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 Reviewed on: 2/1/2012 By Thomas Faughnan
from CA |
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Very Happy with my Sink |
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Very happy with the porcher sink I purchased through Quality Bath. It was the best price I could find on the internet and the product arrived very quickly. I am very happy with the end result. |
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| Reviewed on: 1/27/2012 By Erik Shane, PhD
from FL |
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A Ten Star Review! |
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When I called QualityBath.com, I expected a standard, run of the mill experience. Instead, what I got was a level of professionalism, dedication, and communication seldom found on the internet. My sales rep., Dov, spent SO MUCH time talking me through all of the options and sold me what was BEST for me....not what was best for the company. He advised me honestly and with candor.
I have a local connection for plumbing supplies in Miami because I run a school. Despite my SERIOUS connection, I chose to deal with Dov. He treated me better than my local dealer during face-to-face meetings....and my local dealer is a friend!!!
Fear not. Spend your money here. These are good, honest people. |
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| Reviewed on: 1/27/2012 By Laura B.
from International |
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Unbelieveable Service |
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We just ordered bathroom vanities, a sink, shower faucets and a sink faucet from Quality Bath. We worked with Dov and he was spectacular. His customer service was amazing, he was very helpful and went beyond my expectations. The price, service and great reviews which Quality Bath receives convinced us to buy through them. We look forward to receiving everything. Thank you again Dov - you are great at what you do and quality bath is lucky to have you!!! |
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| Reviewed on: 1/26/2012 By Patty Craig
from FL |
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Great price, excellent selection, terrific customer service, and fast delivery. What more can you ask for? |
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In planning our kitchen remodeling job I was unable to get the sink that I wanted in the right color locally. What did I do? Googled it and found Quality Bath. Not only did they have exactly what I wanted, but the price was less than half of our local plumbing supply stores, selection was great, shipping was free, and the customer service was extremely helpful. I was assured that if there was any problem with my Blanco Silgranit sink, they would replace it. I HIGHLY RECOMMEND QUALITY BATH AND WILL PURCHASE FROM THEM AGAIN IN THE FUTURE. GREAT JOB!! |
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| Reviewed on: 1/25/2012 By Paul in California
from CA |
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Blanco silgranite sink WOW |
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First and last review. I received the Blanco 441293 Precis Undermount Composite Multi-Level Double Bowl Kitchen Sink With 80% Granite Composite, Undercounter Mounting, Excellent Cleanability & In Biscotti. http://www.appliancesconnection.com/i217548-blanco-441293.html?ref=azcpc
I shopped Appliance Connection ($100 more)and they said that $765 + free shipping was too good to be true. Ha ha - not, this sink is perfect! Shipped on time and free. It comes w/ three stainless steel grates AND the walnut cutting board that is so pretty, i don't want to put a knife to it.
I am VERY Impressed, (and that's not easy) |
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| Reviewed on: 1/23/2012 By Bob Eamer
from FL |
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FANTASTIC SERVICE |
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Many thanks to Dov for his fantastic service. I accidently duplicated my kitchen sink order when ordering through the website. Spoke to Dov as soon as they opened the next morning and he deleted the duplicate sink from my order after confirming the items I wanted to keep. Dov was very courteous and extremely helpful. I will recommend Quality Bath to all of my friends. EVERYONE SHOULD BUY FROM QUALITY BATH. |
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| Reviewed on: 1/18/2012 By Eric Brownstone
from CA |
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Your Service is excellent!!! |
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Dov needs a raise first of all, I have had bad things happen when ordering off of the Internet, so I always call in. I was VERY impressed with the service, shipping, you name it.. I spent over $1500.00, and I am 100% happy with what I got. Thanks for knowing your business very well, and thanks for all of your help! I will send my friends to you for sure!!! |
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| Reviewed on: 1/9/2012 By Deborah Broshi
from NY |
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Great service! |
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Well informed, attentive, friendly salesperson Naomi saved us time and aggravation by helping find the 72" vanity that satisfied our needs. No other company did this. So we bought our 18" vanity for the other bath at Quality.
Thank you. |
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| Reviewed on: 1/3/2012 By Greenwich
from CT |
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Buy here - it's that simple |
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I have ordered many thousands of dollars worth of bath items from Quality Bath and I saved a boatload by not going with my local store (Klaff's in CT). That said, I wasn't shorted on customer service as Dov from Quality Bath has handled all of my requests (including the time sensitive ones) with excellent customer service. I am very happy I found Quality Bath and I recommend them highly.
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| Reviewed on: 12/26/2011 By Jim @ Total Remodeling
from CO |
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Robern M Series MT16D6F medicine cabinet |
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Best price anywhere for this high end medicine cabinet! Their website and contact was great along with the free shipping I will be shopping here for my company in the future! Product arrived early and in perfect condition. |
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| Reviewed on: 12/24/2011 By Leslie Choka
from |
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THe BEST Experience EVER!! |
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Every aspect of our experience with QualityBath has exceeded excellence. Dov is the" Fairy Godfather" of bath supplies! I had a mighty large wish list! He helped me locate every part at an affordable price. I kept thinking to myself "IT IS TOO GOOD TO BE TRUE" something is going to backfire somewhere... truth be told, all of it arrived in less than a week! When it was time to install everything I was biting my lip in anticipating the worst; parts will be missing, not function correctly, or it will be an old style- low and behold "it is a fairy tale ending!" After all was said and done, I realized I needed an additional part and Dov helped me locate what I needed and had it delivered to my home without me having to lose any time as far as installation. What a bunch of Truly Amazing individuals. I HIGHLY recommend shopping at QualityBath. QualityBath has made it possible for us to afford the Master Bath we dreamed of."
THANK YOU, QualityBath!
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| Reviewed on: 12/23/2011 By elizabeth
from TX |
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Best Place to Shop |
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Great service, great product and the best price available. I really like my Blanco Diamond Equal Double Bowl Biscotti Sink - 441217. The sink is beautiful, durable and matches my kitchen colors. Thank you!
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| Reviewed on: 12/23/2011 By Mike Butler
from CT |
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Great faucet, great price, fast free delivery |
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I love my new Grohe Ladylux kitchen faucet, which is worlds better than the "major brand" faucet that it replaces. Not only is it a beautiful piece of modern sculpture, it is operationally exquisite. The control of the water, the feel of actuating the lever, the precise spray patterns all speak QUALITY. This faucet feels like it will last a lifetime, and it probably will. I'm a repeat Grohe buyer. I had gotten one for my other house, and liked it so much I bought another for this house.
I have only nice things to say about QualityBath.com — the price was right, the shipping was free, and my order arrived FAST! Who could ask for anything more? |
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| Reviewed on: 12/22/2011 By Virginia Watkins
from FL |
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Purchasing Made Easy and Reasonable |
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I already have purchased an Afina mirror and medicine cabinet. The item that is coming via UPS now is a larger Afina medicine cabinet. I am very, very happy with the speedy deliveries and very, very reasonable prices. It's nice not to have to be upset about anything. Instead, I am elated. Now, to get these three things up (via handy man). |
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| Reviewed on: 12/15/2011 By Christine Ressler
from PA |
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The farm sink I ordered was delivered in THREE days! It's beautiful and in perfect condition. Pricewise, it was comparable (and better) than many websites. A big THANK YOU to Quality Bath! You deserve a FIVE STAR rating and you'll be seeing more of me. |
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| Reviewed on: 12/12/2011 By Rich
from TX |
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Excellent Service and Delivery |
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I ordered an American Standard 1660.683.075 rainfall showerhead from Quality Bath. The service and delivery were excellent. I tried ordering the showerhead from several other large on-line retailers but was told that it was out of stock and the lead-tiome was 2 -3 weeks. Dov at Quality Bath called American Standard, confirmed they had the showerhead in stock and available to drop ship. I ordered it on Tuesday and it was delivered the same week on Friday. Excellent service and delivery. Plus the price was very good and there was no shipping charge. I will back again for other purchases. |
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| Reviewed on: 12/7/2011 By terri blauvelt
from MD |
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Great Service! |
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I ordered multiple items from Quality Bath and have been very pleased with the quick service. The 2 St Thomas sinks were extremely well pack and arrived in perfect condition. I've just been notified that the MTI tub will arrive in 3-5 business days. I definitely recommend using Quality Bath for everyone. |
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| Reviewed on: 12/6/2011 By Happy
from NH |
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Heated towel rack order |
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All aspects of the purchasing and delivery experience went extremely well, the item was competitively priced and honestly presented, communication was also exceptional, status, tracking... I have had no problems to resolve, so can not speak to customer service, the unit will not be opened until Xmas. My impression is that if their corporate attitude is consistent with my observations from the purchase that they will be a pleasure to deal with if there are any issues. |
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| Reviewed on: 12/6/2011 By Steve Glowacki
from MD |
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Fantastic purchase!! |
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The purchase was simple. Got a great price. Received it the next day and had it installed and working 30 hours after I ordered it. What more could someone ask! I highly recommend Quality Bath. |
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| Reviewed on: 11/30/2011 By R Simon
from PA |
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Lowest prices |
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I ordered a Ronbow vanity after seeing one at a showroom. Quality Bath's price was hugely discounted compared to the showroom and I did not have to pay tax or shipping. Quality Bath's price was also significantly less then any other website I found online. Also, the customer service was excellent. My sales rep made repeated calls to the manufacturer to check specs and availability. |
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| Reviewed on: 11/30/2011 By Neil Gibbons
from PA |
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Corner Medicine Cabinet |
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Product was of very good quality.
