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 Reviewed on: 8/31/2010 By Valerie W.
from OH |
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Horus Montmartre Kitchen Mixer |
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J''adore my new faucet! The Horus Montmartre Kitchen faucet is impeccable, timeless and absolutely divine in my new kitchen. Thank you to Quality Bath and Eurostyle Inc. for bringing such high end quality items to the US. Horus, you are flawless. I couldn''t be happier! Merci beaucoup... |
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| Reviewed on: 8/27/2010 By waoncw
from DE |
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Super Fast Shipping!! |
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Our experience has been great with Quality Bath thus far. Our order (Saniflo Saniflush System) not only was FREE to ship, but it came the very next day! Everything was packaged well and so far we are pleased with our purchase (although we are still under construction so we have not seen the final result quite yet) And what''s more, we really shopped around and Quality Bath was by far the least expensive site we found!! |
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| Reviewed on: 8/19/2010 By Barry Rosenberg
from NY |
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Ronbow Vanity and Wall Cabinet |
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I couldn''t be more pleased with the customer service, pricing and delivery of the items purchased. I would use them again or recommend them to friends without hesitation. Thanks. |
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| Reviewed on: 8/15/2010 By Jerry Neuman
from CA |
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Rohl R7913STN Kitchen Faucet |
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The faucet was clearly shipped the day after I ordered it, came in good order, and at a substantial discount against any other source I could find. We couldn''t be happier with the faucet or with QualityBath for their prompt service. Five star service in our book. |
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| Reviewed on: 8/12/2010 By Derek Foster
from CA |
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Bates P1113V Sink |
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Ordered it on Tuesday. I''ll be damned if it didn''t get delivered 2 days later, shipped by ground! There was ample emails from Quality Bath to know my order was being promptly executed and shipped. |
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| Reviewed on: 8/12/2010 By Michele
from NY |
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Wonderful service! |
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I had a wonderful experience with QB. Great prices and super fast shipping! Thanks! |
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| Reviewed on: 8/8/2010 By Bill
from FL |
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Happy Customer From Tampa |
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My whirlpool tub was made to my specifications at a very good price. The tub was expertly packed and delivered in perfect condition, on schedule. |
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| Reviewed on: 8/3/2010 By Cindy
from MA |
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Awesome experience! |
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After laboriously choosing my tub/shower fixtures one night, I called QualityBath. the next day to check on expected ship dates. Alas, my choices were all out of stock! I would have to choose something else. This turned out to be a challenge, but Naomi (who, btw, picked up right away no phone menu to sit through!) patiently suggested one item number after another to check, and would have me hang up periodically while she let herself sit on hold with various companies to see what THEIR ship dates would be. She always got right back to me. For two hours, we did this, until I finally found something I loved and that was in stock. And then Naomi got me an additional discount that I hadn''t even expected the shower/bath equipment ended up costing less than my sink fixtures (which I also had ordered very successfully and inexpensively through QualityBath.com). The order arrived yesterday so fast! and I LOVE it! This experience (and Naomi''s patience and persistence) even earned a Facebook update from me. I LOVE QualityBath.com! |
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| Reviewed on: 8/2/2010 By Liz
from TX |
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Oceana vessel sinks |
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The sinks were shipped out next day, they were packaged great and arrived
ahead of schedule. Just beautiful!! Wish everyone was this prompt! |
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| Reviewed on: 8/2/2010 By SIMON COWIE
from CA |
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GREAT SERVICE |
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GREAT PRICE...ORDER DELIVERED PROMPTLY.
I HAD A PROBLEM WITH ONE ITEM WHICH WAS NOT AS DESCRIBED BY THE MANUFACTURER. QUALITY BATH PROMPTLY ACCEPTED THE RETURN FOR A FULL REFUND. |
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| Reviewed on: 7/22/2010 By J. Burridge
from International |
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We ordered a Robern Fairhaven medicine cabinet from Quality Bath in the middle of June with an anticipated 3-4 weeks delivery time. We live in Canada so had it shipped to a border receiving agent. It arrived there July 13. We now have it home and installed. It is beautiful and half the price had we ordered it from an Canadian company. Thank you Quality Bath! |
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| Reviewed on: 7/20/2010 By Barbara
from CA |
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OMG |
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I have been researching online for a farm sink for over a year and decided to purchase from Quality Bath because of the price and customer testimonials. I ordered just this last Sunday to take advantage of the 5% discount and was totally shocked when I got a phone call today (Tuesday) telling me they would be delivering my sink in an hour. I was thinking that it would at least take a week. It arrived in a box without a scratch. I''m so pleased. Now I can begin my kitchen remodel. |
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| Reviewed on: 7/8/2010 By Sandra
from GA |
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Great service! |
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After reading some of the reviews of this seller concerning order delays, I was a bit hesitant to order the glass vessel sink that I wanted for fear that it might take several weeks to get it, but their price was the best of all that I researched, so I ordered the sink on the 4th of July by credit card as they were closed, and then followed up with a ''phone call on Tuesday and was told that it was on the wayand got it today, July the 8th!
The outside box was a bit damaged but the inside box was still intact. I knew it took a hard knock somewhere along the line tho because after I opened the inside box and removed the protective styrofoam cover on top of the sink I discovered that it had pushed through the end wall of the styrofoam and was lodged up against the end wall of the boxthe same end that was damaged on the outside boxwhew..I breathed a sigh of relief when I saw that the sink was in perfect condition.
It''s beautiful and I look forward to when it is finally installed. Better than the photo.
Thank you QualityBath! |
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| Reviewed on: 7/1/2010 By susan
from CA |
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Customer Service |
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I was just helped by the nicest, and most professional service person, her name is NAOMI. She helped me navagate through the web site, called me back with information, and really gave me 100% service!
Thanks Naomi! |
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| Reviewed on: 6/30/2010 By Francene Burtner
from PA |
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farmhosue sink |
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This sink is perfect! You have the best price I could find. The shipping was so fast. I love you guys!
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| Reviewed on: 6/29/2010 By Christine Yarusi
from NJ |
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I highly recommend Quality Bath |
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I ordered a Venetian mirror and was happily surprised when it arrived in only 4 days. I was also impressed with the way it was boxed and packaged for shipping. It arrived in perfect condition. Best of all, the price was considerably lower than all the other sites I found offering the same mirror! |
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| Reviewed on: 6/22/2010 By Gregory mcintosh
from CA |
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Bathroom Plumbing Supplies |
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Mimi, ext 112, provided consistently superb support in answering my questions about the types of plumbing items required for my project and offering alternative suggestions for items not currently available. I was very pleased with the responsive ordering and delivery of the parts I selected. |
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| Reviewed on: 6/17/2010 By Pam L
from CO |
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GREAT Service |
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I highly recommend Quality Bath! I did a bath remodel and Mimi was great helping me place my order – at a great price. Also – I had a part missing in an item shipped from Grohe. I sent her an email on the weekend and Monday morning she called me with Grohe on the line. I am now looking to place another order with Quality. |
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| Reviewed on: 6/15/2010 By Brian
from WV |
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Accomodating, Quick, Quality |
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Customer service accommodated my request for a price match (plus 10% of the difference) without grumbling. They called the manufacturer to address a question that I had about the product and immediately informed me of the answer. The product was shipped within 24 hours (direct from the manufacturer) and arrived quickly. The quality of the product is excellent and it was exactly as described. Though there were no instructions for installation, that was not an issue for me personally. |
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| Reviewed on: 6/13/2010 By Allen and Susan Starkan
from CT |
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Exceeded all expectations |
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The service provided by Quality bath was outstanding. They made sure what we recieved was perfect and recieving the shipment was "piece of cake"
We will use them again.
Allen and Susan |
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| Reviewed on: 6/10/2010 By Lynette Garaventa
from CA |
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Cabinet Hardware |
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I purchased cabinet hardware from two different vendors for two bathrooms. Quality Bath had the best prices and I received both products very quickly. I have ordered from Quality Bath in the past and had to deal with their customer service personnel due to mix-matched finishes on bath accessories. The customer service rep was extremely helpful. She dealt with the manufacturer and I was able to get the correct finish on my bath accessories at no extra charge to me. Great prices and service. I will definitely order from them again. |
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| Reviewed on: 6/10/2010 By Anne
from OH |
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Moen Woodmere Kitchen Faucet |
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Very nice customer service! Product shipped next day! Prices were great! Would recommend! |
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| Reviewed on: 6/8/2010 By Jean Freeman
from VA |
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Fantastic |
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The service and quality are great. I would recommend Quality Bath and have used them on several occasions for large orders. Also, ask for Mimi . . . she''s the best! |
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| Reviewed on: 5/27/2010 By Steve
from VA |
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Whitehaus bridge kitchen faucet. |
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The product arrived, with free shipping, unbelievably fast! The faucet assembly was very well packed, double boxed, and in perfect condition. We highly recommend this company. |
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| Reviewed on: 5/13/2010 By Helen Brocard
from WA |
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Buying from Quality Bath |
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Mimi the sales representative at Quality Bath was
excellent in every way. She was extremely help full
and one of the reasons I ordered from Quality Bath.
She was knowable,cheerful in answering my questions.
The Neptune tub has not had a tril run, but I am certain
if there are any problems, I''ll get the same courtesy.
Thank you and your prices were great.
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| Reviewed on: 5/9/2010 By s.cook
from CA |
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Outstanding on every level |
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We bought a Fairmont Designs bath vanity and mirror from Quality Bath.
The customer service was on the mark. They called us with regular updates as to when it would be built and shipped. They worked with the Fairmont Designs company to re-route the shipping timeline to meet our remodel timeline and never failed to support the process with care and concern. A big shout to Quality Bath... and the Fairmont Designs bath vanity and mirror...superior quality, outstanding craftsmanship and even more beautiful than depicted in the online photos. Once in a while everything is even is better than you imagined...this was one of those times. |
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| Reviewed on: 5/4/2010 By KZ
from DC |
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I do not know what this is. |
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I recommend Quality Bath to everyone. My representative, Mordy, and all of his staff were professional 100% of the time. They supplied almost everything I needed for my (upscale)bathroom with great prices, product knowledge, and necessary time consulting on the phone. It was a pleasure to work with Quality Bath. |
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| Reviewed on: 5/2/2010 By
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Seven years of renovations brings many online shopping experiences. Quality Bath is head and shoulders above any other bathroom/kitchen supplier we have used. Thank you. |
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| Reviewed on: 4/29/2010 By Jessica
from MN |
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Excellent service, excellent products |
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We decided to take the plunge and purchase all of our fixtures for our kitchen/bath remodel online. We chose QualityBath because of fantastic pricing, the extensive range of brands available, and great customer reviews. It has turned out to be a very positive experience! Three out of four of our products arrived in perfect condition and on time, while the fourth, a faucet shipped from Italy, arrived damaged. I called Janet at QualityBath, who immediately put a call in to the US distributor of the Italian brand. The distributor took it from there and arranged for us to have a new faucet sent from Italy ASAP, after requesting and looking at some photos of the damaged faucet and packaging. (The underlying cause of the damage to the faucet was due to poor packaging by the Italian manufacturer, not anything that QualityBath could have caused or prevented.) QualityBath and its affiliated distributors have given us great customer service. Thanks, QualityBath! |
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| Reviewed on: 4/28/2010 By Caryn
from MA |
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Vanity |
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I had a very good experience ordering my Vanity through Quality Bath. And I saved over $300 by ordering through them verses the local vanity store. The only negative reviews from others was the lack of communication. So I took it upon myself to actually call the 800# at Quality Bath and they were very plesent and very helpful. The customer service rep explained how my order is shipped from the vendor to them and then they would ship out to me. She double checked it wasn''t back ordered and then she gave me a general timeline. She did say the delivery company would contact me (they didn''t) but I happen to be home when they delivered and my particular driver was very friendly and helpful. Overall it was a great experience. It was much faster than I expected and a much better price that shopping at the local stores. |
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| Reviewed on: 4/22/2010 By Saul
from NJ |
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Cusotmer Service |
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I had issue with a faucet i purchased 3 weeks ago. Janet was very helpful and had the replacement parts in my mailbox the next day. Thank you for this high level of service and i look forward to coming back to your site once agian. |
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| Reviewed on: 4/21/2010 By Valerie Klapperich
from IL |
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Ronbow Wall Cabinet VG1006 |
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I would buy from your company again. The product was exactly as described. The communication regarding shipping and lead times was perfect. I recieved my order on the exact date I was told. Thank you for the wonderful customer service and a great product! |
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| Reviewed on: 4/20/2010 By Tonia S
from CA |
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Fabulous Service |
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I just received the Ginger grab bar. It arrived extremely well packaged not a scratch on it, and in less than 4 business days. Your company is wonderful. I highly recommend you. Thank you for such prompt service. |
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| Reviewed on: 4/20/2010 By Jennie
from International |
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Positive Experience |
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I would like to highly recommend Quality Bath. They have a great product range, great prices and more important they have terrific customer service. They''re there to help before, during and after sales. I will use them exclusively for all of my build/redesign work.
