Accessibility links
  • Skip to main content
  • Skip to footer
  • Accessibility Statement
WEEKEND SALE
SAVE UP TO 20%
ends Monday 9 AM EST
Call QualityBath at 800-554-3210
Go to cart
Quality Bath logo, QualityBath Home page, link to homepage

QualityBath Reviews

4.9
Overall Star Rating
34,638 reviews

5 star31K+
4 star2746
3 star504
2 star112
1 star149
shopperapproved logo

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

701-720 of 34,638 Reviews

I really love Quality Bath and I tell everyone at every chance that I get. They carry all the best products and have the best prices around. I have bought many items from them and they are my go to business when I need something for my house. I have been satisfied with all of their products and they are fast to get in touch with you when you reach out to them with any questions that you may have. Quality is surely a great name for them because of how they run their business. Keep up the good work!

Helen H.|March 02, 2026

I’m so pleased with your website, the fact that you ship quickly and especially your small discounts. I only just discovered your company and am thrilled with your services.

Lindy L.|March 02, 2026

Not shipping to Puerto Rico is an issue that should be corrected.

Guillermo M.|March 02, 2026

No evening call support

Gail L.|March 02, 2026

Shipping was very slow, but the quality of the products meets my expectations. Faucets came with matching sink stoppers, which is convenient. Overall a good shopping experience.

UT|March 02, 2026

I've got two TOTO washlets from Qualitybath, about a year apart. Both times the experience was great, the price was as good as possible and the products arrived much faster than initially anticipated. Overall, great experience.

GD|March 02, 2026

Always good stuff!

Raul C.|March 01, 2026

I would highly recommend QualityBath- I had placed an order with a good number of items for a new build, and I got a call from Josh, who had noticed I may have overlooked a few valves/fittings that I didn't realize I needed! I was extremely impressed with this customer service and beyond happy that he called and asked if I missed this. A++ service!

Charity P.|March 01, 2026

So far so good. This made it a better day for me. Thanks.

Joan B.|March 01, 2026

Convenient to order, priced better than stores and shipment arrived with no issues.

JRPhoenix|March 01, 2026

Very good prices and good customer service. I recall lead times weren't available on the website but there was prompt and friendly communication by email. Products ultimately arrived on time or earlier than expected. Very good experience.

Ian G.|March 01, 2026

Sales person was patient and helpful. Appreciated the remider emails about product, sales and price increase. We got the best deal on our medicine cabinets at Quality Bath!

Lisa U.|February 28, 2026

Too much automated/AI customer service emails but good price and fast shipping

Carol|February 28, 2026

Mimi was fantastic to work with! Thank you for making everything so easy to order!

Jennifer M.|February 27, 2026

Mimi is fantatstic!

Serena T.|February 27, 2026

Jack was incredible. He even responded after hours, to let me know when he would be available so we could coordinate. He answered every question thoughtful, was polite, and really makes your customer service shine. I had not heard of Quality Bath until trying to search for the faucet I was looking for at the best possible price. Great to find a company that will work direct to consumer, not just with a vendor or contractor, to offer someone managing their own project a fair price.

Tanya V.|February 27, 2026

So far great !

Yungwha S.|February 27, 2026

easy and fast

Paul H.|February 27, 2026

great pricing and site

Chris B.|February 26, 2026

Wonderfully organized website. Very easy to find what you need. Good prices

Deb L.|February 26, 2026
What our pros are saying
Marjorie Carlson-image
Marjorie Carlson
Marjorie Carlson Interiors
Mimi is the best account representative that I have ever had, literally. Her product knowledge is vast. She helps me manage availability and lead times - no small feat when dealing with production and freight issues during the pandemic.
Clifford Woolley-image
Clifford Woolley
Clifford Woolley Construction Corp
Sol Schachter is the consummate sales professional. He is thorough, knowledgeable, and always there to help. I honestly never had a better person handling my transactions than Sol.
Shanti Crawford-image
Shanti Crawford
Indigo & Ochre Design
It's more than a vendor-client relationship: Mimi is an incredible resource - she's knowledgeable, affable, efficient and goes out of her way to help us provide the best possible service to our clients. If only everyone we worked with had such high standards and was so utterly reliable - she's truly a gem.