good

Mark S.|November 19, 2019

The call back from Sol closed the deal for me!

Mark M.|November 19, 2019

No problems

Stewart S.|November 19, 2019

good selection

Laurentiu C.|November 19, 2019

Page 792 of 1769

What our pros are saying

Marjorie Carlson

Marjorie Carlson Interiors

Mimi is the best account representative that I have ever had, literally. Her product knowledge is vast. She helps me manage availability and lead times - no small feat when dealing with production and freight issues during the pandemic.

Clifford Woolley

Clifford Woolley Construction Corp

Sol Schachter is the consummate sales professional. He is thorough, knowledgeable, and always there to help. I honestly never had a better person handling my transactions than Sol.

Shanti Crawford

Indigo & Ochre Design

It's more than a vendor-client relationship: Mimi is an incredible resource - she's knowledgeable, affable, efficient and goes out of her way to help us provide the best possible service to our clients. If only everyone we worked with had such high standards and was so utterly reliable - she's truly a gem.