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| Reviewed on: 4/20/2010 By Michelle
from CT |
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Superior Customer Experience |
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I would like to compliment Quality Bath on their outstanding service. We are in the middle of a kitchen remodel and had ordered a sink from the local plumbing store. Unfortunately it was on back order until May. I contacted Quality Bath yesterday, 4/19 at 10:00 in the morning. I was assisted by a very courteous representative who processed my order & promised I would have my sink in 1 to 2 days. My husband and I were pleasantly surprised to receive our sink today!!! Not only did Quality Bath exceed our expectations, we also saved money too!
Thank you Quality Bath! It''s nice to work with a company who values its customers! |
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| Reviewed on: 4/19/2010 By sylvia tarasoff
from CT |
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quality and service |
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i am very impressed with the service, personal attention, and speedy delivery of the products. both the sales and customer service depts were accurate, prompt and trustworthy. this is my second satisfied shopping experience with them and will continue to use them. special thanks to miri and janet. |
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| Reviewed on: 4/19/2010 By Geoff J.
from CA |
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Great Service Great Company |
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Im very impressed with the way our order was handled. Our shower broke on Friday and we ordered the parts on Sunday. The price was way below what we were seeing at local home improvement stores. We needed the shower fixed by the weekend and the parts arrived Friday as we expected. Customer service was very friendly and answered all our questions. Ill be sure to buy from here again. |
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| Reviewed on: 4/14/2010 By John
from WA |
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All is good ! |
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I ordered the sinks from this site .I was a little worried due to a recent sink purchase from MR Direct ,another sink online retailer who burned me when they lied about their product and I recieved 2 factory reject sinks which they sell as new and know about it ......My experience w/ qualitybath was for the most part honest and the products I recieved were excellent and price was great .I would not hesitate to order from this company .The only thing I found was a waiting period as they do not stock the items and gernerally ship from their suppliers but if your looking for a good product and savings it can be worth the wait
Stay away from companies such as MR Direct , they sell sinks cheap because they have serious flaws .2 thumbs up for Quality Bath |
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| Reviewed on: 4/13/2010 By Rhonda
from MD |
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Like a neighborhood store |
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It''s a pleasure to report on the positive experience that I''ve been with Quality Bath. They have been extremely responsive in helping me resolve certain issues with a delivery. While the issues were not their fault, they took full responsibility and are working with me to get them resolved. I feel like I''m working with a local salesperson who knows my name, rather than a stranger on the Internet. With future needs, I will be very happy to order from them again. |
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| Reviewed on: 4/4/2010 By LH
from FL |
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wonderful experience |
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I ordered two bathroom mirrors for our renovation. I shopped all over town and on-line. I came to Quality Bath and found the most perfect mirrors. The ordering process, price matching, free shipping, and easy tracking all made shopping wonderful. My mirrors arrived as stated in perfect condition. Thank you Quality Bath. Just a wonderful experience. |
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| Reviewed on: 3/25/2010 By Jeannie Wendler
from OR |
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very pleased |
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We are doing a kitchen remodel and we found the stainless steel farm sink on the internet. Quality Bath was the cheapest and delivered it in a timely mater. We recieved it in a crate in excellent condition. I absolutley love the sink and will order from Quality Bath again. |
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| Reviewed on: 3/25/2010 By Karen Colson
from UT |
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Customer Service |
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I want to compliment Quality Bath on their superior customer service. I had purchased two Rohl Fireclay sinks, and one revealed manufacturer defects after about a year of use. Quality Bath, in conjunction with Rohl, quickly, and without question, sent me a replacement sink. Thank you for backing your products and supporting your customers!
Karen |
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| Reviewed on: 3/24/2010 By mike wilson
from NY |
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great and prompt service |
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I have to say quality bath definitely lives up to their name. I ordered a blanco sink and accessories on Monday and received it on wednesday afternoon. They were very accomodating and pleasnat over the phone. I would absolutely shop here again . Thanks and keep up the good service |
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| Reviewed on: 3/17/2010 By Ron Land
from TX |
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Whitehaus WHQ330 Apron Farm Sink |
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I ordered a sink last week from Quality Bath. Given the price of the sink, I was reluctant to purchase such an item over the web. I received the sink a week later. I paid roughly half of what the sink would have cost me in a store like HomeDepot or Lowes (even though I like those stores). I received the sink today and I am VERY happy with it. The shipping was free and because I live out of state, I didn''t have to pay sales tax. That''s hard to beat! I will order from Quality Bath again FOR SURE! Thank you for making this a positive experience! |
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| Reviewed on: 3/17/2010 By Eric
from AR |
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Problems Resolved |
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My original order was damaged during shipping and never made it to the destination. By the time I found out and contacted Quality Bath, time was running out to meet instalation deadlines. The customer service representative took action and found a way to get my purchase to me just in time for installation without changing any schedules. Thank You!! |
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| Reviewed on: 3/15/2010 By Sheila H.
from NY |
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I changed my mind for the faucet in a kitchen renovation at the last minute and needed to purchase my second choice immediately. It was a Dornbracht and I was told by a few places that it would take 6-8 weeks.
Beth, at Quality Bath, found one, arranged for it to be delivered in a couple of days, and I had it in time for the plumber''s schedule.
Thank you, Beth, for working so diligently to fulfill my request.
And there was no sales or shipping charges! |
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| Reviewed on: 3/8/2010 By Kathleen P.
from NY |
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GREAT CUSTOMER SERVICE |
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I searched for many weeks for the perfect whirlpool tub and found nothing that met my criteria. I came across your web site and called the 800 # where Naomi helped me. She was patient, polite and very knowledgeable about the tubs. Thank you. I highly recommend Quality Bath and Naomi!!! |
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| Reviewed on: 3/8/2010 By Janet
from CA |
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Very happy with Service, Price, and delievery time. |
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Unlike some vendors who say they have things in stock and then you find out months later they really don''t have an accurate way to track things. We have consistently found quality bath to give us accurate information on our order, great prices, and quick delivery. In this case we placed our order with quality bath and they promise two week delivery and we got it in one week. And when you combine this with the fact they were the cheapest price on the internet, you can easily see why we are happy. |
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| Reviewed on: 3/6/2010 By Linda
from PA |
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SaniFlo SaniPlus toilet |
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What a quick delivery - 1 1/2 days!!
The price was fantastic with free delivery and no sales tax.Can''t beat free in this downturn economy.
Thanks for the perks.
I''ll keep you in mind again when looking for other items in the near future. |
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| Reviewed on: 3/4/2010 By Mike and Ginny Wilson
from CA |
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Service Beyond Compare |
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Ever been told that purchasing high-end items over the internet is a risky business, or been told by your local retailer that parts are unavailable? We''ve just spent the better part of last year working with QualityBath''s, Sara Kugler completely outfitting two bathrooms and are amazed by the level of service she''s given us. After searching locally for what we wanted, followed by an exhaustive search of the internet, Sara was able to provide us with everything on our list - in many cases, working directly with the manufacturer on items not found on QualityBath''s website. This included solid wood vanities, lifetime brass fixtures, sinks, toilets, etc. Sara patiently answered all of our far too many questions and addressed all our concerns related to the quality of items purchased sight unseen over the internet - in several instances, replacing an item that arrived that in our opinion wasn''t absolutely perfect. Wanting to make a decorative change in the plating on some handles for items she''d purchased four months earlier for us, she was even able to order the replacement parts! No retailer we''ve worked with locally has ever extended their service this far. In fact, we''ve always been told that besides the unseen risks of internet buying, the mark-up in price offsets any savings gained by free shipping and handling and no out-of-state tax. We found this to be quite the opposite, finding that in addition to Sara''s incredible service, we saved on average about 30% over the cost of the exact same items priced locally.
If all of QualityBath''s sales reps are as knowledgeable and service oriented as Sara, we can''t understand why anyone would waste their time and money purchasing elsewhere.
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| Reviewed on: 3/3/2010 By Bob & Barb
from OR |
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Great Experience |
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We purchased a Lea spa tub for our master bath remodel in the fall of 2009. Marty helped us so much! The price he gave us beat anything we found anywhere else locally or on-line by nearly 50%. Our tub arrived on time, our order was error-free, and we will definitely purchase from Quality Bath again. Thank you Marty! |
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| Reviewed on: 3/2/2010 By John
from CA |
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Qualtiy Service with Good Prices |
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We originally chose Quality bath for their lowest prices, but are coming back to them because of our great service experience. They are very easy to reach, they provide accurate status on your order, and when we had an issue they were work with us to resolve it in a very reasonable fashion.
And while sometimes, I can find something cheaper from another supplier, when I look at their internet customer services reviews, it becomes obvious I should just call up quality bath and ask for a price match instead of going somewhere else.
So I ask with any major project like a bathroom renovation where it is almost inevitable you will have issues, it is great to work with a supplier who will work with you to resolve them.
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| Reviewed on: 3/1/2010 By Ken Lohr
from OH |
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Blanco Sink |
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Among other items, we ordered a Blanco under mount sink (Biscuit). The sink had a crack on top from the bowl divider to the back side of the sink. We returned it per Janet''s instructions and have since received a replacement one in a timely manner.
Janet was very helpful in resolving the problem. I am pleased with the service of Quality Bath. |
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| Reviewed on: 2/22/2010 By Patty R.
from NY |
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The best customer service! |
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I have been working with Mimi for over 6 months now and she really is a life saver! She has helped us with the remodeling of all of our bathrooms! I recommend her to everyone that I know that is remodeling their house. I am just so impressed with her promptness in getting back to me, the way that she cares about what is happening with our project and the way that she recommends things for the project. Thank you so much, Mimi! We couldn''t have done this without you! |
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| Reviewed on: 2/10/2010 By lisa
from RI |
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fast shipping |
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I can''t belive how quickly my item arrived.It was packaged well and exactly what I wanted. I had ordered a another sink from my local plumbing supply company. It took forever to arrive and it was the wrong one. In fairiness to the company they are taking care of returning it but is still a hassle. I will order from you again Thanks so much Lisa B. from RI |
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| Reviewed on: 2/10/2010 By Lynda Roady
from OK |
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I looked at several sites but decided to go with Quality Bath because they had all of the products I wanted. I purchased out bathtubs, sinks and faucets for our new home and was a little nervous with the amount of money we were spending, but Adena did a great job on guiding me through the process. She knew what I needed for the plumbers to "rough" things in. Those were received within two days. We couldn''t believe it...two days. My husband and I have been impressed with the service. We have been careful and examined the shipments coming in just as we were instructed. It''s been a great experience. Thanks Quality Bath. |
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| Reviewed on: 2/9/2010 By Sandi
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QualityBath |
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This is the very BEST site I''ve even had the pleasure to shop at. They go out of their way to ensure you receive what you need, when you need it. I put the site name in my Favorites because I will certainly shop on this site again! |
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| Reviewed on: 2/4/2010 By Emma Thomas
from FL |
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Sink |
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I recieved the wrong sink with the cabinet purchased. I called Quality Bath who acknowledged the error and immediately sent the correct sink. It was installed yesterday and my cabinet looks beautiful in my newly renovated bath. I found customer service to be very pleasant and accommodating. I would use them again and recommend them to my friends. |
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| Reviewed on: 2/3/2010 By Normand Bourque
from FL |
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Outstanding experience on large and small |
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As I was rebuilding my master bathroom, I was attracted to Quality Bath exceptional selection and pricing. However, I long hesitated to place the order, as a full size whirlpool bathtub was involved as well as expensive Grohe and Hansgrohe plumbing supplies. After checking and rechecking references( actually phoning the bathtub manufacturer), I placed my order on Jan. 18th, 2010. Only one of the order was in stock I was quoted 2 weeks lead time on the other plumbing supplies and 2-3 weeks on the bathtub.
Here we are Feb. 3rd, 2010, and all of the items have been received and delivered, at no additional charge, in my 9th floor condo.
Billing occured as per quote and only when the items were shipped.
What an outstanding experience!!! I will definitely use Quality Bath again as I remodel my two other bathrooms. |
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| Reviewed on: 2/1/2010 By Kathryn A.
from TX |
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excellent customer service |
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Not only did they provide the best price online, they were soooooo nice! I miscounted and had to order extra knobs a few days later. They honored the sale price even though the sale was no longer on, and they shipped them for free. They were just great. I will use them for all my hardware needs! |
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| Reviewed on: 1/29/2010 By Sally Jorgensen
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Pleased with the service |
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Based on my experience during the ensuite remodel, Quality Bath would be my choice to source things should I ever decide to re-do the downstairs bathroom (heaven forbid). Great selection and price, fast shipping, and very good communication when one item had to be back ordered. It was a pleasure doing business.
