QualityBath Reviews
It was not too difficult to finds what I needed
I have used other plumbing suppliers in the past, but none compare to Sara, Sol and Dov for their attentive customer service and solid design advice. Quality offers a very good line of products at fair prices - especially during promotions. And thanks to their NJ location, I can get them quicker than from CA or FL based companies. I am a quality convert
Your website said the product would ship within "days". I needed it quickly as a replacement. After purchase, you said it would take several weeks to ship!
No shipping date estimate at purchase? Have to purchase to find out anything. No shipping options.
Quick checkout
Organized
Dina was very helpful and appreciated price matching/best rate available for item we have been trying to find.
Jack was awesome through the whole buying experience. I appreciate all of his help!
I had all of my questions answered through a chat with Dina R. Thank you!
Very fast and easy site..
Very easy ordering process. Great user friendly professional website!
Easy to order. Great descriptions of the kitchen sink faucet Only problem was it took 2 1/2 months to arrive. Due to back orders and Covid 19 supply and demand. Quality Bath was great in communicating via email on the delays and changing delivery dates. I love love the new Brizo Rook Bridge Faucet. Now, it's so easy to clean my oversize deep sink.
1st time user living in Toronto Canada. The service was off the charts GREAT. Friendly fast efficient would go back and order anytime. I was extremely impressed Thanks
Single word, excellent.
I had a question about products. Wrote the company an email, wrote twice in the "chat with an expert" and left a voicemail over the course of weeks - did not get any response. I had to call again and finally got a live person to help. Customer service was good previously but this time I was feeling frustrated and ignored. Overall good company just not happy with customer service.
Very easy so far, but I am not sure when I will get my items
great prices easy to navigate
Customer Service was excellent! Great prices, too. Thank you, Jack.
I appreciated the fast response providing delivery info
Enjoyed working with Ellie Rosenberg!