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QualityBath Reviews

4.9
Overall Star Rating
35,416 reviews

5 star31K+
4 star2773
3 star514
2 star116
1 star155
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Shopper Approved collects trusted reviews from customers who have made a verified purchase.

20181-20200 of 35,416 Reviews

quality bath has been easy to work with. they have been very understanding with regards to returns.

Chris|December 19, 2016

I had shopped for these exact pulls at local stores, and online. QualityBath beat all other prices. I ordered different amounts of four sizes of pulls, and QualityBath delivered the order perfectly with no delays, damages, or mistakes. Great experience!

HHenderson|December 19, 2016

They supported a drop-ship to my outfitters address.

gary k.|December 19, 2016

Easy to order and at a good price

Ronald L.|December 19, 2016

Excellent purchase experience, shipping and speed!

M B.|December 19, 2016

I wanted to remodel with better products than big box stores but on a budget. Best online experience because you can talk to a live person, in my case it was Sara. Better pricing than my sister who works for a contractor, with the bonus of no tax or added shipping. I recommended to several friends and relatives.

Gordon G.|December 19, 2016

Prompt delivery. Helpful customer service

paula k.|December 17, 2016

Customer service was helpful and prompt.

Leonard|December 17, 2016

Did researching on the pricing of this product. Was the best price with free shipping! Communication was great! A rep had emaileded me ahead of time letting me know my product was shipping

Michael P.|December 16, 2016

Great customer service, competative prices, fast shipping. Overall a very pleasant experience!

Kathy C.|December 16, 2016

We had an amazing experience with our salesman, Jack. He is fantastic; very helpful, knowledgeable, and responded immediately with questions or concerns. We will use Quality Bath for all future purchases! Happy New Year!

Joan|December 16, 2016

Very quick and easy.

Kirsten|December 16, 2016

I have no complaints!

SRC|December 16, 2016

Always a smooth transaction with my orders!

Christine P.|December 16, 2016

Perfect service and product. Extremely well packed.

Donna C.|December 14, 2016

Quality Bath do a great job with shipping. The boxes are strong and I never had a problem with broken or missing pieces. I did a kitchen and bath remodeling job and I purchased, bathroom fixtures, vessels, knobs, shower pipe, etc. I received every item very quickly and they kept informed on order status at all the time. I recommended this company to all my friends already. Hat off! to Quality Bath. Please keep up the good job.

Lydia K.|December 13, 2016

I found Quality Bath to be responsive to my inquiry and very professional. I will order from them again.

J K.|December 13, 2016

I understand now that the item description has been modified to clear up any confusion about the drain location which will help others. Although the company did pay for the return shipping and gave me a full refund (which is very good), it was still a hassle to repackage it and take it to the closest FedEx shipping location, stand in line, etc. and I had to find another base quickly that I had to go pickup locally so my plumber could start on time. Probably should have offered a discount on future order, etc. but was a good start.

Michael K.|December 13, 2016

Thorough and quality customer service

Jennifer M.|December 13, 2016

Excellent service. Fast delivery!

Richard D.|December 13, 2016
What our pros are saying
Marjorie Carlson-image
Marjorie Carlson
Marjorie Carlson Interiors
Mimi is the best account representative that I have ever had, literally. Her product knowledge is vast. She helps me manage availability and lead times - no small feat when dealing with production and freight issues during the pandemic.
Clifford Woolley-image
Clifford Woolley
Clifford Woolley Construction Corp
Sol Schachter is the consummate sales professional. He is thorough, knowledgeable, and always there to help. I honestly never had a better person handling my transactions than Sol.
Shanti Crawford-image
Shanti Crawford
Indigo & Ochre Design
It's more than a vendor-client relationship: Mimi is an incredible resource - she's knowledgeable, affable, efficient and goes out of her way to help us provide the best possible service to our clients. If only everyone we worked with had such high standards and was so utterly reliable - she's truly a gem.