Sally |
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| Reviewed on: 1/28/2010 By Carol Archambault
from RI |
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kitchen sink |
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Great service. everything arrived on time and in perfect condition.
The prices were the lowest and everything was in the same place.
The people were great to deal with |
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| Reviewed on: 1/27/2010 By Jeff
from CO |
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Blanco granite composite sink |
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The order went through quickly and was delivered in less than a week. It was packaged very well and arrived in perfect condition. I''ll be back! |
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| Reviewed on: 1/24/2010 By Robyn Howell
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Great Site, Great Price, Great Serviice! |
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We were very nervous about ordering a (Blanco)silgranite sink over the internet (fearing shipping damage). Quality Bath''s prices were much better than local stores-so decisionn was made. QB customer service was available, helpful & reassuring. The sink arrived when promised, and was packed very well. We are very pleased thus far, & will reccommend this site to friends & family. Thank you Quality Bath! |
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| Reviewed on: 1/20/2010 By Gillian
from NY |
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Bathroom Vanity |
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I ordered a bathroom vanity ($3000.) over the phone after seeing it on the internet from QualityBath. The representative was very professional and did help me with a discount on the item. They also informed me that it would take approximately 2 weeks for me to receive the item, due to the fact the vanity is coming from Texas. I did receive the vanity in less than two weeks and it was packaged nicely. The driver who delivered the item was very courteous. I did open the box and the vanity was not damaged. I would order again from this company. |
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| Reviewed on: 1/8/2010 By Bruce
from TX |
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Great place to shop |
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I saved $100 over other lowest internet price on a Whitehaus pot filler. Needed it in a hurry but it was out of stock, they said there was a 3-5 day lead time. I had it in hand 4 days after ordering. Will buy from again. Thanks |
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| Reviewed on: 1/7/2010 By elizabeth b
from VA |
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kitchen sink |
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I needed a sink for some renovation and found the perfect one and ordered it. Within 1 day, quality sink notified me that it was not made anymore. The representative then spent time with me and we found a similar one with the exact measurements and price.
This was 2 days ago. I got an email that the sink was shipped and it just arrived, within 2 days. The sink is in perfect condition.
I give this company 5 stars and the highest recommendation for customer service, price and delivery. |
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| Reviewed on: 1/6/2010 By Tammy
from International |
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Bath Hardware |
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This site has been great, quick shipping, easy online purchasing with good purchase confirmations.
Thank you. |
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| Reviewed on: 12/29/2009 By D. Weber
from OK |
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hitchcock-Butterfield 322500 |
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Thank you,
The mirror arrived in excellent condition. I am very pleased with the quality and beauty. Very impressed with the packaging. We will use your company again. Thank you |
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| Reviewed on: 12/21/2009 By Steve & Susan Perkins
from PA |
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Cascade Brand Faucets and Accessories |
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We chose products that could not be seen in a showroom so we were weary, but the Cascade products are very high quality, and, Mimi, the Quality Bath rep was a big help in walking us through the process of choosing all the necessary plumbing parts. We are very pleased! |
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| Reviewed on: 12/10/2009 By Robin Godfrey
from WA |
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I was very happy with my order, delivery and price. The first email I got was to say there was a lead time of 4 to 6 weeks. I received another email prior to 4 weeks saying my item was shipped and when I would receive it. Everything worked out well. |
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| Reviewed on: 12/9/2009 By Jane Jagger
from NY |
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Another Delightful Experience |
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I had a great experience back in 2006 working with Quality Bath and a repeat for this year''s order for a master bath. From the first queries on products to the final delivery the service was prompt and polite. Quick shipping on in-stock items, the best prices around and I was kept informed about lead times on special orders. Quality Bath also has the friendliest & most efficient customer service staff. Thanks everybody for making so easy! |
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| Reviewed on: 12/8/2009 By Fred
from AZ |
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Great Selection, Price, and Delivery - Blanco Sink |
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This was my first time shopping with Quality Bath and I will be coming back for more! They had the full line of Blanco kitchen sinks we were looking for at unbeatable prices. The sink we chose arrived in perfect condition. It was very well packed with styrofoam forms and expanding foam and included mounting clips.
The internet purchase was very easy and straightforward. A prompt acknowledgement of my order was sent to me via-email and a followup e-mail was sent with the tracking number once it shipped.
Could not ask for a smoother transaction. Thank you Quality Bath! |
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| Reviewed on: 12/6/2009 By Victoria F Lollis
from NC |
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Quality Bath and Suneli Vanity are Wonderful |
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I am so pleased with the two Suneli vanities that I ordered from Quality Bath. The vanities are even more beautiful in person. One vanity top was damaged during shipment by freight. I called Quality Bath and they were so kind and quick to have a replacement sent out at no charge. They were easy to get in contact with and were great about sending a follow up email. I will certainly recommend Quality Bath to my family and friends...and look forward to doing business with them in the future. |
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| Reviewed on: 12/3/2009 By Jen
from CA |
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Amazing Customer Service! |
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I worked with Sara on ordering some faucets for our new house and she provided the best customer service I could possibly ask for. The product came in a timely manner, she followed up consistently to make sure everything was okay, and overall, the whole experience was a perfect 10. Thank you, I highly recommend Quality Bath!!! |
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| Reviewed on: 12/2/2009 By
from NJ |
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Great Transaction |
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Easy, Fast, Great Price
What else can I say. |
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| Reviewed on: 11/24/2009 By Donna DeVito
from MA |
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great site |
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great prices,quick delivery and immediate customer care response |
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| Reviewed on: 11/24/2009 By Brina
from NY |
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Amazing! |
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I have been working with Mimi to obtain all my kitchen and bathroom plumbing supplies. Mimi is amazing!!! She went above and beyond the call of duty. Plus, all her prices were the best prices by far! I really appreciate all her hard work and would definitely use the website again! Thank you Mimi!
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| Reviewed on: 11/23/2009 By Mike Allison
from NC |
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Blanco Sink and Drain Assemblies |
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After receiving a cracked Blanco Silgranit sink from another supplier and not getting prompt resolution on the return, I contacted Quality Bath. The staff was most helpful, readily available, and answered all questions regarding the product and the delivery. All came exactly as promised. We did have one knob on the remote drain assembly that was scratched. Quality Bath personnel jumped on the problem and very promptly shipped the replacement. It was a pleasure doing business. By the way, the cracked sink is still in the box in my driveway and American Express and the other supplier are still discussing. |
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| Reviewed on: 11/22/2009 By Nancy Dotson
from CA |
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Elkay Sink and Winterhaus Faucet |
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I can''t believe how easy ordering on-line was, the rep that helped me couldn''t have been nicer or more helpful. I shopped all over my local area, and couldn''t find any sink, or faucet that would work for my kitchen remodel, so I started looking on-line. Your business had such an easy website to navigate, terrific prices, I literally got the sink for free, retail at home would have doubled what I paid. I received the merchandize much quicker than I expected and both packages arrived together, and in perfect condition. Your company took a lot of stress out of this remodel project. Thanks so much... |
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| Reviewed on: 11/18/2009 By Georgiana
from CA |
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Home Remodel |
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I used Quality Bath 5 years ago and they were terrific then. I am remodeling another home and am working with Alan to get ALL my faucet and steam shower products. He was patient, knows his products and extremely helpful. They also have great prices!!! |
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| Reviewed on: 11/15/2009 By Mike McGrath
from MA |
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Houzer Sink |
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Great experience so far. Delivery was ahead of schedule and the sink looks great. Even included the drain which other sink companies charge extra for.
Thx again. |
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| Reviewed on: 11/12/2009 By Debra
from VA |
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Runbinet faucet |
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When my faucet shipmet was delayed due to the manufacturer, the rep I tlaked to was very helpful. I would order again from Quality Bath for this reason, and because they have a lot of products I cnanot find elsewhere. |
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| Reviewed on: 11/12/2009 By Jon
from UT |
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Great Service |
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I am extremly pleased with my purchase at Quality Bath. Items were expertly double boxed & shipped UPS. They arrived in perfect condition. Delivery time was as promised. They also were nice on the phone when I had additinal questions. Quality Bath is a Honest Internet Business. Thanks !!! AAA+++ |
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| Reviewed on: 11/9/2009 By Maria Mancini
from CT |
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Extremely Pleased with Quality Bath |
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We are building our dream home and have never ordered anything online before, so this was a huge purchase for us. We ordered three kitchen sinks with grids, and a double person air tub. We saved over $600.00 by ordering through Quality Bath. The discount they offer, along with the no taxno shipping is a huge savings. I was very pleased with Mimi in customer serviceshe took her time with me while I was ordering, and went out of her way to help me. She never once hurried me and was very professional. She assured me we would be happy with our order and informed me of the policy and procedures of the company. My entire order was received in just 7 days and everything was shipped and packaged perfectly!! Thank you Mimi and Quality Bath for a great experience. I will definitely be doing more shopping with you and will highly recommend your company to family and friends!!!!!! |
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| Reviewed on: 11/5/2009 By john ellington
from NC |
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Corner Bar/Prep Sink |
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Ordered Friday received on Wednesday. Perfect service. |
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| Reviewed on: 10/31/2009 By glenda crouch
from VA |
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maxx tub |
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I recently ordered my Maax Jacuzzi tub from Quality Bath.I had shopped locally for this item & had done a lot of research. I was very skeptical about ordering online. This was a wonderful shopping experience. The customer service rep was knowledgable & did an outstanding job. My tub came to my door within the timeframe that I was told it would be delivered. Oh, and the price allowed me to order optional lighting for the tub.Your company did an outstanding job. Thank you!!! |
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| Reviewed on: 10/28/2009 By Dennis Edgerley
from CA |
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Quality service |
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I would not hesitate to reccommend Quality bath. Although the sink that I ordered arrived broken (not their fault), they handled the problem efficiently and I am very pleased with the replacement product. Their prices are lowest I found, phone support is polite and fast. I will definately use Quality Bath for any future plumbing needs. |
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| Reviewed on: 10/27/2009 By Don McBroom
from AZ |
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I''ll Be Back! |
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The whole QualityBath experience was quite impressive. The sales staff was knowledgeable, efficient, and pleasant to deal with. It is refreshing to do business with a company that exemplifies customer service.
The selection of products, the easy to navigate Web site, and the competitive prices combine to make this company a "keeper".
Parts we ordered were for our master bath, and there is no doubt that we''ll be returning to QualityBath in the near future when we redo our other bathroom.
Thanks to you all! |
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| Reviewed on: 10/21/2009 By Terry
from WI |
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Farmers sink |
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Sink arrived in a timely fashion and in great shape very impressed and faucet is on the way. Communication is an A+ with QB. Will do buisness with again. |
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| Reviewed on: 10/19/2009 By Jeff Saltzman
from CA |
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Swash 800 |
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The Swash 800 is a fantastic machine! Turns a "regular" toilet into something from the future just amazing. Easy installation and perfect service for more than a year. Quality Bath offered the best price I could find by a wide margin, and I was very happy with customer service after calling with a question surprised to find myself speaking with a courteous, well-informed representative right away. |
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| Reviewed on: 10/13/2009 By peter spitalny
from NY |
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customer service and pricing |
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I spent hours working with a show room in Albany NY. I just happenned upon Quality Bath''s web site when I was checking a specific bath item. I decided to call and spoke with one of the most knowledgable and helpful sales peolpe that I have ever dealt with.She was enthusiastic in her approach and offerred suggestions about optional products that I had not cnsidered. She went out of her way to make a call to one of the manufacturers to check on a technical issue on a whirlpool tub that I was looking at. I thought that I had received reasonably competitive pricing with the local distributor, however Quality Bath was able to save me close to $1000 on a $7000 order. This additinal 15% savings was a real bonus. I will not hesitate to highly recommed dealing with Quality, given the opportunity I certainly will again. Their name speaks for itself. |
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| Reviewed on: 10/2/2009 By Darlene and David
from FL |
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Fantastic service |
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I just wanted to say, we received outstanding service from Molly at Quality Bath. We ordered a number of items for remodeling our bath. One item was back-ordered from the manufacturer and Molly went out of her way to find another supplier where it was in stock so we would not have any delay in our project. Quality Bath will be my supplier of choice from now on! |
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| Reviewed on: 10/2/2009 By Gerard Conway
from NY |
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Esther the Great |
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As a senior Manager in the Hospitality field I understand the value of customer service. Esther is at the top of her game and was instrumental in the decision for me to buy my Grohe products through Quality Bath.
Thanks Esther your the best ! |
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| Reviewed on: 9/28/2009 By andrea scarry
from PA |
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one site for all your needs |
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Thanks quality bath for Esther the salesperson who helped choose merchandise for an addition of a master bath. If she didn''t have the answer to a question she researched it and called back with an answer. She beat everyone else in price comparison!!!! I ordered almost everything I needed to put in my new bathroom and received confirmations each time an item was shipped out. This was a big plus because this addition is at another location and my builder was receiving all my items. It was a pleasure working with you Esther! I certainly will use you again and let other people know about your website!!! |
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| Reviewed on: 9/24/2009 By Rich F.
from CT |
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exceeded my expectations |
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Usually when a site offers you something at such a great discount you begin to wonder about its customer service, authenticity, etc. Which is exactly how I felt when I came upon Quality Bath ... and I pleased to say I was pleasantly surprised: they don''t just provide a great deal, they are a great company to do business with. I had several special requests for my order, and every one of them went off without a hitch. The people on the phone are exceedingly nice, and they follow through on everything they promise. |
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| Reviewed on: 9/22/2009 By Michael Jackson
from NY |
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SPECTACULAR |
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I found QualityBath by accident, on line, and subsequently placed orders totaling over $9800. From day one, Sara Kugler in their customer service department has been incredible, from timely answers and follow up to completion of order. I have never had a more satisfactory experience in any retail or wholesale environment. |
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| Reviewed on: 9/17/2009 By Tin Lai
from CT |
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The Best of the Best |
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You come to the right place for all the gadgets you need for the bathroom and kitchen. Sales here are extremely nice and very patience. I certainly will be back to shop again, and will recommend QualityBath to all my friends.
Tin |
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| Reviewed on: 9/8/2009 By Alicia Balsera
from FL |
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Before & After |
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The customer service provided by Esther after purchasing has been as excellent as the support I received while ordering. Her expert knowledge of the trade assisted me during the latter, while her responsiveness to my needs (after sales) was prompt and helpful. |
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| Reviewed on: 9/7/2009 By J Christopherson
from NE |
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Granite Sink |
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I am a first time customer and very happy! Glad to buy from a dealer at a great price. I ordered on Monday morning and my sink arrived on Friday afternoon. Customer service was helpful in getting me the right black sink stoppers to match my sink. I will recommend you and order from you again without hesitation. Thanks Quality Bath! |
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| Reviewed on: 9/3/2009 By P. Sharma
from PA |
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Excellent service prompt delivery! |
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We ordered two faucets and two soap dispensers. Customer service was excellent and shipping was prompt! I will be buying from Quality bath again when we do our bathroom remodel. |
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| Reviewed on: 9/2/2009 By Barb Hobbs
from DE |
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Quality is the correct adjective |
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I am a new customer and a future customer. I required a lot of assistance re-doing my bath and the very patient and very skilled SARA made certain that this process was painless. I''ve not dealt with a company as customer-oriented as Quality. I ordered the right items at the right price and delivered so quickly that my project is an immediate go. I knew the status of my order without to ask. Ordered tub, vanity, sink, faucets and accessories on 8.20 and everthing is here on 9.02. Thank you, Sara |
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| Reviewed on: 8/26/2009 By M. Fuentes
from NY |
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thank you! |
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I purchased the dreamline DLVRB-133 sink set and it''s beautiful! I just ordered it and got it so quickly. Great service, got e-mail status of my order and tracking # etc. The trucker called before arriving. He was very nice and actually cautious about safety since I live on a busy service road next to a major highway he parked around the corner. I never had a delivery driver do that before. The quality is amazing! I only wish you offer 0% financing for a few months so I can order more stuff since I am moving to a new home and buying everything new. This is the way to run a business. Your customer service is awesome. Thank you, thank you and thank you!! |
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| Reviewed on: 8/21/2009 By Kelley
from PA |
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Bar sink |
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Very happy with Quality Bath prices and selection. I recieved my merchandise in two days! No delivery charge or sales tax. I will definitely shop with you again and recommend your web site. |
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| Reviewed on: 8/16/2009 By Fred
from OR |
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Great No Surprises |
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Bought a Blanco sink, shipped the next day, arrived in Oregon 7 days later as promised in good shape. Great price and service. Good store |
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| Reviewed on: 8/12/2009 By me oconnor
from CA |
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quick and efficient service |
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Very fast service. Great prices. I mistakenly ordered the wrong finish on one size handle (we ordered 4 different sizes) and when i received my order, it had been corrected. i appreciate the attention to detail- saving me restocking fees and reorder. |
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| Reviewed on: 8/12/2009 By Pam Schwebach
from IA |
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Exactly as I wanted |
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We ordered a mission style vanity, linen closet and mirror (Fairmont Designs) from QB 3 years ago. My husband called here first to ask some questions. The lady on the other end was very helpful I was skeptical about ordering off the internet but when it arrived it was exactly what I wanted. The wood was beautiful and the drawers were flawless. 3 years later I still love it. |
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| Reviewed on: 8/7/2009 By David
from NY |
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Speed, Service, and Satisfaction – Wonderful!!! |
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I have been working with Mimi to obtain various supplies and the quality of customer service is amazing. She researched items for me, suggested substitutes, and delivered results on-time and at a great price. Each time I call – she knows the status in a matter of moments! I know I would not have been able to obtain the materials from my original source within the timelines needed so you saved me a huge headache. I really appreciate it and will be coming back in the future and recommending you to all my friends! |
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| Reviewed on: 8/5/2009 By Jennifer Cochran
from LA |
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Great Great Great Service |
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I was told there was a two week lead time for item. When contacted Quality Bath they made a few phone calls and got my item out the same day! Very pleased with the service and will buy from them in the future. |
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| Reviewed on: 8/5/2009 By Ken
from PA |
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Great Service! |
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I have ordered from Quality Bath on three separate
occasions & have had great service each time!
Orders have been filled & received promptly.
Will continue to order from them. |
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| Reviewed on: 7/30/2009 By Linda
from GA |
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Bathroom Vanities |
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I had a superior experience with Quality Bath. I asked for a quote and availability on the two bathroom vanities that I was interested in. They responded quickly and answered all my questions. I ordered them on Tuesday and received them the following Wednesday. They arrive undamaged and they are beautiful. It is difficult to order a piece of ornate furniture from a picture, especially the finish on the piece. I spent over $3,000 and I am as happy as can be with my purchase. I would order again from Quality Bath. |
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| Reviewed on: 7/22/2009 By Patty
from NY |
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Excellent Customer Service |
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I was trying to put together a shower system, but I was not sure about all the necessary parts. The customer service was AMAZING! Mimi stayed on the phone with me for almost an hour and a half and we were able to design exactly what I wanted! And they were able to get it delivered to me in time! I will recommend qualitybath.com to everyone! |
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| Reviewed on: 7/20/2009 By Robert Basselgia
from PA |
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Very satisfied. |
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Ordered SaniBest with white elongated toilet and Toto soft close toilet seat online Sunday evening July 5.
The order was shipped Monday and received Tuesday July 7.
The seat was backordered and received about a week later.
I was pleased with the holiday discount.
All goods were received via UPS and in good condition.
My basement bathroom is framed out and wired and rough plumbed and the ceramic tile floor will be installed tomorrow. The drywall will then be installed and finished by the end of the week. Final installation and plumbing will be done early next week.
I will update when the project is completed.
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| Reviewed on: 7/14/2009 By Thomas, Wappingers Falls
from NY |
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Don''t look anywhere else |
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I''m in the process of a home built and the contractor wanted to charge me $750 for the kitchen cabinet handles I wanted. I ordered the handles from Quality Bath. I was a little hesitant because Quality Bath sold the handles for 70% less . I received my order in two days and there the exact handles. I will only use Quality Bath going forward for all my Kitchen & Bathroom needs. |
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| Reviewed on: 7/12/2009 By LORRAINE BLANKENSHIP
from OR |
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ELKAY GRANITE SINK |
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WE ARE VERY PLEASED WITH OUR SINK! WE REMOVED A PRE-EXISTING sink and replaceed it with the granite. THE FIT WAS PERFECT AND IT LOOKS FABULOUS WITH OUR GRANITE COUNTER TOP! |
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| Reviewed on: 7/2/2009 By Dan
from TN |
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Very pleased with my new faucet. Good price and very timely delivery. Plan to shop here again. Thanks. |
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| Reviewed on: 6/30/2009 By Debi
from TX |
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Excellent service and pricing |
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I located a vanity locally, but it was well over my budget. Quality Bath listed the same piece for over $1,000.00 less, and offered free shipping. The vanity arrived promptly, as promised, in perfect condition. I would not hesitate to purchase form them again or recommend them to anyone. Thanks for your great service. |
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| Reviewed on: 6/26/2009 By Richard Cook
from MO |
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Flat Black Large Basket Strainer & Disposal Flange/Stopper |
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After looking and looking locally, we were thrilled to find a flat black strainer and flange that matched the look of our new Swanstone Granite sink. Quality Bath customer service reps were very helpful and order was delivered to our door in a little over 1 week. We were thrilled to get the look we wanted fast and at a good price instead of settling for the shiny black plastic sold in stores in our area. |
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| Reviewed on: 6/18/2009 By Heather
from MA |
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sink and tank topper |
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We are quite satisfied and happy with our purchase of the Madison Dark Cherry vanity and the Windsor Tank Topper in Dark Cherry. They look great in our newly tiled bathroom. The products are high quality. The service was excellent. Will spread the word to my friends who are building a home this summer. Thanks so much! |
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| Reviewed on: 6/12/2009 By George
from NY |
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Great price and service |
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I ordered a Ginger shelf/towel bar and found its quality to be excellent and installation easy. Quality Bath was offering the product at an excellent price, kept me updated on the order placement progress and shipped on the schedule they quoted. I''m completely satisfied. |
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| Reviewed on: 6/11/2009 By annie from staten island
from NY |
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Great Savings on quality Fairmont Caprice 48" Vanity |
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After shopping in local stores, I found the vanity of my dreams, but, at a much higher price than I wanted to spend. I loved this vanity so much and found it online from Quality Bath at over $400 less. I had never ordered anything so costly on the internet and was nervous, but, I wanted that vanity. Within 2 weeks my vanity arrived. The delivery guys were the best....what "gentlemen", so professional. The vanity was in perfect condition, packed so well! I would not hesitate to order from Quality Bath again!!!! |
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| Reviewed on: 6/10/2009 By Janet
from IL |
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What a great experience |
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I choose QB due to positive reviews on independent sites even tho price for my new sink was higher. Next day discovered I ordered wrong sink and called to cancel since sink I wanted not offered. Instead Alan in customer service somehow found a source for the sink I wanted and it was here in perfect condition in one week. I am still in shock from such great personal service and follow through. Thank you to Alan, especially. |
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| Reviewed on: 6/4/2009 By Bruce Leichter
from NY |
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Blanco 43x22 sink |
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Excellent customer service. Product delivered next day! Will do business with Quality Bath again. |
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| Reviewed on: 5/27/2009 By Donna Stevenson
from NY |
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Hummingbird Farmsink |
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Absolutely love it. Received my sink quickly and it is now our new conversation piece in my kitchen. Makes my whole kitchen. |
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| Reviewed on: 5/21/2009 By Chris Kliethermes
from MO |
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Blanco Kitchen Sink |
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An extreme pleasure doing business with. Was very fair through our Ebay transaction and worked with me despite my mistakes in the bidding. They then had super fast shipping with great care in the packaging. I would highly recommend doing business with and will do business with again. Thanks! |
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| Reviewed on: 5/17/2009 By rich
from NY |
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shower doors |
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after shopping online, qualitybath had the best price also when i called about arrival time i was immediately answered and told delivery was to be by the end of the week sure enough it was. very satisfied |
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| Reviewed on: 5/8/2009 By Lenora
from CO |
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DeVontz Cabinet |
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Cabinet quality is great and customer service during shopping experience with Quality Bath was great. Would definitely shop again. |
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| Reviewed on: 5/6/2009 By Brian
from IL |
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Highly Recommended |
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I purchased several high-end faucet sets from Quality Bath in 2008. It always seems to be a risk ordering from an on-line retailer that one is not familiar with. However, my total experience with Quality Bath went smoothly. Their prices were very competetive and my order was shipped promptly.
As a side note, I did get around to installing one of the faucets until a year later and found that one of the parts was broken. Quality Bath stood behind the product and replaced the broken part quickly and without issue. Thank you, Quality Bath!! |
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| Reviewed on: 5/6/2009 By Stacey
from WA |
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Whitehaus square soap dispenser |
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I have used two other on-line companies to purchase items for our kitchen remodel. After frustrating experiences of not being able to get an estimated time of delivery after 6 weeks and no response from the company via email to my many requests for communication (as well as no one answering phone calls), I discovered your website! It was like a breath of fresh air. The gorgeous soap dispenser arrived today as promised. I will definitely recommend Quality Bath and use your company in the future. Thank you! |
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| Reviewed on: 4/30/2009 By Lon
from KY |
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Great! |
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Great prices amazingly fast delivery couldn''t have been better or easier. Thanks!! |
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| Reviewed on: 4/29/2009 By Jamie
from NV |
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Quality Bath is a dependable online retailer |
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I had a really great experience dealing with Quality Bath when renovating my kitchen. Esther in customer service was extremely helpful when I needed a kitchen sink. I would order from Quality Bath again and recommend them to anyone. |
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| Reviewed on: 4/24/2009 By Michael Blake
from FL |
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Great price, fast shipping! |
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Add to that, great communication throughout the order process, shipping info etc. I''m a frequent web buyer and Quality Bath rates the highest score! |
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| Reviewed on: 4/23/2009 By Lester Boutwell
from NC |
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Sanibest toilet |
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The seller is an excellent source of Saniflo products. The shipment was received in excellent condition with no problems after payment was made. I enjoyed the shopping experience. I recommend Quality Bath to everyone. |
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| Reviewed on: 4/14/2009 By PatAmazing service
from CO |
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Amazing service |
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We gutted our bathroom and needed EVERYTHING....
I found Quality Bath and saw they have it ALL but I was hesitant to 7K in bathroom fixtures from a company *online*. After reading the testimonials I took a chance
and I''m GLAD I did! I ordered on Moday and things started showing at my door on thursday. NOTHING was broken!
I can''t say enough about QB...I will definitely order from them again. THANKS TO EVERYONE AT QB WHO HANDLED/PROCESSED/WORKED ON OUR ORDER! You folks ROCK! |
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| Reviewed on: 4/13/2009 By ellen schroth
from VA |
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Blanco faucet |
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you gave this first time purchaser the ideal buying experienceyou under-promised and over-delivered! the employee i spoke with was friendly and answered all my questions thoroughly, the product was delivered quickly, and the faucet was in perfect condition. |
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| Reviewed on: 4/13/2009 By Beth
from NY |
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Blanco sink |
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Thank you for my beautiful sink! Incredibly fast shipping and your price was second to none! Thank you for keeping me "near" budget on my kitchen project! Will do business again! |
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| Reviewed on: 4/8/2009 By Nancy Baker
from MA |
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Great experience |
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Quality Bath had the best price on the sconces I wanted, after checking a vast number of lighting websites. Afer placin the order on a Sunday, the lamps arrived within three days, on the next Wednesday. They were well packed the lamps arrived in perfect condition - not to mention that they are exactly what I wanted. Thanks Quality Bath staff for your help with my order! |
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| Reviewed on: 3/21/2009 By Nicolas De Kouchkovsky
from CA |
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Sharing a great experience |
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I bought a BA sink at QualityBath.com. I couldn''t think before that I would buy a sink over the internet. But the responsiveness to my questions was excellent and so I felt comfortable doing it. We only installed it 3 months after we received it b/c my contractor was not ready before. We then found a defect.I was able to show the defect by emailing a digital picture of it and got a replacement unit within a week. This was a no-hassle replacement. It made my experience w/ QualityBath.com outstanding. |
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| Reviewed on: 3/19/2009 By Barb
from CA |
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Fabulous Service |
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QualityBath is a wonderful business to buy from. I placed my order on a Monday morning and received my product via free shipping on Tuesday. I was expecting 2 weeks before delivery.
I found other websites online that had low prices like Quality Bath but had horrible reviews. Quality Bath has very favorable reviews and very low prices.
I will definitely buy from them again. |
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| Reviewed on: 3/19/2009 By Julie
from MD |
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Unbeatable prices and service! Top-quality merchandise. |
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I am very happy to have found Quality Bath!! I searched the web extensively to find the best prices on the items I needed for my master bath remodel. The Fairmont Designs vanity, Santec fixtures, and Empire medicine cabinet could not be found for less anywhere else. And to top it off, the service was outstanding! I have spoken with several different agents over the past two months, and every single one of them was friendly and knowledgeable. Even the most specific questions I had were answered after the reps made quick calls directly to the manufacturers while I was on hold. Communications could not be beat as I was promptly notified of the out of stock status of my vanity. The reps at QB maintained contact with Faimont Designs so that I always knew what was going on and when to expect my vanity. The Santec fixtures were delivered within days, and my medicine cabinet has already shipped after I ordered it yesterday! I couldn''t be happier! |
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| Reviewed on: 3/18/2009 By Gunnel Leddington
from ME |
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Rohl Kitchen Faucet |
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I love my new faucet...quality is exceptional and price below what I expected to pay. In addition I received prompt answers to all my questions, responses were courteous, and shipping expeditious. I felt an effort was made to tune into my personal taste an desires, to provide me with good service, and not focused on making a sale. Ultimately a very positive experience, both through your Quality Bath web-site and E-Bay.
Thank you. |
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| Reviewed on: 3/18/2009 By Kennard Muglia
from NC |
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Dreamline shower base |
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Great customer sevice, product well made, super fast shipping. |
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| Reviewed on: 3/17/2009 By Barbara H
from |
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Afina''s Devon I medicine cabinet |
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Haven''t oppened the shipping box yet, but the service, promptness and price has been the absolute best. |
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| Reviewed on: 3/11/2009 By Sandra Resnick
from MD |
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Very pleased |
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I was very pleased with theordering process and rapid delivery of the bathroom accessory I ordered from Quality Bath. I placed my order on a Monday morning and the item was at my door when i returned from work on Weds. afternoon. |
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| Reviewed on: 2/27/2009 By Penny
from WA |
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Vessel Sinks |
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I received my sinks 3 days after they were shipped and were installed today. I could not be happier. They are absolutely beautiful and so worth the wait. I only wish there were a place to submit a photo as I have taken several. Thank you for putting the finishing touch on my master bath. Penny |
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| Reviewed on: 2/25/2009 By Jo Coyne
from ME |
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Great service! |
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Thank you for your straight answers about in- or out-of-stock status and anticipated delivery time...also, your willingness to cancel my order when I couldn''t seem to get my money back from another company that had kept me on hold for more than a month and the ease with which you reinstated my order once that was behind me. My order arrived today and I''m excited about finally towel bars, etc., in my new bath! |
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| Reviewed on: 2/20/2009 By Pat
from CO |
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homeowner |
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I can''t say enough about the TOP NOTCH service we received from Quality Bath on our recent order. We odered on a Monday AM and the parts started arriving on Thursday of the same week. NEVER BEFORE have we ordered from someone online who shipped so quickly...and more importantly...NOTHING WAS BROKEN in transit!
We also found the pricing at QB to be competitive and many times, below their competitors pricing for the same item.
Lastly..we like the ability to be able to buy EVERYTHING we needed in one spot conveniently.
In short...Quality Bath filled the bill on ALL aspects of this purchase. Thanks QB! We shall be back!
P & B
Vail, Colorado |
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| Reviewed on: 2/19/2009 By Patrycja
from GA |
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Excellent service and great prices! |
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I have bought 2 sinks, 2 faucets,drainers and soap dispensers for my new kitchen. Miri was a great help when we needed to change order, becuase some items were on the back order and we had a very short timeframe to finish the project. Items were promptly shipped and arrived in great condition. Thank you very much !!! |
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| Reviewed on: 2/13/2009 By Etney
from CA |
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Very Happy |
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Very happy with the item(s) I purchased. I ordered a mirror less than a month ago and my step daughter broke it on accident. I re-purchased the mirror through this company because they were professional, the shipping was quick, and I was very pleased with the customer service |
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| Reviewed on: 2/12/2009 By Bruce Watson
from NY |
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Sanibest pump & toilet |
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Order was received very quickly. A manufacturer defect in the tank was handled very promptly after brought to your attention. You replaced the tank at no charge, no shipping and in lightning time. I rate your company as "5 stars". Keep up the good work. I would highly recommend you. |
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| Reviewed on: 2/5/2009 By Lisa R.
from OH |
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Great online shopping experience |
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I placed my order on a Sunday, and I received it on Thursday of the same week. You have fast service and great products. I would definately recommend Quality Bath for online shopping. |
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| Reviewed on: 2/1/2009 By Mary Ann
from MD |
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great experience with two vanities we ordered |
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Our interior designer showed us a Fairmont vanity and we found the same vanity at QualityBath for about $700.00 less. We ordered it and received it within 2 weeks. The entire process was seamless- order confirmation, email notifying us when the vanity had shipped, a phone call 24 hours in advance, and professional and courteous delivery men who delivered the vanity very carefully wrapped and in perfect shape. I will definitely order from this business again and recommend it to friends. |
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| Reviewed on: 1/31/2009 By Judith
from PA |
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Outstanding! |
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Great price - fast delivery - beautiful product! |
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| Reviewed on: 1/31/2009 By
from ND |
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We love our vanity! |
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We are so delighted with the Sagehill Designs craftsman style vanity and mirror we purchased recently. We were a bit scared since this product was going to be shipped from New Jersey to North Dakota. It was packaged so well that there wasn''t a scratch anywhere to be found. We couldn''t be any happier. |
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| Reviewed on: 1/29/2009 By Margaret
from CT |
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great products & service! |
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This is my second time ordering large items for my bathrooms, the first being a vanity for my daughter.
that was a great deal, delivered quickly and superior product quality. Fantastic!! I told everyone i could think of about your site. I am on my second bathroom and look forward to the deal-delivery-product once again.
Thanks to all of you and I will definately use your site when i get to the Kitchen remodel shortly.
Sincerely, Margaret from CT |
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| Reviewed on: 1/28/2009 By Bob Casaletto
from MA |
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Cetra536 Air Tub |
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I''ve had a Jacuzzi whirlpool prior to this but I wanted something that will message all of the muscles and sooth the bones. I''m quite happy to say this air tub does that and more. I am a Master Plumber in MA. I decided to install one in my own home first. I stand by the tub and the Customer Service. Thanks Quality Bath.Pricing was great. |
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| Reviewed on: 1/26/2009 By Wendy
from WA |
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Freight shipping - new sink |
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Sink arrived quickly (1.5 weeks from delivery date) and the delivery guy helped me carry it up the stairs into the house and open for inspection. Kudos to Quality bath on both the excellent price and free freight shipping. Kudos to Conway shipping on excellent service as well. Very satisfied! |
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| Reviewed on: 1/22/2009 By Ken Wallace
from CA |
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Rohl Faucet and Soap Dispenser |
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Ordered both products online. Great communication and fast shipment. Great products. Highly recommend. |
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| Reviewed on: 1/18/2009 By George W. Copeland
from TN |
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Cifial Highlands 267.105 faucet |
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Shipping was incredibly fast,two days and the faucets were at my door! My wife picked the faucets witch I thought were a little on the high side(Go figure) My mind was changed after close inspection, the faucets are high quality units and the finish/patina is amazing!
Overall great buying experience.
Thanks,George Copeland |
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| Reviewed on: 1/11/2009 By Lynn Baker
from OH |
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Schaub knobs 336 |
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I have used this site several times and have found the products to be just as advertised. Not only are the products cheaper but it is more convenient than running around town trying to find what you like. Shipping time is quick and if you need to speak to a person at Quality Bath they are always most helpful. No down sides to this process at all. |
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| Reviewed on: 1/11/2009 By Shelley M.
from TX |
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Ready to Order! |
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I knew I had found the perfect vanity at Quality Bath, but was reluctant to order such an expensive piece site unseen. I was also debating between two finishes - one which was noted that "appeared darker than above image." That just wasn''t enough for me to go on. I called Quality Bath to ask for advice, and she cheerfully suggested she send me two wood samples so I would know the exact finish. I had the samples within the week and am now more confident in knowing which one to order. Thanks for helping me to make a confident decision! |
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| Reviewed on: 12/16/2008 By Karen Wirtz
from MO |
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You Guys ROCK!!! |
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I bought a tub from you a year ago, you saved me at LEAST 1000.00+ dollars. After searching all over for the Aromascents that goes in it I tryed you all again. OF course you could help me.
I tell EVERYBODY to check you out first for any bath needs. |
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| Reviewed on: 11/26/2008 By Bill Campbell
from FL |
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My Best On-Line Shopping Experience! |
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Quality Bath provided me the best service I have ever had shopping on the internet. The item I purchased was back ordered by many other venders, but Quality Bath had one available and shipped the day of my order. Their price was also the best available, What''s better than that? |
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| Reviewed on: 11/23/2008 By Laura Morton
from CT |
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Best Customer Service |
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Quality Bath''s customer service is the best I''ve ever experienced when shopping on line. I ordered a number of things for a bathroom remodel & all were shipped promptly and arrived in good condition except a towel warmer that was backordered. When the towel warmer did not arrive, I called & was told they would check with th manufacturer. The towel warmer arrived the next day. That''s good service! I highly recommend Quality Bath. |
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| Reviewed on: 11/21/2008 By Sandra
from WA |
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A++ service from Quality Bath (Janet) and Waterstone |
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While renovating the kitchen, the plumber thought the side sprayer was "leaking" after it was installed. I called Quality Bath (Janet), who arranged for a new Waterstone side spray to be delivered while I kept the old one in place, which I thought was extraordinarily considerate. My brother ended up looking at the sprayer and found a small amount of brass debris inside, cleaned it out and it works perfectly. Thankfully, I didn''t need the new side spray. All of my Waterstone faucets and accessories work beautifully.
Nevertheless, the customer service I received from Quality Bath (Janet was my customer service rep) was exquisite. The service response from Waterstone was exquisite. My mom is re-doing her kitchen within the next year and I have two bathrooms to begin to renovate. I will not hesitate to work with both Quality Bath and Waterstone again. Both companies are absolutely top notch. Highly recommend without reservation. |
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| Reviewed on: 11/19/2008 By TE Martinez
from PA |
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Very Positive Experience - Many Thanks |
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We purchased a Blanco sink and Hansgrohe faucet/soap. We found QB on a web search. Although I could have bought it on the web, I decided to speak to a "real person" to check a few details. I spoke to 2 different women (don''t recall their names) and received the same, excellent service. Both had "hot lines" to the manufacturers and got the few questions they couldn''t answer resolved super-quick. The products were delivered within hours (yes, less than a day) via UPS with shipping included. True I live one state over but that''s FAST.
And their prices just the best. I pride myself on being a great reseacher and I called/surfed to get the best price == I ordered easily comparible items - commodities. They were, hands down, the lowest price.
I feel I sacrificed nothing and got everything.
ORDER WITH CONFIDENCE |
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| Reviewed on: 11/17/2008 By Doug Webb
from CO |
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Blanco granite sink |
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quick service and best price What more to say? |
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| Reviewed on: 11/14/2008 By Patsy Brown
from PA |
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Hansgrohe kitchen faucet Metro 06697 |
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I love the product and received it in great condition. After looking at it, I''ve decided this is too much for me tackle. I''ve called a professional to install it. Thanks again. |
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| Reviewed on: 11/13/2008 By Pamela Hoedema
from MI |
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Very Pleased |
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Thank you for such excellant service and such great merchandize. Very pleased and Thank you. |
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| Reviewed on: 11/6/2008 By Sally Johnson
from CT |
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My experience with QualityBath was exceptional! I ordered two soap dispensers (at different times) and both times I received exactly what I had ordered and in record time. The products were safely and neatly wrapped and my credit card was not even charged before I received the dispensers! That is truly amazing. |
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| Reviewed on: 10/31/2008 By Nicole Payne
from CA |
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Fabulous!!! |
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Easy order process, best prices around, high quality products and was here in one week! Our bathroom remodel is ahead of schedule thanks to qualitybath. |
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| Reviewed on: 10/31/2008 By Paul R
from NJ |
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Great Service! |
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Quality Bath had a extensive inventory of kithcen sinks. Ordered on Monday night - was delivered on Thursday. Great delivery! |
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| Reviewed on: 10/30/2008 By dd
from NJ |
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Easy order, fast shipment, great prices |
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This was my first order with Quality Bath, and it was fantastic. Morty checked on the availability of the product while I was on hold so that there would be no guessing. BTW, lovely individual, Morty. Follow-up e-mails were great and the product arrived early from the mfg - Porcher. Nothing amiss. With such great customer service and prices, I''ll order from Quality Bath again. If you feel overwhelmed and aggravated with traditional brick and mortar sellers, go to the web. So many pieces for my renovations came from internet sources, because I couldn''t find what I needed from either wholealers or suppliers (I''m a reseller). If you know what you wnat, then you''ll do well with Quality Bath if they have the product. Let''s face it, no one has everything. Thank you, Quality Bath! |
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| Reviewed on: 10/28/2008 By stephen smoragiewicz
from CT |
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Many thanks to Janet(ext,110) |
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I would like to thank Janet in customer service for all the help she provided in resolving a defective product issue.what sets a company apart from their competition is not sales volume(althought important!),but customer service. Good customer service keeps people coming back. Janet went out of her way to help me out and resolve my issue so I was able to keep my customer satisfied.Many thanks to you Janet, and I look forward to doing more business with you and Quality Bath. J2K Remodeling |
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| Reviewed on: 10/13/2008 By Pamela
from CA |
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Quality Bath lives up to its name |
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I can''t say enough positive things about quality bath They live up to their name. Exceptional prices and exceptional service! Chana was very helpful and patient w/me through my entire bathroom remodel. I changed my faucet selections a few times and she remained pleasant and helpful every step of the way. Quality bath is now my #1 source for information and purchasing. Products arrive on time. |
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| Reviewed on: 10/11/2008 By Kelli E
from CA |
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SIMPLY THE BEST |
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I recently completed a 4000 sq. foot renovation of a 1916 home from top to bottom. Every piece of plumbing and most of the hardware were purchased through Quality Bath. I went for the highest end pieces given that I saved on tax, shipping and was given a discount. At the end of the day I did my calculation and I SAVED OVER $15,000! The plumbing went the smoothest of all of the trades to finish the house (as I am still waiting for backordered lighting items that I bought through my local lighting experts). I did have 2 returns for various reasons and they were simple and timely. I was discouraged to go buy my fixtures, tubs, sinks, toilets, etc.. through the internet many times by my local contractor and subs...I think they have changed their minds! This experience was the best and saved me when other areas of the job went over. I did this portion all myself and I was on budget, on time and everyone was happy! I do have one hint: Ask for Alan as he is amazing, courteous and very helpful. He works fast too! Take my word for it, you are not rolling the dice if you order items through Quality Bath better than any local vendor in my opinion! |
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| Reviewed on: 10/10/2008 By Kevin
from NY |
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Awesome!!!!! |
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Great prices and fast shipping. What more do you need!!??!! These guys are great! I highly recommend them. |
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| Reviewed on: 9/26/2008 By Philip Coughter
from DC |
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Fine Products, Fine Service |
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Purchased a Jacuzzi Fuzion tub and Toto toilet and pedestal sink. Best price around, made better by the excellent sales support of Sara Kugler, who made great suggestions and stayed in touch throughout the process. Hope I never remodel another bath, but if I do, I''ll be going back to Quality Bath. |
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| Reviewed on: 9/26/2008 By Karen Landau
from CA |
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Really excellent service |
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I want to commend your sales personnel. I had no prior dealings with your company, but saw that you sold Graff faucets. My local dealer does not have a reliable distributor for graff. I decided to order one set of faucets to test whether your company was reliable. Your salesperson was very helpful and my order arrived as promised. When I called back to order another item, I wanted a special order. Your salesperson was incredibly helpful and went out of her way to get me what I wanted. In my experience, this is unusual it''s all to common to receive the answer - no, when the person just doesn''t want to bother. Anyway, my experience has been wholly positive. |
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| Reviewed on: 9/25/2008 By Denise Kuhlmann
from NY |
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Afina Basix frameless bevel medicine cabinet |
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QualityBath had the best price on-line for the Afina Basix medicine cabinet. It was shipped when promised and arrived intact. Unfortunately, due to unforeseen problems within the designated wall, it won''t fit without more extensive alterations, and it can not be returned. Be sure to check the return-exchange policy, as certain brands, and Afina is one of them, have a "no return, no exchange" policy. |
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| Reviewed on: 9/24/2008 By S Holmes
from MN |
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Blanco Sink |
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Very impressed!!
We are remodeling kitchen and ordered the Blanco 511-709 sink. We received it eleven days later. Had we ordered it here it would''ve been 4 weeks and much more expensive! I''ve never ordered anything big over the web before and was rather concerned, but you guys made it all so easy. We love the sink...Thanks! |
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| Reviewed on: 9/23/2008 By Noreen
from NY |
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happy DIYer |
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I just ordered my faucet yesterday, received it today! I also got a great price. I''m a very happy customer, it makes putting in a new kitchen a bit more pleasant, thank you! |
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| Reviewed on: 9/17/2008 By Debbie
from AR |
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Great service! |
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I bought a whirlpool bathtub, shower, lav, and tub faucets, and a lighted wall mirror. I received excellent service, helpful advice, and great follow-up. They continued to help me even after the sale was complete. Absolutely no problems! |
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| Reviewed on: 9/11/2008 By Lee & Charlie C.
from CT |
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Houzer sink mh3200 |
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Excellent communication, super fast shipping,
great product. Would buy from again. I love my sink and can''t wait to have my kitchen remodeled. |
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| Reviewed on: 9/11/2008 By Moffutt
from CO |
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Silgrant Kitchen Sink - Blanco |
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Super fast service. Expected four week ship time, had it in ten days. Perfect condition shipped UPS. Highly reccomend |
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| Reviewed on: 9/10/2008 By Kyle King
from NY |
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I placed an order for a farm sink on a tuesday and it came the very next day. This conpany is fabulous.The sink came very nicly packed and i''m very pleased with it.Now if i can only get my cabinets this fast.I will be recomending Quality Bath to anyone looking for great home products. |
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| Reviewed on: 9/10/2008 By Christine Didericksen
from WA |
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Wow! I''m impressed! I just ordered by email this morning, and I already got a confirmation that my order was being shipped today. Impressive! Now, if the order is correct when it arrives, I will be even more impressed. Thank you. |
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| Reviewed on: 9/9/2008 By John Sharkey
from MO |
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Missadventures in the Tub |
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I should have written this long ago.I ordered a custom tub for my bath remodel from QB. It took 6 weeks (expected, they warned me at purchase) but when it arrived the box was a mess, and apparently the shipper had ped it. The shipper was very unhelpful, but the folks at QB were great. I had lots of photos before and after opening the box, and had signed to accept it only after noting the damage to the box.
After not getting very far with the shipper I contacted QB, they looked it over, and got another tub on order for me. In short they were great, and I will go to them first with my business every time......John Sharkey
PS The insurance company later ruled the shipper at fault(2 Months later), but I had my new tub by then thanks to the folks at Quality Bath |
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| Reviewed on: 9/3/2008 By Mary Maurer
from IL |
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Hi. I oredered it. It came. It was what I ordered and it came pretty quickly. Thank you. |
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| Reviewed on: 8/31/2008 By JoAnn
from NJ |
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bathroom vanities |
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I ordered my vanity on a Sunday, it was delivered that Friday and packaged really well so it was in perfect condition!! The price was great compared to the quote I got from my local plumber. I would definitely shop here again and would highly recommend QualityBath.com to my family and friends. Keep up the good work!! |
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| Reviewed on: 8/28/2008 By John
from NJ |
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Fast Faucet |
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I was looking for a particular Hansa bathroom faucet that I couldn''t find at any stores in my area. When I finally found a big-box store that carried it, they wanted full price, and it was a special order item that would take a minimum three-weeks to get. I found it at Quality Bath from a review on DIY, ordered it on Sunday for $40 less than retail with free shipping, on received it the following Wednesday morning. I couldn''t have asked for better service! |
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| Reviewed on: 8/28/2008 By BROOKE
from CT |
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SAVING ME MONEY AND SPENDING THE TIME WITH ME |
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THANK YOU SO MUCH FOR SPENDING THE TIME AND BEING SO HELPFUL.BESSY ANSWERED ALL MY QUESTIONS AND KNEW ALL THE THINGS NEED FOR BUILDING MY NEW HOME.I HAD 5 BATHROOMS TO BUY FOR AND SHE WENT THREW EACH ONE AND HELPED ME PICK EVERYTHING OUT AND WORKED TO KEEP ME IN MY BUGET.EVERYTHING WAS SHIPPED OUT RIGHT AWAY AND IF THERE WAS ANYTHING ON BACK ORDER I RECIEVED EMAILS TO LET ME KNOW WHAT WAS GOING ON.I DIDN''T HAVE TO KEEP ON THEM LIKE EVERYONE ELSE THEY DID IT FOR ME.WHEN MY PLUMER NEED THE SPECS ON THE TUB THEY HAD IT FAXED TO ,E IN MIN.THANKS AGAIN FOR YOUR HELP AND I WILL BE IN TOUCH FOR THE REST OF THE THINGS I WILL NEED.I HAVE ALSO TOLD EVERYONE ABOUT.KEEP UP THE GREAT WORK.BROOKE |
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| Reviewed on: 8/27/2008 By Patricia Ross
from CA |
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Great Service |
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After I ordered a kitchen sink from Quality Bath, I found out I needed it more quickly than I had known when it was ordered. The customer service department was fantastic and even though it had already shipped, they went out of their way to help me. The sink arrived early because of their efforts and is perfect. I highly recommend this company and hope to do business with them again. |
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| Reviewed on: 8/20/2008 By L. Kenney
from CT |
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bath vanity |
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received very quickly, in perfect shape, love what I picked out, better than expected |
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| Reviewed on: 8/19/2008 By fFRANK TERMINI
from NY |
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GREAT SEVICE |
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I FOUND THE REPRESENTATIVES ARE INFORMATIVE,KNOWLEDGRABLE AND EAGER TO HELP.
YOUR SERVICE FOR AN ONLINE COMPANY WAS BETTER THAN ANY OF THE HIGH END DISTRIBUTORS IN MANHATTAN.
THE DELIVERIES AND FOLOW UP CONTACTS WERE VERY COMFORTING IN A CHAOTIC RENOVATION.
THANK YOU, ESTHER YOU''RE THE BEST. |
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| Reviewed on: 8/19/2008 By Juliette
from CA |
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Great Experience |
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I had a terrific experience ordering a Victoria + Albert bathtub from Quality Bath. Even when there was a minor glitch, it was taken care of, easily and graciously. I would recommend them to anyone. |
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| Reviewed on: 8/18/2008 By Diane Ector
from NC |
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EXCELLENT Experince with Quality Bath |
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I was searching for a specific bridge faucet. I had tried 3 different places and was on a time
crunch with the granite being ordered. Sarah at Quality Bath was so wonderful to work with. She
found me several different options in faucets that would match up with the granite holes already made. She made sure the faucet arrived just in time, also with a great price! I will always highly recommend Quality Bath for their
service and great products! |
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| Reviewed on: 8/10/2008 By Lisa
from KY |
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I love my sink |
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I ordered my sink on Sunday morning and recieved
it on Wednesday ! |
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| Reviewed on: 8/10/2008 By L. Kenney
from CT |
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Happy ! Happy ! love my order, received sooner than expected! I think, I got a good price,Happy either way, service was great also. |
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| Reviewed on: 8/8/2008 By Rich
from NJ |
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Kitchen faucet and sink |
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The best of everything! Your customer service, prompt shipping, great prices, and easy ordering made this shopping experience a complete pleasure. I would definitely shop at Quality Bath again and highly recommend it to everyone! Thank you to the entire staff at Quality Bath!! You are the BEST! |
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| Reviewed on: 8/7/2008 By Gloria A Benyacko
from FL |
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customer service |
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When vanity top arrived damaged, a replacement was shipped within a few days. Superior quality with great customer sevice. |
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| Reviewed on: 7/31/2008 By
from |
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Very easy transaction. Excellent price, tub arrived quickly and with no damage. Would gladly do business with QualityBath.com again. Thanks. |
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| Reviewed on: 7/31/2008 By Susan
from CA |
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Positive Experience |
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I was positively impressed by this company. Their prices are great and their service was friendly, accurate and on time. No problems whatsoever I won''t hesitate to do business with them again.
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| Reviewed on: 7/30/2008 By Sharon Nach
from NY |
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Fantastic service!! |
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I''m so impressed with Quality Bath - not only are the prices great, but the service is even better! I''ve changed my mind several times about finishes on both a sink and a faucet, and Janet has been absolutely terrific the entire time - reliable, helpful, and wonderful!!!!! I will recommend QB everyone. THANK YOU! |
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| Reviewed on: 7/29/2008 By Nadia Ann Karnik
from MA |
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I built a new home last year and purchased a Shaw farmers sink. No grid was available. Suddenly, I came across Quality Bath. They had what I needed. I ordered on Friday and received on Monday. It was perfect! Service and merchandise great!. I even ordered a second one as a back up.
Thank you everybody at Quality Bath. |
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| Reviewed on: 7/25/2008 By jane hein
from IL |
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jaclo product |
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on may 28 i ordered two jaclo toilet paper holders and told i would have them in 4 to 6 weeks.needless to say this was not accurate and
thanks to mimi at quality bath i am gettng my
products shipped today. there was a problem with
the 24c gold plating but had it not been for mimi''s continuing to push jaclo i still would not
have my paper holders. my husband and i purchased
2 homes 2 years ago and totally gutted each home
we have dealt with lots and lots of people in the process, most unfortunately most of the people promise one thing and do another or don''t do it right to begin with. it is quite sad
and a true comentary on our society. mimi was one of the few who got it right and it has been a
pleasure working with her.
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| Reviewed on: 7/22/2008 By Barbara
from VA |
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Great Quality, Great Prices, Great People |
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We just completed our second bath project in less than six months. Quality Bath made the process seem almost effortless. I shopped diligently and they had the best prices on Fairmont Design pieces. Working with Alan was a pleasant experience. He was very knowledgeable and professional. We are thinking of starting another bath so will definitely be using Quality Bath again. |
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| Reviewed on: 7/21/2008 By deborah wilder
from PA |
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when i started my bathroom renovation, i stumbled onto your website and found the vanity i had been looking for. it was my good fortune to call and get sara kugler on the phone. she has been invaluable to me on this project. not only did the vanity and mirror exceed my expectations, but she has helped with everything from working with me on the selection and finish of the faucets, toilet paper holder,shower faucets, etc., but spoken personally to the plumber when more specifics were required. if she is not reachable immediately, she gets back to you in a very timely manner and remembers everything about your project and can answer any and all questions. would recommend her to anybody redoing a bathroom. |
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| Reviewed on: 7/18/2008 By Pam C
from CO |
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Five out of five stars! |
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I ordered a Whitehaus farm sink from Quality bath and received it about a week after placing my order.
Not only was it quick but the way it was packed there was no way it was going to be damaged in transit. Superb service and product. I have already placed another order with Quality bath.
Pam C |
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| Reviewed on: 7/12/2008 By IR
from NY |
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Highly recommend |
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I have ordered from this company 2 times. The sales staff was friendly and helpful. Good notification through emails. Merchandise arrived quickly. Customer service was eager to please and did. Prices were excellent. I highly recommend ordering from this website. |
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| Reviewed on: 7/10/2008 By Ruth P
from CA |
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Brondell Washlet |
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I have been very pleased with the service I have received questions were answered promptly and the shipping was as promised. I would recommend QualityBath highly. |
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| Reviewed on: 6/23/2008 By Dara Albouyeh
from CA |
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Excellent Service |
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Excellent service on on-time delivery and quality of part. Packaging was oustanding, preventing any damage to the product.
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| Reviewed on: 6/19/2008 By George Hoke
from ID |
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Great Price and Outstanding Customer Service |
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I ordered an up flush toilet from Quality Bath. The price included shipping and was much less than I had been quoted locally. The unit arrived on time and I was especially impressed with the way it was packaged to avoid shipping damage.
There was one minor issue and the Quality Bath Customer Service Department took care if it, no questions asked. What a great company to deal with! |
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| Reviewed on: 6/17/2008 By Carey Rivers
from DC |
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Best customer service on the web |
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I am doing a complete remodel of a bathroom. QB has the most friendly, helpful, responsive staff on the web. It was better than buying in a store. Thanks to Adina in Sales and Janet in Customer Service for helping me find just what I was looking for and getting it to me promptly. |
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| Reviewed on: 6/13/2008 By Lonnie
from NY |
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THIS IS THE COMPANY TO CHOOSE |
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This is the one to choose. I searched for hours for kitchen faucets and accessories for my new bath. I liked the free shipping and no tax that they offered, so I shopped here. I found good prices and an easy to navigate website. In the couple of instances where I found items for a cheaper, they honored the 110% offer immediately and with no hassle. I received some of my items in 2 days, received shipping notices for each shipment, and got answers to each follow up question extremely quickly. The two items that took a little longer (a week) were followed up with notifications and are now in shipment. I AM VERY PLEASED! THIS IS A WONDERFUL COMPANY. |
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| Reviewed on: 6/8/2008 By James Whitby
from VT |
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Incredible Prices, Service, Product & Delivery! |
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After searching all over the internet for hours, QualityBath became my clear choice of supplier for our new Blanco Sink. Their product availibility and price was by far the best...and free delivery as well! On top of that, our sink arrived the day after placing the order. What a pleasent surprise! A truly incredible hassel free shopping experience at a cost at least fifty dollars less than I found anywhere else.
If you''re thinking about ordering from these folks, go for it, they are a top notch company all the way around! -Jim |
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| Reviewed on: 6/6/2008 By jamie
from KY |
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sink |
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I am writing to say how pleased I was with Quality Bath - the products (we were searching for an unusual size sink), the customer service, the price, and the fast shipping. This was my 1st experience with Quality Bath, but it will not be my last. |
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| Reviewed on: 6/4/2008 By Jerry Dawson
from TN |
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I rate my overall experience wih Qualiy Bath as excellent. I ordered a much needed kitchen faucet on Wednesday am and received it saturday am. I also saved 37% over my local price. |
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| Reviewed on: 6/3/2008 By Freda Allor
from GA |
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Grab Bars |
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I am always leary of dealing with online vendors, but Quality Bath certainly dispelled all fears. The customer service rep was excellent, calling the grab bar company direct (I was purchasing shower grab bars) to get answers to my questions. The package arrived promptly and packaged so the goods inside would not be damaged in any way. I would highly recommend using this site to other internet shoppers. |
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| Reviewed on: 6/1/2008 By M. Smith
from WA |
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Thank you! |
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My second order of light fixtures just arrived. I am very happy with both the quality and the price. A mix-up in shipping from the manufacturer was quickly, courteously, and professionally handled by the QualityBath staff. Many thanks for an excellent online shopping experience. M. Smith |
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| Reviewed on: 5/29/2008 By Lisa
from CA |
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Timely shipment |
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Your website was easy to navigate, you had competitive prices and the largest selection of finishes. But the thing I was most impressed with was the timeliness of the shipment. You notified me of the approximate ship date which was 2 to 3 months due to the special finish. But to my surprise it came in about a month. You kept me informed and exceeded my expectations. I would highly recommend your services. |
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| Reviewed on: 5/28/2008 By Lauren Myers
from MN |
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Outstanding Customer Service |
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I can''t say how pleased I was with the entire purchasing experience I had with QualityBath.com. I spoke w/Maury on the phone when I had a few questions and he couldn''t have been more helpful. Highly recommend QualityBath.com (and I have) to everyone. |
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| Reviewed on: 5/23/2008 By Karen
from IN |
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Great customer service! |
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Great website, excellent customer service. Thanks everyone at Quality Bath for getting all of my order to me before my renovation is complete. You saved the day! |
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| Reviewed on: 5/22/2008 By Carl Berkenwald
from WA |
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Quality Bath Purchasing Experience |
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ב''''ה
We recently purchased a fairly large number of Valli & Valli cabinet pulls. It was the first time we ordered from Quality Bath and it was a very positive experience. I telephoned them twice to confirm price and availability. The women I spoke with both days were friendly and knowledgeable, and called Valli & Valli, while I was on the phone, to verify the number of pulls we wanted were in stock. The price for the pulls was excellent.
Within an hour of placing the order, I received an e-mail confirmation. Within a few days, I received another e-mail with the tracking number and a link to track shipment status. We received the pulls seven days after placing the order, mailed from the east to the west coast. They were well packed and in excellent condition.
So long as the price is competitive, we would purchase from Quality Bath again.
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| Reviewed on: 5/19/2008 By Kurt H
from IL |
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Blanco Sink |
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Low Prices, Fast Shipping, Quality product. What more could you ask? I was very satisifed and will do future business with Quality Bath. |
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| Reviewed on: 5/19/2008 By Joel Blatz
from MN |
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Satisfied |
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Just a note to let you all know at QB that I appreciate your willingness to expedite an order of a product that wan''t in stock. Your prompt attention to my needs is greatly appreciated. Can''t wait to get my new sink. All the best! |
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| Reviewed on: 5/18/2008 By Joel Posner
from NY |
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110% satisfied |
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I received from QualityBath the type of service I''d expect at a high-end store charging top dollar. Mimi answered all my questions and worked with me to be sure I had all the pieces I needed, consulting the manufacturer several times. She told me when I could expect everything, and even followed up on a piece that was back ordered. Everything arrived in perfect condition on time. This was among the best internet purchase experiences I''ve ever had. Thanks. |
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| Reviewed on: 5/18/2008 By Carolyn Tomlinson
from VA |
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Faucets |
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I want to say what nice professional people Quality Bath has working for them. They have been such a great help to me in selecting faucets, etc. for my kitchen remodel. I will certainly use this company again in the future. I highly recommend them! |
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| Reviewed on: 5/16/2008 By Doug
from TX |
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Blanco Kitchen Sink |
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The sink came in extremely fast even considering it had to be custom drilled. I had a very positive experience. |
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| Reviewed on: 5/12/2008 By Stephanie
from MD |
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incredible |
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i was completely satisfied/happy with not only the product but the amt of time it took to get to me. i got the email saying it''d been shipped pls expect a phone call w/in 24 hrs to set up delivery and that night the sink was delivered!! from the time i placed the order until the time i had the sink was less than 1 week. the sink is perfect - just what we were looking for |
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| Reviewed on: 5/12/2008 By Bill & Ivy
from OK |
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We found a sink on Qualitybath that would have cost us 1200.00 here and got it for almost half that at Quality. I was scared of it being the right one, or being destroyed in shipping, or poor quality. We ordered 2 of the sinks, they were exactly the same, same brand, same color and quality. WE received them within a week, in perfect condition, packed so well they could have been china and not broken. We are amazed at the great deal we got with absolutely no problems. It was easy and FUN! WE will be back to Qualitybath for everything we need for our brand new home!!!! THANKS!! |
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| Reviewed on: 5/9/2008 By Bob Danhires
from PA |
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Great price, fast shipping, great service, would deal with again |
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| Reviewed on: 5/7/2008 By Randy Holt
from UT |
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Blanco Sink |
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I placed my order for a Blnco sink. It took 8 days to get to me. The sink was in perfect shape, service was great. This is a great company to deal with thru the internet. The price was great also ... some $80.00 less than I could get it locally. |
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| Reviewed on: 5/4/2008 By J.H.
from TN |
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Beautiful Bathtub |
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I can honestly say I never thought I would order a bathtub online. The tub is beautiful, the process was easy and I couldn''t be happier. Quality Bath is AWESOME. |
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| Reviewed on: 5/2/2008 By Kathy
from FL |
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Great product and service! |
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I was so pleased at the quick delivery of my new sink! Living in a mobile home, it is sometimes difficult to find quality products in the correct size. I was so happy to find a new sink in a thicker gauge steel than I could find anywhere else. I will highly recommend your company to my friends and neighbors! Thank you! |
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| Reviewed on: 4/28/2008 By Barry Sensenig
from PA |
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MTI Shower Base delivered by Old Dominion |
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Ordered a MTI MTSB 42x48 Shower Base through Quality Bath. I''m very happy with the entire transaction, both order and delivery. Excellent shower base for the price and Old Dominion Trucking was great for the delivery. Brought it right to the driveway. Would buy from Quality Bath again. |
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| Reviewed on: 4/22/2008 By Sharon Endresen
from WA |
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My order |
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I was delighted when I received my order so quickly. And everything was more than I expected. I will refer your website to everyone I know that is looking for any plumbing fixtures. thank you for your prompt service!
(and the 2% discount was a nice surprise!) |
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| Reviewed on: 4/18/2008 By Karen
from NY |
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Blanco Double Sink |
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Excellent transaction. Sink packaged with care and sent with the speed of light!!! Great item Exceptionsl Price. I would most definitely purchase from Quality Bath again. |
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| Reviewed on: 4/17/2008 By Dee
from MA |
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Great, quick service. Highly recommended! |
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| Reviewed on: 4/16/2008 By Jodi Tully
from OH |
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Customer |
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I was pleased with the selection, prices, and no shipping charges of Quality Bath...I was a little concerned never bought big items on the Internet prior but everything was GREAT...shipped quickly..contacted by shipper prior to delivery and everything came in perfect order. |
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| Reviewed on: 4/13/2008 By Ivan
from CA |
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Blanko Undermount Sink |
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All good. The price was $250 less than Home Expo. The sink arrived 10 days after ordering, better than the two week estimate. |
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| Reviewed on: 4/11/2008 By Joan
from MI |
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Blanco undermount kitchen sink |
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Wow! Fast delivery. Quicker than what was estimated. My husband and I are remodeling our kitchen and trying to stay within our budget. QualityBath.com is making that a possibility. I called around locally and checked many websites, but none could beat the price at QualityBath. The sink is perfect. Thank you! |
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| Reviewed on: 4/10/2008 By john z
from CA |
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Great Price, fast delivery and helpful service |
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Ordered a Jacuzzi tub, best price on the net and delivery occured a week before expected. |
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| Reviewed on: 4/8/2008 By Eric & Cami
from MI |
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A Truly Positive Experience! |
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We can''t say enough good things about our experience purchasing a sink through Quality Bath. The price was the best we found anywhere, and the communication following the purchase was quick and detailed. The item arrived in only 3 days, which was absolutely amazing, and it was packed exceptionally well. We are very pleased with our experience, and have recommended Quality Bath to our friends. The sales and service are outstanding! No worries here...THANKS! |
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| Reviewed on: 4/7/2008 By Monique
from CA |
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Blanco Sink |
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Quality Bath ROCKS!!! We ordered a sink through QualityBath and I did not realize we needed an additional hole drilled until a few days after I ordered the sink. The customer service lady was great. Even though our original sink had already arrived at the warehouse, she ordered another one without charging me a restocking fee.. She was also very helpful in helping choose where the hole needed to go..Their website was easy to navigate, delivery time was quick, about a week, they have an excellent return policy and an awesome customer service center. I will definately refer this site to anyone interested in buying their type of products. |
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| Reviewed on: 4/3/2008 By Joseph Cavino
from NY |
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Fast Service / Great Price |
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I ordered my Blanco sink from QualityBath on Tuesday around 11a.m. and it was on my doorstep at 9:30a.m. the next day! If that wasn''t enough the price was $30 less than my countertop guy was quoted as his cost from his supplier. As an architect I have already recommended QualityBath to my colleagues 48 hours after finding them online. Fantastic service and shipping and a great price. Thank you |
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| Reviewed on: 4/2/2008 By Tonya
from PA |
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Excellent Customer Sevice |
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I found this company after very poor service from a competitor. I had ordered the same product from the competitor who listed the sink as in stock. 8 days later, we still had no shipping info because they had not shipped it yet and didn''t even have it in stock.
So, we ordered from Quality Bath. I don''t have the product yet, but I am immediately impressed with the service. I placed the order this a.m. via telephone. Before I hung up the phone I had an order confirmation via email. By 1500 hrs, we had shipping details including the FedEx tracking number.
Thank you Quality Bath for prompt service.
Sincerely,
Tonya |
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| Reviewed on: 4/2/2008 By Jennifer
from CA |
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Excellent Service |
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The Blanco sink I ordered from QualityBath was a great buy!! QualityBath had the best price on the internet, the customer service representatives were friendly and helpful, but the best part of my experience was the shipping. The sink was packaged expertly and arrived so quickly! I highly recommend this company. |
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| Reviewed on: 4/1/2008 By Debbie
from NC |
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Light Order |
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Nervous about ordering lights from an online store, but this experience was more professional than visiting a retail location. I was given an immediate confirmation, notified of shipping and even an automated call letting me know when UPS would be delivering!!!! The light arrived exactly as described, and although I have not installed it yet, it appears all is well.
A great experience and would definitely order again from you!! |
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| Reviewed on: 3/31/2008 By Keith Crawford
from NJ |
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Empire Vanity |
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This was my first experience with a purchase from Quality Bath.
The experience from using and selecting from your web site, which was extremly friendly and informative, to confirmation of order thru to great delivery information and a quick delivery sevice was fantastic.
The packaging of the items was first class and the items themselves were even better that expected.
Thanks for a job well done. |
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| Reviewed on: 3/31/2008 By Mihir Maniar
from CA |
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Excellent service at discounted prices!! |
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Quality Bath offers fantastic service, very courteous and helpful combined with highly discounted prices. Sara provided me with great service in selecting my bathroom/kitchen fixtures. Items arrived in timely fashion. I highly recommend this trustworthy online site. I just wished they carried the Grohe line! |
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| Reviewed on: 3/29/2008 By laura
from CA |
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prices |
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Quality Bath has good prices. |
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| Reviewed on: 3/25/2008 By JACK T HOWARD BEACH
from NY |
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THAN YOU ESTHER... YOUR HELP WITH OUR ORDER WAS EXCEPTIONAL YOU REALY KNOW YOUR PRODUCT, QUALITY BATH IS VERY LUCKY TO HAVE A SALES PERSON LIKE YOU YOUR TYPE IS HARD TO FIND YOU GO THE EXTRA MILE AND YOUR A GOOD PERSON TO WHAT MORE CAN WE WANT THAMKS AGAIN J T |
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| Reviewed on: 3/25/2008 By Leslie Harvey
from MA |
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Farm Sink |
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I ordered my sink online on sunday afternoon and recieved delivery Tuesday morning. Not only was delivery fast but you guys do the best packing job ever. I found that out as I watched the Fedex guy the box with the Fragile stickers on all sides off the back of the truck onto my driveway. As I saw that I thought oh my ! But I opened it and upon inspection my sink was undamaged. I was in shock.I would definitely do buisness with you again in the future. As I redo my old house I will definitely order again. Thankyou for being so detail oriented with the packaging. I am going to call my local fedex office, maybe you would want to call yours just incase.
Thank you again,
(Very satisfied) |
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| Reviewed on: 3/21/2008 By Lorrie Chaney
from IN |
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Great Service |
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Everything arrived timely, and the quality is excellent! |
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| Reviewed on: 3/17/2008 By Rebecca Russo
from CA |
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Blanco KItchen undermount sink, # 511-577 |
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We received our sink in 4 days!!!! So easy, best price...we remodeled our kitchen in 2003, bought our Blanco double sink for $552 from our local plumbing co. Then we moved to a bigger home and remodeled the kitchen in 2006 and put in the same sink, it was now up to $572. So now in 2008, we are being relocated and again must remodel the kitchen, and I do love my same Blanco double 10" deep, 18 gage sink, model # 511-577, platinum undermount , but this time went on line and found the best price at Quality Bath. for $455, free shipping!!! I ordered it on March 4, it shipped out on March 10, and I received it on Friday, March 14!!!Right to my door step!!!
Thank you , Rebecca Russo |
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| Reviewed on: 3/16/2008 By Bruna Hoopet
from CA |
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Empire Vanity |
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Wow!! Best service ever!! Best price, quality excellent, delivery fantastic. Thank you! |
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| Reviewed on: 3/13/2008 By frank hoerdemann
from IL |
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After trying to purchase a towel warming radiator from a web site out of england, and nothing but a hassle, I was about to give up. But I searched a little more and found quality bath, and nothing could have been smoother. Everthing was handled as stated, and I would not hesitate to deal with them again. |
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| Reviewed on: 3/11/2008 By AnneMarie Doyle
from NY |
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Wow they''re fast! |
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I ordered a Blanco sink (511-702) Monday am and it was on my porch Tuesday afternoon! I saved almost $200 based on the quote from my granite store and Home Depot. Free shipping and no tax! What a bargin! I was in a panic because we purchsed the wrong sink from HD and my new countertops are being installed this Sat. Thank you Quality Bath for saving the day and me money! |
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| Reviewed on: 3/5/2008 By Vicki
from MT |
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Very Satisfied Quality Bath Customer |
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We shopped around for quality but affordable kitchen sinks for our new home. Upon careful review, we determined the quartz material sinks to be our best choice for the money. Upon price comparisons and reading reviews of venders, and shopping local big-box and kitchen stores, Quality Bath topped our list. Upon receiving Quality Bath''s quick response to my email question, we placed our order. We are most impressed with the promptness this order was filled and delivered to us, free shipping via Fed Ex,and the email information promptly provided by them that allowed us to track delivery of our product. The items were packaged extremely well. We will be ordering more items, as we need for our new home, through Quality Bath based on the dependable service they provided. Quality Bath is an authorized dealer of the products they sell, therefore we trust that should we have a problem in the future with the Blanco Silgranit super single and bar sinks we ordered, they will be there to back up the product. We highly recommend the use of this vendor. |
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| Reviewed on: 3/5/2008 By gloria Johnson
from DC |
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Mimi at Quality Bath is an exceptional sales person She facilitated
the entire process of ordering the fixtures for my new bath. She
was patient, tried to find alternatives when asked,never pushed
any product, always kept her sense of humor. After I received
my order, I contacted her to ask about the cleaning instructions
and a caddy which came with the tub( and my workers had thrown
away). She happily had new ones sent to me. Thanks,Mimi |