The price was the lowest of all viewed.
The responsiveness and cooperation of Customer Service
was all I could ask for.
I would highly recommend Quality Bath to everyone. |
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| Reviewed on: 11/29/2011 By RAHIM UMLANI
from TN |
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I was very pleased with the customer service, and the product that I ordered, and it was the best price I got on it and do recomend this website to everyone who want to buy good product and the best customer service and thank for the help Sara, and i will recomed this website to all my friends and family. |
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| Reviewed on: 11/29/2011 By karen
from PA |
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I highly recommend Quality Bath. I purchased Newport Brass faucets from them after asking them for numerous quotes on various manufacturers. They have been a pleasure to deal with and responded quickly to all my inquiries. The faucets arrived much quicker than I had anticipated. Their prices can not be beat. I just placed a second order with them. |
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| Reviewed on: 11/29/2011 By anthony Cessa
from MA |
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Whitehaus sink |
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I ordered the whitehaus sink 1 1/2 days ago and it arrived today. Absolutely amazing service. The sink was packaged and spray foamed making it virtually impossible to be damage. The quality and quick delivery method will assure that I will be a return customer. Thank you. |
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| Reviewed on: 11/29/2011 By Cynthia W.
from MD |
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We LOVE This! |
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This towel warmer fits into the little space we have next to our shower. We use it as our towel rack for two bath towels, two wash cloths, my head wrap and various head bands. It is quick in heating up, quick in cooling off when turned off and looks elegant. Great value! We have it in the brushed nickel. Would definitely recommend it for everyone! |
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| Reviewed on: 11/23/2011 By Stephen Wessley
from NY |
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Customer service and support you can rely on |
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Quality Bath is huge internet retailer, but price isn't the only factor to consider. There are real people here committed to providing top quality service. Order detail updates are emailed promptly, every promise they made, they kept. Internet discount dealers are everywhere, but a store that you can count on is rare. Quality Bath will go the extra mile to ensure customer satisfaction, and that's huge. Thank you Quality Bath. |
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| Reviewed on: 11/20/2011 By Joan Scheffler
from WI |
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Empire MC3630 Mirrored Medicine cabinet |
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Quality Bath receives an A+; everything as promised, on time and undamaged. This item is heavy and fragile, but arrived at our door safely. And the best news...at the best price. I checked all over the internet and Quality Bath gave me the best value. Thank you. |
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| Reviewed on: 11/17/2011 By EWH
from NY |
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Great customer service - Highly recommeded! |
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Great customer service. Impressively very fast & free shipping. Ordered a towel warming bar in the AM and rec'd next day AM w/in 24 hrs. Extremely competitive pricing. Definitely recommend dealing with Quality Bath to all. A BIG thank you. |
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| Reviewed on: 11/15/2011 By Joanne
from NH |
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Excellent! |
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Out shopping on Sunday and saw a Whitehaus faucet that I loved in a Kitchen and Bath specialty store. I was told by the store owner I shouldn't wait to order it, that it could take over two weeks to come in. I held off and went online when I got home. Found the same faucet at QualityBath.com for $500 less with free shipping. It was delivered today via UPS. Wow! Not only did I get the faucet I wanted, but at an awesome price and delivered in two days. I will definitely shop QualityBath.com for any future kitchen/bath product needs. Thank you. |
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| Reviewed on: 11/11/2011 By Mikey C
from NY |
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Shipping experience |
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I have ordered 3 bathroom faucets from Quality Bath in two separate orders. They are extremely responsive and efficient. The most impressive thing that they do is to package every shipment really well to avoid any damage. I think they are even better than Amazon packaging. Another thing is that they shipped it to me really quickly (in a few days) even though they informed me there might be a lead time of 7 days. They are the best of all of the internet companies. |
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| Reviewed on: 11/6/2011 By Jean Quinn
from MA |
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Wow! Kitchen Sink et al |
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This is the first time I've used QB and was a little nervous about delivery timeline. Purchased a kitchen sink on eve of the 31st. Got an email confirmation next day with note saying that they'll follow-up with details in 7 - 10 days. I called on the 3rd to check exactly when it would be delivered and the customer service said the sink was at the Manufacturer but would be sent out Fri. On Sat - Fed Ex delivered the sink! Wow! 5 days! Really speedy service, fab prices! I had to post this review for anyone with any doubts about ordering from QB. They're so fast and efficient - I'm going to order the rest of my fixtures here. |
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| Reviewed on: 11/1/2011 By R. Clippinger
from PA |
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Very Highly Satisfied |
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Searched internet for best price and Quality Bath had the best deal and ordered a Sanibest toilet. Ordered Sunday nite and had confirmation it was shipped Monday morning thru Fed-Ex and on Tuesday morning the toilet was delivered to me. The packing of this product was well done so there was no broken pieces. Will not hesitate at all for ordering other products from them. |
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| Reviewed on: 10/24/2011 By Jim Heiman
from OR |
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Great Service |
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Great communication and best price I could find. Fast shipping and very responsive to my questions. I wouldn't hesitate to do business with them again. |
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| Reviewed on: 10/16/2011 By Bob
from NY |
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Great service at a great price |
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Couldn't have asked for better service. My first Hansgrohe kitchen faucet arrived in a damaged package. Delivery driver would not allow inspection. Package was returned to QualityBath. QB shipped replacement faucet immediately with no hassle and at no cost. Will shop QB again. |
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| Reviewed on: 10/12/2011 By Joan Trafton
from CA |
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Home Owner |
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Really appreciated the quality customer service from Quality Bath. Sales rep that answered the phone was very courteous and helpful. My hard to get shower drain for my bathroom remodel was shipped across country and at my front door in 48 hours. Very impressed! I will definitely use Quality Bath again in a couple months when we start our next remodel job! |
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| Reviewed on: 10/11/2011 By stephen goldstein
from DC |
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I searched the internet for a high quality kitchen faucet. Quality Bath not only had the best price but had very favorable reviews. I called to get a few answers before making the purchase. A "live" person answered all my questions and took my order. I received it today and was so impressed with the price, live person and quick response. I'll definately use them agai. |
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| Reviewed on: 10/10/2011 By Codyboy449
from CO |
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Support and Follow up |
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Excellent job in staying involved throughout the order and delivery process |
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| Reviewed on: 10/5/2011 By Elvira
from NJ |
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Consistently Pleased |
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I have made numerous purchases from Quality Bath over the last 4 years, both large and small items. I found their prices to be the lowest possible, their service excellent. Very reliable. I will continue to use them. |
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| Reviewed on: 9/22/2011 By Michele
from WI |
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Fast Service! |
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Ordered a very expensive faucet, which by the way was the cheapest price I found on the internet. Was a little hesitant, but the savings was so much that I figured it would be worth it even if I had to wait for the product. A few days later, I received a shipped notice and within a week of the order received my faucet. KWC - what a brand! Puts anything Kohler has to shame! |
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| Reviewed on: 9/13/2011 By Christine
from MA |
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Hansgrohe shower unit and reliabile company to shop from |
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I feel compelled to write this review because this company is the real deal. If you are a savvy internet shopper like me some of the NY and NJ online shops amount to scams. This is a real company with excellent pricing and fast shipping. If you are skeptical, I am here to review and state that this is a reputable company to purchase from. My shower unit looks great as well. |
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| Reviewed on: 9/11/2011 By John Mitchell
from WA |
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A real winner! |
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This company is what really made this purchase a winner. The items we found and purchased were what we wanted, and were available from other companies...but all the little things Quality Bath offered finalized the deal. Great prices, free shipping (over $75), nice website and quality customer service. We have two more complete bathroom remodels in the near future. Guess where we'll be buying?! |
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| Reviewed on: 9/1/2011 By Cherry S
from NY |
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Super Duper Service |
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Highly recommended. Excellent service! polite, honest, straight to the point, no fuzz. I ordered Hansgrohe bathroom products and received items on time. Some were even received before than date expected. Price is great. |
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| Reviewed on: 9/1/2011 By Janette
from CA |
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Great Service |
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Thank you for the wonderful service I got from your company. Your Customer Service Dept. was kind and patient as I asked many questions about the products I was
ordering. Placed one order on Friday and received it on
Wed. Another order placed on Monday and received it on
Thurs. Delivery service was great and so were the people
who helped me. I love the items I picked for my new
kitchen and will definitely tell my friends about Quality
Bath.com. You had the best prices to chose from! |
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| Reviewed on: 8/31/2011 By James
from ID |
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Great experience |
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I ordered a steam shower and stand alone tub setup from Quality Bath. The staff was amazingly responsive in helping me pick out everything I needed. The order was shipped quickly and arrived perfectly. Quality Bath made my remodel fun again. Had I known earlier in the project, I would have ordered everything possible from this one site. All this before considering the prices! |
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| Reviewed on: 8/30/2011 By Joel Dunn
from NY |
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Outstanding Customer Service |
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We received our medicine cabinet with a chip in the door, one phone call to customer service and 5 minutes resulted in a new door being shipped at no additional charge!
It is great to see a company stand behind their products. |
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| Reviewed on: 8/25/2011 By Jan
from WI |
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Love this faucet ! ! |
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The Waterstone gantry style faucet, is truly a thing of beauty and function. My plumber raved about the design and the quality. A little expensive, but if you are looking for something truly unique, this would have to be your first choice. Love it!!! |
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| Reviewed on: 8/22/2011 By Kim Bowman
from IN |
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Fabulous Service and Product |
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Working with Quality Bath has been a ery positive experience. I could not be happier. Thank you so much for the great service. I will come back again and again. |
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| Reviewed on: 8/22/2011 By Christine Fryer
from GA |
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Blanco Anthracite Sink |
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One of the best sites for outstanding customer service. When I called for sink specifics, the rep was right on it, got my order exactly as I wanted, and follow through was amazing - including notification of shipment details. The sink arrived exactly as promised and I couldn't be happier. Highly recommend this business for everything they offer. They give Jersey a good name! |
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| Reviewed on: 8/10/2011 By Dawn Bible
from TN |
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Great price, super quick delivery. I would order from this company again. Great customer service. Keep up the great job! |
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| Reviewed on: 8/8/2011 By Glenn
from NJ |
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QB great service! |
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Have ordered from Quality Bath a few times. All service was excellent. Purchases came as represented. The staff was EXCELLENT and very accommodating. At times going out of their way to make the buying experience a great one...I recommend them wholeheartedly! |
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| Reviewed on: 8/5/2011 By slbrown Harshfield
from AR |
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blanco sink |
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This Company went above and beyond my expectation on getting my selection to me" ASAP". I 'm excited to receive my purchase and to say "THANK YOU FOR YOUR PROMPT
ATTENTION!!!!!! |
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| Reviewed on: 8/4/2011 By JL
from FL |
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Exceptional Service at a very reasonable price |
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After buying the Blanco sink, I called the service department the next day to find out the status of the order. I learned that the item will be shipped to me in about 2 to 3 weeks normally. I told the service representative that would be too late. She immediately offered to help me searching for other partner suppliers/carriers of the same item and she found it. She arranged to ship the item out and told me it would be in my house in about 2 to 3 days. Instead I received the whole order the next day via FedEx without any extra charges. You can't even get this kind of service at local stores. This is definitely a WOW experience. Quality Bath, keep it up and you are definitely a winner in the online business. |
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| Reviewed on: 7/29/2011 By Jeff T
from International |
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First time online shopper! |
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I've been leery about online shopping. I gave Quality Bath a try after reading through their website and decided to purchase a Blanco kitchen sink - no regrets! The first shipment did omit one part, but the problem was quickly resolved with one quick phone call. The missing part was shipped immediately. My first online shopping experience was excellent. Thanks QB! |
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| Reviewed on: 7/27/2011 By Deb
from CT |
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Awesome |
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Ordered glass shower doors which arrived intact and on time. While my husband was removing one of the panels from the packing crate, it slipped and shattered. I called QualityBath to reorder the one panel and explained that it had arrived safely but shattered while we were unpacking it. They shipped out a replacement the same day and it arrived the following day. Best of all, they didn't charge us for the replacement or shipping. I'll definitely do business with QualityBath when we remodel our other two bathrooms. |
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| Reviewed on: 7/22/2011 By Sue Foster
from WV |
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Sani-best |
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I recently purchased the Sani-best up flush system. We are installing a full bathroom in our basement & did not want to break the floor, so after much research , decided to go with the Sani- flush system. Although our basement bath project has not begun yet, we are ready because our sani- flush system has arrived & as promised , it was packaged extremely well & the toilet was in great shape.The
unit has not been installed yet , but will do an update after it is installed. Overall very satisfied , |
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| Reviewed on: 7/15/2011 By Teri
from MA |
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Customer Service |
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Wanted to THANK the order/shipping Dept. for the fast shipping & ease of ordering the sink basket I needed. It arrived just ask they said it would without paying the extra for expedited shipping cost.
GREAT SERVICE!! |
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| Reviewed on: 7/14/2011 By Matt M.
from MN |
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This place knows how to do business! |
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Placed my order on a Sunday night and it arrived Thursday. Very fast shipment. You guys sent me the tracking number and a few other emails. It made me feel very confident in my purchase. Everything was packaged very very well. Thanks again and keep up the good work. I would gladly order from you again. |
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| Reviewed on: 7/11/2011 By Maria
from MD |
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Outstanding customer service! |
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Our representative was Ike. I highly recommend him. He really went the extra mile for us, on top of every detail throughout the entire process. Knowledgeable, trustworthy and caring, what else can you ask for? He has redefined the meaning of customer service.
Thank you for a wonderful experience.
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| Reviewed on: 7/8/2011 By KPhan
from TX |
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DreamLine Shower Doors |
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We ordered the DreamLine SHDR-3348588 and SHDR-20257210F shower doors from QualityBath.com. This place has the best prices that we were able to find on the internet. I'm remodeling my house and have ordered a lot of products online including bathroom vanities. QualityBath.com is one of the best suppliers that I have ordered from. Communication was excellent. The doors arrived very well crated. They must have spent a fortune just on the packaging.
The doors look great. The quality is excellent. I had no problems installing them.
We will be buying more from this site. |
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| Reviewed on: 7/8/2011 By Cynthia Gray
from FL |
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Mimi is the BEST!! |
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I have been trying to remodel my master bath for months, well years actually, and for the last several months I've been dealing w/Mimi. She was always eager to answer questions and while I tettered back and forth between two Tubs (Maxx and Porcher)over the months she would from time to time contact me about my progress in making a decision!! WOW!! Talk about customer service!! Well I finally ended up with the Maxx, it came damaged and Quality Bath quickly and without question replaced it within 2 weeks. I'm happy to report this one arrived in perfect condition and is fabulous!! I can't thank Mimi enough for all her efforts and will continue to use Quality Bath for the rest of my bathroom pieces. |
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| Reviewed on: 6/30/2011 By Brooke Smith
from FL |
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Mico 100 IL WideSpread Bathroom Faucet |
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I just received my faucet and was very pleased with the quality and weight of the product. It was packed securely and delivered damage free. I'm going to order and 2nd faucet for my guest bathroom. I'd definitely recommend this product to anyone looking for quality. |
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| Reviewed on: 6/29/2011 By Liz Stagnitta
from CO |
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Quick Processing of Order |
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Thank you for processing my sink order so quickly. I placed my order at 2:30 p.m. and you had it shipped the same day. I really appreciate your prompt service. I will definitely check you out on any future sink needs. |
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| Reviewed on: 6/28/2011 By Sylvia Vigliani
from NY |
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I was extremely pleased with all my dealings with Quality Bath!!! They were courteous, patient, and very knowledgeable with every detail of my orders. Additionally, they were able to advise/recommend when uncertain about things I might or might not need-and that's the reason most people go to a retailer instead.
In the end, I purchased most of my fixtures for my new bath, and saved thousands of dollars ordering through them!!!!
The only issue I had was that shipping did not always come as requested-with a signature required. It did arrive on time, however, and everything was shipped in excellent condition. |
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| Reviewed on: 6/27/2011 By Fred
from CA |
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Outstanding Service |
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Ordered a vanity, a tub, and all the faucets & fixtures, from 3 different manufacturers, for a bathroom remodel. Everything arrived as expected and promised, with excellent communications advising status and shipping details.
Special thanks and compliments to Ms. Naomi, who handled our order very professionally and diligently followed up with us throughout the very smooth a reliable process. - Customer service at its best!
Highly recommended. |
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| Reviewed on: 6/24/2011 By Linda
from GA |
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Highly Recommended |
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I needed a faucet unexpectedly in a hurry. Quality Bath was great to work with & very responsive! A person actually answers the phone when you call!!! Mimi called the manufacturer to check stock & called me back with the availability. She even followed up via email to let me know when to expect my new faucet. |
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| Reviewed on: 6/21/2011 By MAR
from NC |
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We purchased 2 Blanco sinks and were told that they would ship in 10 days.
I spoke with Dov and explained that our granite was being cut on Friday 6-24. He checked and found the sinks and they were shipped today 6-21 and will arrive here on 6-23, the day before they are needed.
It is a pleasure to find a company with employees that will make the extra effort to help a customer, rather than what seems to have become the norm today and just give a standard answer that requires no thought.
Thank you very much!!! |
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| Reviewed on: 6/20/2011 By Mary
from WV |
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mjb |
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Purchased Fairmont vanity from QB and we are extremely pleased with the quality and service. Purchase and delivery went smoothly.......vanity is beautiful and doors close softly on their own. |
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| Reviewed on: 6/17/2011 By ANDREW
from FL |
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THIS IS WHAT CUSTOMER SERVICE IS ALL ABOUT! |
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I have placed 4 or 5 orders now that have been delivered as promised. Could not find a product on their web site so called and was helped immediately. Can not say enough about their customer service and also very competative pricing. One company that i would truely recommend! |
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| Reviewed on: 6/1/2011 By Dean
from MI |
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Aquatic Serenity 3 |
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Great to do business with. Can speak with customer service to get order right. Very competitive pricing and quick shipping. A+. |
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| Reviewed on: 5/25/2011 By Caitie
from NY |
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Duet Whitehaus fireclay sink ) |
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Just opened my Whitehaus farmhouse sink and it is just as beautiful as was described!! It is in perfect condition! Shipping was sooo fast! Ordered it on 5/23 and was delivered on 5/25!! I was a little nervous purchasing something so large and expensive online but it was totally worth the anxiety! Thank you so much QualityBath! I will definetly be telling my friends & family to shop with you! :D
Caitie |
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| Reviewed on: 5/20/2011 By Kathy
from MN |
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Wonderful!! |
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I ordered a Neptune tub and shower faucet from Quality Bath. I dealt with Mimi on the tub - she was so helpful. I had a question about the tub which she immediately resolved by calling the company while she put me on hold for a short time. The shipping time was also fantastic.
I would highly recommend using Quality Bath - you will not be disappointed. |
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| Reviewed on: 5/19/2011 By David Menatian
from RI |
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Worth the wait |
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Ordered an American Standard pedestal sink. Actually took 3+ weeks to arrive. This seemed excessive but the price couldn't be beat. I was worried that a sink might sustain damage when shipped. Not so. Quality Bath packaged this so amazingly well and with extremely serious protection. Best customer service, price and quality. I wouldn't hesitate to purchase even more fragile items from them. Of course, you may want to inquire about estimated shipping time. If you're not in a rush to receive the items why not save the money and stay with the free ground shipping? |
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| Reviewed on: 5/13/2011 By phillip
from WI |
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phil 05/13/11 |
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Wonderful experience. With remodeling two baths one right after the other, stress levels were high. We were in need of high quality productsQuality Bath came through for us. Wished we would have found you sooner!! From the ordering to the receiving of the products, it was smooth sailing. RonBow vanity set is beautiful.
The care in packaging of the items is outstanding. Quick delivery time. Highly recommend Quality Bath for a piece of mind , knowing they care and regard the customer as a high priority.......Impressive. Thank-you QualityBath.
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| Reviewed on: 5/10/2011 By Barbara L. Clark
from FL |
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Class A company! |
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It has been a couple of years but I bought most of the fixtures for my new house from Quality and had a very positive experience. It started with excellent pricing but ended with the service being excellent. Every little problem was handled quickly and not a problem to me. It was a class A experience for me. |
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| Reviewed on: 5/9/2011 By Susan Kroes
from CO |
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I ordered a sink from Quality BAth, and it was the cheapest price I could find...and it arrived SO quickly. The phone assistant was very pleasant. Packaging for sink fantastic! I would highly recommend! Thank you guys! |
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| Reviewed on: 5/5/2011 By Raymond
from NJ |
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Remodeling |
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I have remodled two full bathrooms with all fixtures and products from towelbars to whirlpool baths being purchased from Quality Bath. Terrific service, lowest prices and excellent quality, without exception. |
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| Reviewed on: 5/4/2011 By Sue
from GA |
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Very satislfied customer |
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My sink just arrived. It came in perfect condition I am extremely pleased with the service I have received from Quality Bath. They have answered all my questions and were very prompt in shipping the sink to me. I think this tranaction took four days from the time I ordered until I received it! I would definitely buy from them again. |
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| Reviewed on: 4/13/2011 By Russ Moser
from MA |
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Its a good thing I'm patient |
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I ordered a Shaw's apron sink from Quality Bath. The process was relatively painless, the price was the best I found anywhere. I ordered on a Tuesday, they shipped Weds, it left NJ and was in Boston on Thursday. Now the bad part. Yellow Freight held the shipment and wouldn't deliver it until the next Weds. Lost a whole week on my project schedule. Quality did a great job except in picking a freight company. Next time I'll have to be more skeptical about the stated leadtimes. |
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| Reviewed on: 4/12/2011 By Diane
from IL |
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Bathroom Vanity purchase |
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We just received our 36" Bathroom vanity and matching mirror. We called Quality Bath several times before ordering and the customer service was excellent. They were helpful and knowledgeable. The Fairmont line was awesome and beautifully made. Everything was packed so carefully. Quality Bath sent a delivery information postcard with a Thank You, in advance of the delivery. The Yellow Freight line driver was also very nice and helpful. The time from order to delivery was well within the stated timeframe. We are please with all aspects of the purchase. |
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| Reviewed on: 4/8/2011 By T.A.B.
from PA |
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Great purchasing experience. Knowledgable and helpful customer service. Delivery quick and well packaged to prevent damage. Company true to policies advertised. |
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| Reviewed on: 4/1/2011 By Debbie
from CA |
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Fantastic Service |
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I am delighted with the service Quality Bath provided. My order arrived sooner than expected and my items were exactly what I needed. My 35 year old curio cabinet had hinges that broke and needed to be replaced. Quality Bath had exact matches for my vintage hinges. I haven't been able to open the doors on my cabinet for several years. I looked everywhere for the replacement hinges. I am delighted with my order and the ease of your ordering process. Thank you very much. |
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| Reviewed on: 3/30/2011 By Joe
from CA |
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Good Experience |
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Ordered two bathroom sink faucets after calling and speaking with Naomi, who happened to answer the call. She was very helpful. Reliable and honest as well. The faucets arrived on time. I'd say you could trust doing business here. |
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| Reviewed on: 3/29/2011 By Robin
from CA |
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Best prices, Best customer service! |
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Customer service was so helpful that she spent over 2 hours helping me with my choices and went the extra mile to find out information that was not itemized. Prices at Quality Bath are waaay better than any other site, even with specials and sales and I really checked. And the quality of the merchandise speaks for itself as I found the items I selected were even nicer in the hand than they were in the pictures. You can get cheaper but for the same money you can get better at Quality Bath. |
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| Reviewed on: 3/28/2011 By Dom
from NJ |
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On-line site very user friendly. My bath accessories order was filled quickly, accurately and at a competitive price. Arrived next day. Great service!! |
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| Reviewed on: 3/25/2011 By Robert P.
from NJ |
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Robern are the best medicine cabinets I have ever encountered: |
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Robern are the best medicine cabinets I have ever encountered: they are well-made, durable, clean-edged, and stylish, although they trend to the contemporary and traditional as opposed more stark modern design. There are many options available: flush, semi-flush, and recessed lighted built-in electrical outlets defoggers night lights even a refrigerator! The have been known to make fabrication errors, although they have always been remedied without issue. I have never regretted spending the extra money for these cabinets. |
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| Reviewed on: 3/22/2011 By
from NY |
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Thank you Naomi, for taking the time to help me choose what I needed and then making sure I received them ASAP!Great customer service-it was so easy and efficient. |
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| Reviewed on: 3/21/2011 By KT
from CA |
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A+++ Buying Experience |
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Our order arrived on time as promised and I wanted to thank you so very much for the outstanding level of communication and pricing your company offered. It is comforting to know that a company like yours takes such great care of their online customers! |
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| Reviewed on: 3/19/2011 By Gary
from TN |
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I just ordered a Saniflo Saniplus macerating pump and toilet.
What a painless process. Quality Bath had the lowest price and excellent follow-up. I received the items in 4 days in perfect condition. I would unconditionally recommend Quality Bath to anyone. |
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| Reviewed on: 3/18/2011 By Randy
from NY |
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Dead on perfect - that's it |
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Don't usually do these reviews but these folks earned it.
Ultra fast shipping and turn-around with the quality that I expected and a price that I was pleasantly surprised at - thanks. |
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| Reviewed on: 3/17/2011 By spayurdog
from MN |
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My beautiful Newport faucet arrived quickly and in perfect condition. The staff was courteous and helpful when I inquired about lead times. I'm extremely happy with my purchase, especially how much money I saved by ordering from Quality Bath! I could not have afforded if I had purchased locally. |
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| Reviewed on: 3/15/2011 By Andrew Klein
from NJ |
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Great! |
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I ordered some bathroom accesories and the staff was extremely helpful and courteous. The parts arrived exactly when they said they would. Great prices and no shipping.
Thanks Quality Bath |
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| Reviewed on: 3/14/2011 By William Mochel
from FL |
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Great experience |
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We ordered a new vanity for a complete bathroom remodel. Your customer relations staff advise of a slight backorder problem, but we received shipment early. Shipment was prompt, and vanity was just what we ordered. Great job Quality Bath. Great price, no charge for shipping and delivery was timely. We certainly will recommend you to our friends. |
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| Reviewed on: 3/8/2011 By Kate
from CA |
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A Fantastic Experience! |
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We were remodeling a house, ending up with 5 baths. Using an online vendor, I expected good pricing but litte else and was somewhat worried about everything arriving in good order. My experience with Quality Bath has been fantastic!! I worked with Mimi who was incredibly knowledgeable about the products and very detail-oriented, helping me keep the specifics of each bathroom clear and with no mix-ups or missing items. It was a genuine pleasure working with her and I recommend her to anyone who is in need of the products you sell. |
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| Reviewed on: 3/3/2011 By Gary S.
from NY |
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You Guys Are Awesome |
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The review title says it all. I couldn't not have been happier with the website, pricing and delivery, they were all great. THANK YOU, THANK YOU, you made my kitchen remodel a lot easier with your fast response! |
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| Reviewed on: 3/2/2011 By Linda Schmitz
from PA |
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Mimi, my representative, spent a great deal of time with my contrator and I.She made sure that we picked the perfect tub.She had great follow-up, was friendly,and didn't over sell.She was a pleasure to work with. I'll be sure to refer anyone who is looking to remodel. |
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| Reviewed on: 2/28/2011 By Chicken Bob
from NY |
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Fire Clay Farm Sink w/ Accessories |
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We received our fire clay kitchen sink within two days or ordering! The metal sink grid had a defective weld and we notified QB. A live person answers the phone and they are most helpful. They paid return shipping on the grid and sent us a new one within a few days.
QB will be the first place I look for kitchen and bath items. |
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| Reviewed on: 2/25/2011 By Leslie Merrick
from TX |
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Earlier this week I had an irreparably damaged kitchen faucet and I'm hosting a dinner party for 45 people tomorrow night. I mentioned my dilemma to a friend who said that she had just bought all of the fixtures for their new home at Quality Bath, and could not be more pleased with the product and service. She gave me the website and contact name (Mimi). I called and Mimi took my situation on as her personal project! She helped me pick out what I needed, rushed it to overnight shipping, followed up with phone calls...in short, the kind of customer service that will make me a customer for life. |
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| Reviewed on: 2/23/2011 By Penny Auer
from CT |
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Rohl Kitchen Faucet |
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Product was as advertised. Called to be sure when it would be shipped. Arrived exactly as promised and was way cheaper than any other online or brick and mortar local store. I highly recommend them. |
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| Reviewed on: 2/22/2011 By Natalie Herath
from PA |
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Amazing |
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Just purchased and installed the Sanicompact 48. What an amazing product. This was the answer to our basement bathrrom need. They answered all my questions and the toilet was here in 2 business days. Great product, fast shipping. Overall a wonderful experience! We will return for any other plumbing needs. Thank you! |
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| Reviewed on: 2/16/2011 By Jaye
from OH |
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Cute! |
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Perfect size sink for my tiny hallway bathroom. Quality is superb and the price is reasonable. This was the only company that had the color I wanted. The ordering and shipping process was smooth. I will definitely be back! |
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| Reviewed on: 2/4/2011 By JonathanGreschler
from CO |
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Shipping Problem Exceptional Service |
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Great pricing and very responsive. When the order did not arrive as expected (UPS lost it for a few days) this company worked with me, made calls to check the status and made sure I was happy with the resolution. I will use them again! |
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| Reviewed on: 2/3/2011 By Mike and Ginny Wilson
from CA |
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A Business That Stands Behind What It Sells |
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Over the last 2 years, QualityBath has provided us with everything needed for a complete remodel of our 2 bathrooms. This includes fixtures, toilets, mirrors, vanities, and accessories. We researched what we wanted before even looking at their extensive on-line inventory, and found that they were almost always able to get us exactly what we wanted. One would expect that with the amount of items we purchased, occasionally there would be a minor quality control problem - particularly when making these purchases sight unseen on the internet. Further, because most items were special order requests from us, one would expect most distributors are there at point of sale, but then little else. NOT SO with QualityBath! Sara and Janet were with us every step of the way, and when small problems did occur, they did whatever was needed to resolve the problem to our satisfaction. Look no further than QualityBath, they are an amazing company! |
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| Reviewed on: 2/2/2011 By Mike C.
from NY |
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Great experience |
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Quality Bath is the most customer-friendly and competitively-priced dealer hands down. I purchased thousands of dollars worth of fixtures for my new home construction, and I probably saved thousands along the way through QB. Their service is top-notch many thanks to Mimi. Mimi is the best in the biz and she always goes the extra mile, offering a white-glove experience all the way from initial inquiry to purchase to delivery. The best. |
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| Reviewed on: 2/2/2011 By Anna
from MS |
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couldn't be happier |
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Couldn't get to the computer fast enough to write a glowing review! Everything about my purchase was top notchimmediate communication about shipping and tracking PLUS I ordered our new Rohl sink Monday morning and I received it todayWednesday, in perfect condition! Wish everything in life could go this smoothly! I definitely recommend Quality Bath. Thanks for such great service ( a rare thing, these days...) :)! |
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| Reviewed on: 2/2/2011 By M. Bourque
from FL |
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Maax Living 6636 Whirlpool System Bathtub |
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First of all, Quality Bath is a great company to do business with: great products, great prices and great customer service.
We ordered the Maax Living 6636 whirlpool system bathtub. I was a bit doubtful. Ordering a bathtub over the internet? Great decision! It arrived in perfect condition.
As for the bathtub: I LOVE IT! Talk about relaxing! Easy to use and so confortable. I highly recommend it.
Mrs. M. Bourque
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| Reviewed on: 2/1/2011 By terry staggs
from MI |
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sanipack -011 |
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ordered sanipack 011 ,best price on the internet,excellent customer service and fast delivery.very pleased with entire transaction. |
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| Reviewed on: 1/31/2011 By susan singer
from CA |
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Maax jazz airbath tub |
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I was doing my homework on air bath tubs NoOne had it at their showroom so I decided to go online and check it out. I saw that Quality bath was selling this tub. When I called the sales gal told me it was a good product and that I should consider it.
I felt it well priced and was told by others that it was made well It shipped from canada to New Jersey to my door in san juan capistrano Ca I was amazed Its fabulous Ive had the tub for about 4 mos and I really like it The bubbles are wonderful the tub comfortable and I would definitely reccomend it. We called Canada to ask about installation and the folks in canada were very helpful Its a great choice. |
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| Reviewed on: 1/27/2011 By Linda
from MN |
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Sink order |
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My new sink arrive in an unbelievable 2 days.
It was packed so well and arrived without a scratch.
So happy, I'm back looking for a faucet. |
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| Reviewed on: 1/25/2011 By Marty
from FL |
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Customer Svc |
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Thanks so much for your helpful staff. Robern medicine cabinets arrived quickly, we were advised that they were coming and followup was available. |
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| Reviewed on: 1/20/2011 By Kevin
from PA |
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Wonderful experience - buying again today! |
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QualityBath just delivered our new, expensive KWC faucet - - they beat a competitor's price, getting me the lowest price anywhere, and shipped it to me quickly. They even emailed me to let me know it hadn't left the manufacturer b/c of a snowstorm, and when I would receive it sure enough, it came on the day they said it would. I wouldn't hesitate to buy from them, and as a matter of fact, I'm ordering a second faucet from them today. |
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| Reviewed on: 1/11/2011 By mike miami
from |
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jacuzzi bath delivery |
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My Jacuzzi tub was delivered on time and quality bath got the best around the net and the retailers. thank you |
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| Reviewed on: 1/3/2011 By Raymond I
from MD |
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Saniflo Sanibest |
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I have owned this combo unit (Saniflo Sanibest - Sanibest Toilet) for over 2 years and still love it. I transformed my large walk-in basement closet into a great bathroom complete with tub, sink and toilet. The pump works great, it can empty the bath tub in about 12 pump cycles. The plumbing was easy to hook up and the instructions are helpful. The spare bathroom looks better then the original bathroom our house has. We used to be a one bathroom house and often stood in line to use it, not any more thanks to Quality bath and Sanibest. I saw one of the home improvement TV shows install this unit that sold me on it. Quality bath has the best price and shipping was pretty fast. Quality Bath is a 5 Star company for sure. Thanks again. |
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| Reviewed on: 12/27/2010 By Larry P.
from OH |
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Shower Door |
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I ordered a Dreamline shower door online a few days before Christmas and to my surprise, it was delivered the following Monday. QualityBath's price was better than competition and included free shipping unlike others. Dreamline is a quality product with taller and thicker glass door, and I'm very happy with my purchase. |
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| Reviewed on: 12/23/2010 By kathy henry
from PA |
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Roh lProducts |
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Originally it was the lower cost that impressed me. But after the order placement it was the excellent customer service. I called in a change that was immediately accommodated. Plus I was told about a longer leadtime. Surprisingly, I received my order (sink & faucet) much quicker than expected. |
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| Reviewed on: 12/23/2010 By Ken Esser
from MI |
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customer service |
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From the initial contact with Quality Bath to the receiving or the product, the company's people and services were helpful, friendly and quick. They score a prefect ten and a grateful thank you. |
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| Reviewed on: 12/17/2010 By Lisa K
from NJ |
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Great product, timely delivery |
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After looking for almost a year at a lot of suppliers, we bought the Rohl faucet we wanted from Quality Bath at a great price, saved over $400. We had not ordered from Quality Bath before and were understandably concerned in ordering a pricey item online. However, we were updated well in regards to our order, our faucet was delivered in about one week. Our faucet is gorgeous, polished nickel, was packed very well, and in perfect condition. We haven't installed it yet. We would definitely order again from Quality Bath. |
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| Reviewed on: 12/17/2010 By David Haight
from MA |
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Orde delivery |
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Great pricing! Unbelievable delivery! Ordered Wednesday AM, got home Thurday after work and it was sitting outside my door. I turned to the contractor performing work at the house and said, ordered yesterday hear today. Amazing! Going to order another item when I get done hear. |
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| Reviewed on: 12/16/2010 By michelle newcomb
from MA |
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I just want to thank you for a great customer experience from beginning to end! I paid a great price for a great bathroom vanity, ordering was easy, delivery was quick and it came in perfect condition. We can't wait to install it! I have recommended you to my sister who is also renovating a bathroom. |
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| Reviewed on: 12/13/2010 By Dan
from IL |
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I had my doubts |
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WOW! I search the web for the items I needed, a Blanco sink, Hansgrohe faucet and two sink strainers. Quality Bath had the lowest price by far and the items I needed. The savings was so dramatic I had my doubts about ordering from them so I called them to assure myself they were for real. I spoke with Alan expressing my availability concerns due to a tight schedule for my kitchen remodel. Alan said he would verify with the manufacturers and get back to me, he did in less than 30 minutes confirming everything was available and would ship within a few days so I ordered the products.
To my disbelief before the day was over Blanco confirmed shipment. Three separate shipments from three different companies have been received without a glitch.
I haven't written a review before however I felt compelled to do so due to the great customer service and performance of Allan and his company.
Thank you Quality Bath!!! |
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| Reviewed on: 12/9/2010 By raymond makwinski
from FL |
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Had a problem with my toilet bowl. It is being up graded and replaced to my satisfaction. |
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| Reviewed on: 12/9/2010 By Andy Cobb
from OR |
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After spending some time on the internet I found that Quality Bath had the best price by about $50 on the Sagehill vanity we wanted. The price included shipping. The tracking thru FedEx was perfectly acurate and the vanity showed up exactly when we were told it would and was well packeged and in perfect shape. We will be buying another vanity from Quality Bath in a few months for our other bathroom. |
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| Reviewed on: 12/1/2010 By mary o
from OK |
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Received 2 beautiful glass sinks in perfect condition. Great price,great service,fast shipping.
Will definitely be a return customer.
Thank You |
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| Reviewed on: 11/30/2010 By Dawn
from NY |
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Waterstone Pot Filler was perfect and on time! |
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I reserached the Internet and got prices from several plumbing supply companies. Quality Bath had the best price and they didn't charge me until the potfiller shipped. I got it exactly when they said it would come and it is perfect! Dawn |
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| Reviewed on: 11/11/2010 By John Pinkerton
from CA |
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Amazing customer service |
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I don't often write customer reviews/testimonials - but the exceptional customer service I received from Quality Bath leads me to write in.
Sara was the associate who helped me. Her professionalism and speed of service were some of the best I have ever experienced. We had a couple of issues with one manufacturer's and lead times - she did her absolute best to cure the situation - and did so in a creative way. I placed 4 orders over a period of time - Sara handled them all exceptionally well.
Sara always made me feel a valued customer, would quickly remember me and my order(s) and even recognize my voice after a while. This is rare today.
I would have no hesitation receommending Quality Bath to anyone wanting well priced bathroom products with excellent customer service |
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| Reviewed on: 11/8/2010 By m s
from NJ |
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Awesome Product Knowledge |
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reps helped me find exactly what i needed. highly recommended!!! |
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| Reviewed on: 11/5/2010 By Sherri Carlson
from MA |
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Excellent customer service |
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I am extremely pleased with the customer service at QualityBath.com. I ordered a Toto toilet and perfectionist that I am there were two very small brown spots in the glaze of the white toilet bowl that probably would have driven me crazy (plus I didn't want guests to think I didn't clean the bowl!!!) I told Janet I hadn't decided whether or not to exchange, but wanted to call within the 24 hour limit for exchanging defective products. She encouraged me to exchange, in order to be 100% satisfied. UPS came right to my door to get the defective bowl. The next bowl came very quickly but unfortunately the color was whiter/brighter than the tank and I felt it was not a good match. Again, Janet was super about the situation and a replacement was sent out immediately. Within two days I had my new, matching, defect-free toilet bowl (third time a charm). No hassle exchangesI am thrilled. |
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| Reviewed on: 11/2/2010 By michael L.
from FL |
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Great Price/Product |
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I am quite happy with the price and product and delivery time. I am making my second order now. |
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| Reviewed on: 10/31/2010 By Ed
from MN |
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Blanco Bar Sink |
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The sinke arrived realatively quickly. Quality Bath sent out a notice on estimated ship date which they ended up beating. Product was packaged nicely. We'll have installed hopefully by th end of November.
Overall very satisfied with their service and pricing to date.
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| Reviewed on: 10/27/2010 By Fortuño
from FL |
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Excellent service |
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I ordered two sinks and pedestals from QualityBath. The pricing was competitive and the purchasing process was smooth. I received updates about the status of the order and the shipment. The items were very well packaged and arrived on my doorstep in perfect condition. I will definitely return to QualityBath for future purchases. |
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| Reviewed on: 10/24/2010 By Theresa
from AZ |
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Ginger Circe Towel Bar |
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Thank you for your swift service. My order came inside a week. The bar is beautiful-excellant quality and it was the best price I found on the internet.
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| Reviewed on: 10/18/2010 By TKL
from MN |
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Fast delivery |
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I ordered a Whithaus farmhouse sink from QualityBath.com on October 11th, and it was on my doorstep on October 14th. It was very well-packed (box within a box, and spray foam between the two), and the sink arrived in perfect condition! It seems, too, that there are usually 5% off sales over the weekends, so order then! I had ordered right at the cut-off time (9 a.m. Monday), and had a problem with the payment page showing the sale price, and then the actual submitted invoice showing the regular price. I called QualityBath.com and they immediately changed my invoice to the sale price. Great service and delivery...I would definitely order from QualityBath.com again! |
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| Reviewed on: 10/13/2010 By Steve McMeekin
from CO |
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Best customer service EVER! |
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I've ordered twice now from Quality Bath. They went out of their way to verify some sink drain dimensions with the manufacturer before I ordered, and they also quickly replaced a defective cabinet pull for me, without requiring me to send the bad one back. Their shipping is extremely fast, and the customer's satisfaction is their goal. I will order MORE from them in the future! |
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| Reviewed on: 10/7/2010 By kathy smith
from TX |
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excellent service |
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Thanks so much for promt delivery. The ordering process was easy and the item was as pictured and arrived very quickly. |
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| Reviewed on: 9/27/2010 By Bruce Stephens
from NY |
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satin nickel plated brass shower hose |
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Got a great buy on this 6' long item from Jaclo. Morty was a pleasure to deal with and I was kept well apprised of the whereabouts of my purchase all along the way (which arrived only a couple of days after ordering) I'll be back! |
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| Reviewed on: 9/22/2010 By MIKE Feldman
from IL |
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KITCHEN SINK |
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I called to see if kitchen sink was available. I got a call back in a hour, I ordered it, it shipped that same day and I received it in 3 days. Customer service was great, delivery was great and the Blanco sink arrived in one piece without damaged. I would give a 5 star rating |
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| Reviewed on: 9/13/2010 By John
from NC |
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Another happy purchase |
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Ordered a Jado faucet for a hall bath remodel, and recieved it within the time needed. Customer Service was helpful in providing the date of delivery prior to the order. This is the second order with Quality, but not the last. |
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| Reviewed on: 9/7/2010 By Susan singer
from CA |
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My purchase |
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I recently purchased a lovely resin tub from quality bath Its a bubble tub and costly I did my homework to find out about it as Quality Bath is in New Jersey 5000 mi away.I spoke to Sara and asked her about the comapny Maax She told me it was a very nice product and good quality so I purchased it sight unseen Its beautiful and we are thrilled I found sara to be very helpful knowledgeable The tub came from Canada to NJ and on to Ca exactly as they said in perfect condition They are quick to answer emails and they have a fabulas website with very high end products I would definitely Purchase from them again S Singer |
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| Reviewed on: 9/3/2010 By Joel Starkman
from AZ |
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really great experiance |
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I shopped all over to find the high quality finish products I wanted for my remodel Not one local store offered the service connivence and pricing that Quality bath has I was hesitant to order over the internet Mordy was great to work with I had the wrong size faucets delivered Mordy assured me that there was no problem A call tag was issued and it was picked up the next day I got the right size over night On top of great service and amazing pricing ! free shipping is the icing on the cake I will be calling for more stuff soon !! I love that they pick the phones up right away and really understand your needs and their products Thank you !! |
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| Reviewed on: 8/31/2010 By Valerie W.
from OH |
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Horus Montmartre Kitchen Mixer |
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J'adore my new faucet! The Horus Montmartre Kitchen faucet is impeccable, timeless and absolutely divine in my new kitchen. Thank you to Quality Bath and Eurostyle Inc. for bringing such high end quality items to the US. Horus, you are flawless. I couldn't be happier! Merci beaucoup... |
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| Reviewed on: 8/27/2010 By waoncw
from DE |
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Super Fast Shipping!! |
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Our experience has been great with Quality Bath thus far. Our order (Saniflo Saniflush System) not only was FREE to ship, but it came the very next day! Everything was packaged well and so far we are pleased with our purchase (although we are still under construction so we have not seen the final result quite yet) And what's more, we really shopped around and Quality Bath was by far the least expensive site we found!! |
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| Reviewed on: 8/19/2010 By Barry Rosenberg
from NY |
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Ronbow Vanity and Wall Cabinet |
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I couldn't be more pleased with the customer service, pricing and delivery of the items purchased. I would use them again or recommend them to friends without hesitation. Thanks. |
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| Reviewed on: 8/15/2010 By Jerry Neuman
from CA |
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Rohl R7913STN Kitchen Faucet |
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The faucet was clearly shipped the day after I ordered it, came in good order, and at a substantial discount against any other source I could find. We couldn't be happier with the faucet or with QualityBath for their prompt service. Five star service in our book. |
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| Reviewed on: 8/12/2010 By Derek Foster
from CA |
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Bates P1113V Sink |
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Ordered it on Tuesday. I'll be damned if it didn't get delivered 2 days later, shipped by ground! There was ample emails from Quality Bath to know my order was being promptly executed and shipped. |
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| Reviewed on: 8/12/2010 By Michele
from NY |
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Wonderful service! |
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I had a wonderful experience with QB. Great prices and super fast shipping! Thanks! |
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| Reviewed on: 8/8/2010 By Bill
from FL |
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Happy Customer From Tampa |
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My whirlpool tub was made to my specifications at a very good price. The tub was expertly packed and delivered in perfect condition, on schedule. |
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| Reviewed on: 8/3/2010 By Cindy
from MA |
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Awesome experience! |
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After laboriously choosing my tub/shower fixtures one night, I called QualityBath. the next day to check on expected ship dates. Alas, my choices were all out of stock! I would have to choose something else. This turned out to be a challenge, but Naomi (who, btw, picked up right away no phone menu to sit through!) patiently suggested one item number after another to check, and would have me hang up periodically while she let herself sit on hold with various companies to see what THEIR ship dates would be. She always got right back to me. For two hours, we did this, until I finally found something I loved and that was in stock. And then Naomi got me an additional discount that I hadn't even expected the shower/bath equipment ended up costing less than my sink fixtures (which I also had ordered very successfully and inexpensively through QualityBath.com). The order arrived yesterday so fast! and I LOVE it! This experience (and Naomi's patience and persistence) even earned a Facebook update from me. I LOVE QualityBath.com! |
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| Reviewed on: 8/2/2010 By Liz
from TX |
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Oceana vessel sinks |
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The sinks were shipped out next day, they were packaged great and arrived
ahead of schedule. Just beautiful!! Wish everyone was this prompt! |
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| Reviewed on: 8/2/2010 By SIMON COWIE
from CA |
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GREAT SERVICE |
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GREAT PRICE...ORDER DELIVERED PROMPTLY.
I HAD A PROBLEM WITH ONE ITEM WHICH WAS NOT AS DESCRIBED BY THE MANUFACTURER. QUALITY BATH PROMPTLY ACCEPTED THE RETURN FOR A FULL REFUND. |
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| Reviewed on: 7/22/2010 By J. Burridge
from International |
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We ordered a Robern Fairhaven medicine cabinet from Quality Bath in the middle of June with an anticipated 3-4 weeks delivery time. We live in Canada so had it shipped to a border receiving agent. It arrived there July 13. We now have it home and installed. It is beautiful and half the price had we ordered it from an Canadian company. Thank you Quality Bath! |
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| Reviewed on: 7/20/2010 By Barbara
from CA |
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OMG |
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I have been researching online for a farm sink for over a year and decided to purchase from Quality Bath because of the price and customer testimonials. I ordered just this last Sunday to take advantage of the 5% discount and was totally shocked when I got a phone call today (Tuesday) telling me they would be delivering my sink in an hour. I was thinking that it would at least take a week. It arrived in a box without a scratch. I'm so pleased. Now I can begin my kitchen remodel. |
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| Reviewed on: 7/8/2010 By Sandra
from GA |
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Great service! |
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After reading some of the reviews of this seller concerning order delays, I was a bit hesitant to order the glass vessel sink that I wanted for fear that it might take several weeks to get it, but their price was the best of all that I researched, so I ordered the sink on the 4th of July by credit card as they were closed, and then followed up with a 'phone call on Tuesday and was told that it was on the wayand got it today, July the 8th!
The outside box was a bit damaged but the inside box was still intact. I knew it took a hard knock somewhere along the line tho because after I opened the inside box and removed the protective styrofoam cover on top of the sink I discovered that it had pushed through the end wall of the styrofoam and was lodged up against the end wall of the boxthe same end that was damaged on the outside boxwhew..I breathed a sigh of relief when I saw that the sink was in perfect condition.
It's beautiful and I look forward to when it is finally installed. Better than the photo.
Thank you QualityBath! |
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| Reviewed on: 7/1/2010 By susan
from CA |
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Customer Service |
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I was just helped by the nicest, and most professional service person, her name is NAOMI. She helped me navagate through the web site, called me back with information, and really gave me 100% service!
Thanks Naomi! |
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| Reviewed on: 6/30/2010 By Francene Burtner
from PA |
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farmhosue sink |
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This sink is perfect! You have the best price I could find. The shipping was so fast. I love you guys!
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| Reviewed on: 6/29/2010 By Christine Yarusi
from NJ |
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I highly recommend Quality Bath |
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I ordered a Venetian mirror and was happily surprised when it arrived in only 4 days. I was also impressed with the way it was boxed and packaged for shipping. It arrived in perfect condition. Best of all, the price was considerably lower than all the other sites I found offering the same mirror! |
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| Reviewed on: 6/22/2010 By Gregory mcintosh
from CA |
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Bathroom Plumbing Supplies |
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Mimi, ext 112, provided consistently superb support in answering my questions about the types of plumbing items required for my project and offering alternative suggestions for items not currently available. I was very pleased with the responsive ordering and delivery of the parts I selected. |
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| Reviewed on: 6/17/2010 By Pam L
from CO |
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GREAT Service |
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I highly recommend Quality Bath! I did a bath remodel and Mimi was great helping me place my order – at a great price. Also – I had a part missing in an item shipped from Grohe. I sent her an email on the weekend and Monday morning she called me with Grohe on the line. I am now looking to place another order with Quality. |
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| Reviewed on: 6/15/2010 By Brian
from WV |
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Accomodating, Quick, Quality |
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Customer service accommodated my request for a price match (plus 10% of the difference) without grumbling. They called the manufacturer to address a question that I had about the product and immediately informed me of the answer. The product was shipped within 24 hours (direct from the manufacturer) and arrived quickly. The quality of the product is excellent and it was exactly as described. Though there were no instructions for installation, that was not an issue for me personally. |
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| Reviewed on: 6/13/2010 By Allen and Susan Starkan
from CT |
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Exceeded all expectations |
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The service provided by Quality bath was outstanding. They made sure what we recieved was perfect and recieving the shipment was "piece of cake"
We will use them again.
Allen and Susan |
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| Reviewed on: 6/10/2010 By Lynette Garaventa
from CA |
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Cabinet Hardware |
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I purchased cabinet hardware from two different vendors for two bathrooms. Quality Bath had the best prices and I received both products very quickly. I have ordered from Quality Bath in the past and had to deal with their customer service personnel due to mix-matched finishes on bath accessories. The customer service rep was extremely helpful. She dealt with the manufacturer and I was able to get the correct finish on my bath accessories at no extra charge to me. Great prices and service. I will definitely order from them again. |
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| Reviewed on: 6/10/2010 By Anne
from OH |
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Moen Woodmere Kitchen Faucet |
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Very nice customer service! Product shipped next day! Prices were great! Would recommend! |
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| Reviewed on: 6/8/2010 By Jean Freeman
from VA |
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Fantastic |
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The service and quality are great. I would recommend Quality Bath and have used them on several occasions for large orders. Also, ask for Mimi . . . she's the best! |
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| Reviewed on: 5/27/2010 By Steve
from VA |
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Whitehaus bridge kitchen faucet. |
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The product arrived, with free shipping, unbelievably fast! The faucet assembly was very well packed, double boxed, and in perfect condition. We highly recommend this company. |
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| Reviewed on: 5/13/2010 By Helen Brocard
from WA |
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Buying from Quality Bath |
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Mimi the sales representative at Quality Bath was
excellent in every way. She was extremely help full
and one of the reasons I ordered from Quality Bath.
She was knowable,cheerful in answering my questions.
The Neptune tub has not had a tril run, but I am certain
if there are any problems, I'll get the same courtesy.
Thank you and your prices were great.
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| Reviewed on: 5/9/2010 By s.cook
from CA |
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Outstanding on every level |
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We bought a Fairmont Designs bath vanity and mirror from Quality Bath.
The customer service was on the mark. They called us with regular updates as to when it would be built and shipped. They worked with the Fairmont Designs company to re-route the shipping timeline to meet our remodel timeline and never failed to support the process with care and concern. A big shout to Quality Bath... and the Fairmont Designs bath vanity and mirror...superior quality, outstanding craftsmanship and even more beautiful than depicted in the online photos. Once in a while everything is even is better than you imagined...this was one of those times. |
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| Reviewed on: 5/4/2010 By KZ
from DC |
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I do not know what this is. |
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I recommend Quality Bath to everyone. My representative, Mordy, and all of his staff were professional 100% of the time. They supplied almost everything I needed for my (upscale)bathroom with great prices, product knowledge, and necessary time consulting on the phone. It was a pleasure to work with Quality Bath. |
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| Reviewed on: 5/2/2010 By
from |
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Seven years of renovations brings many online shopping experiences. Quality Bath is head and shoulders above any other bathroom/kitchen supplier we have used. Thank you. |
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| Reviewed on: 4/29/2010 By Jessica
from MN |
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Excellent service, excellent products |
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We decided to take the plunge and purchase all of our fixtures for our kitchen/bath remodel online. We chose QualityBath because of fantastic pricing, the extensive range of brands available, and great customer reviews. It has turned out to be a very positive experience! Three out of four of our products arrived in perfect condition and on time, while the fourth, a faucet shipped from Italy, arrived damaged. I called Janet at QualityBath, who immediately put a call in to the US distributor of the Italian brand. The distributor took it from there and arranged for us to have a new faucet sent from Italy ASAP, after requesting and looking at some photos of the damaged faucet and packaging. (The underlying cause of the damage to the faucet was due to poor packaging by the Italian manufacturer, not anything that QualityBath could have caused or prevented.) QualityBath and its affiliated distributors have given us great customer service. Thanks, QualityBath! |
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| Reviewed on: 4/28/2010 By Caryn
from MA |
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Vanity |
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I had a very good experience ordering my Vanity through Quality Bath. And I saved over $300 by ordering through them verses the local vanity store. The only negative reviews from others was the lack of communication. So I took it upon myself to actually call the 800# at Quality Bath and they were very plesent and very helpful. The customer service rep explained how my order is shipped from the vendor to them and then they would ship out to me. She double checked it wasn't back ordered and then she gave me a general timeline. She did say the delivery company would contact me (they didn't) but I happen to be home when they delivered and my particular driver was very friendly and helpful. Overall it was a great experience. It was much faster than I expected and a much better price that shopping at the local stores. |
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| Reviewed on: 4/22/2010 By Saul
from NJ |
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Cusotmer Service |
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I had issue with a faucet i purchased 3 weeks ago. Janet was very helpful and had the replacement parts in my mailbox the next day. Thank you for this high level of service and i look forward to coming back to your site once agian. |
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| Reviewed on: 4/21/2010 By Valerie Klapperich
from IL |
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Ronbow Wall Cabinet VG1006 |
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I would buy from your company again. The product was exactly as described. The communication regarding shipping and lead times was perfect. I recieved my order on the exact date I was told. Thank you for the wonderful customer service and a great product! |
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| Reviewed on: 4/20/2010 By Tonia S
from CA |
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Fabulous Service |
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I just received the Ginger grab bar. It arrived extremely well packaged not a scratch on it, and in less than 4 business days. Your company is wonderful. I highly recommend you. Thank you for such prompt service. |
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| Reviewed on: 4/20/2010 By Jennie
from International |
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Positive Experience |
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I would like to highly recommend Quality Bath. They have a great product range, great prices and more important they have terrific customer service. They're there to help before, during and after sales. I will use them exclusively for all of my build/redesign work.
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| Reviewed on: 4/20/2010 By Michelle
from CT |
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Superior Customer Experience |
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I would like to compliment Quality Bath on their outstanding service. We are in the middle of a kitchen remodel and had ordered a sink from the local plumbing store. Unfortunately it was on back order until May. I contacted Quality Bath yesterday, 4/19 at 10:00 in the morning. I was assisted by a very courteous representative who processed my order & promised I would have my sink in 1 to 2 days. My husband and I were pleasantly surprised to receive our sink today!!! Not only did Quality Bath exceed our expectations, we also saved money too!
Thank you Quality Bath! It's nice to work with a company who values its customers! |
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| Reviewed on: 4/19/2010 By sylvia tarasoff
from CT |
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quality and service |
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i am very impressed with the service, personal attention, and speedy delivery of the products. both the sales and customer service depts were accurate, prompt and trustworthy. this is my second satisfied shopping experience with them and will continue to use them. special thanks to miri and janet. |
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| Reviewed on: 4/19/2010 By Geoff J.
from CA |
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Great Service Great Company |
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Im very impressed with the way our order was handled. Our shower broke on Friday and we ordered the parts on Sunday. The price was way below what we were seeing at local home improvement stores. We needed the shower fixed by the weekend and the parts arrived Friday as we expected. Customer service was very friendly and answered all our questions. Ill be sure to buy from here again. |
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| Reviewed on: 4/14/2010 By John
from WA |
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All is good ! |
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I ordered the sinks from this site .I was a little worried due to a recent sink purchase from MR Direct ,another sink online retailer who burned me when they lied about their product and I recieved 2 factory reject sinks which they sell as new and know about it ......My experience w/ qualitybath was for the most part honest and the products I recieved were excellent and price was great .I would not hesitate to order from this company .The only thing I found was a waiting period as they do not stock the items and gernerally ship from their suppliers but if your looking for a good product and savings it can be worth the wait
Stay away from companies such as MR Direct , they sell sinks cheap because they have serious flaws .2 thumbs up for Quality Bath |
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| Reviewed on: 4/13/2010 By Rhonda
from MD |
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Like a neighborhood store |
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It's a pleasure to report on the positive experience that I've been with Quality Bath. They have been extremely responsive in helping me resolve certain issues with a delivery. While the issues were not their fault, they took full responsibility and are working with me to get them resolved. I feel like I'm working with a local salesperson who knows my name, rather than a stranger on the Internet. With future needs, I will be very happy to order from them again. |
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| Reviewed on: 4/4/2010 By LH
from FL |
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wonderful experience |
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I ordered two bathroom mirrors for our renovation. I shopped all over town and on-line. I came to Quality Bath and found the most perfect mirrors. The ordering process, price matching, free shipping, and easy tracking all made shopping wonderful. My mirrors arrived as stated in perfect condition. Thank you Quality Bath. Just a wonderful experience. |
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| Reviewed on: 3/25/2010 By Jeannie Wendler
from OR |
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very pleased |
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We are doing a kitchen remodel and we found the stainless steel farm sink on the internet. Quality Bath was the cheapest and delivered it in a timely mater. We recieved it in a crate in excellent condition. I absolutley love the sink and will order from Quality Bath again. |
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| Reviewed on: 3/25/2010 By Karen Colson
from UT |
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Customer Service |
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I want to compliment Quality Bath on their superior customer service. I had purchased two Rohl Fireclay sinks, and one revealed manufacturer defects after about a year of use. Quality Bath, in conjunction with Rohl, quickly, and without question, sent me a replacement sink. Thank you for backing your products and supporting your customers!
Karen |
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| Reviewed on: 3/24/2010 By mike wilson
from NY |
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great and prompt service |
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I have to say quality bath definitely lives up to their name. I ordered a blanco sink and accessories on Monday and received it on wednesday afternoon. They were very accomodating and pleasnat over the phone. I would absolutely shop here again . Thanks and keep up the good service |
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| Reviewed on: 3/17/2010 By Ron Land
from TX |
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Whitehaus WHQ330 Apron Farm Sink |
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I ordered a sink last week from Quality Bath. Given the price of the sink, I was reluctant to purchase such an item over the web. I received the sink a week later. I paid roughly half of what the sink would have cost me in a store like HomeDepot or Lowes (even though I like those stores). I received the sink today and I am VERY happy with it. The shipping was free and because I live out of state, I didn't have to pay sales tax. That's hard to beat! I will order from Quality Bath again FOR SURE! Thank you for making this a positive experience! |
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| Reviewed on: 3/17/2010 By Eric
from AR |
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Problems Resolved |
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My original order was damaged during shipping and never made it to the destination. By the time I found out and contacted Quality Bath, time was running out to meet instalation deadlines. The customer service representative took action and found a way to get my purchase to me just in time for installation without changing any schedules. Thank You!! |
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| Reviewed on: 3/15/2010 By Sheila H.
from NY |
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I changed my mind for the faucet in a kitchen renovation at the last minute and needed to purchase my second choice immediately. It was a Dornbracht and I was told by a few places that it would take 6-8 weeks.
Beth, at Quality Bath, found one, arranged for it to be delivered in a couple of days, and I had it in time for the plumber's schedule.
Thank you, Beth, for working so diligently to fulfill my request.
And there was no sales or shipping charges! |
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| