The quality of service that the staff at Quality Bath provides is exceptional. Their sales staff are knowledgable and promptly respond to technical, installation and availability questions about the products they offer. If they do know the answer, they will conference in a representative from the manufacturer during the call to answer the question. Their pricing is very competitive too. If there are any quality problems with the goods shipped, they quickly contact the manufacturer to arrange for a replacement to be shipped ASAP. Their company name aptly describes my customer experience.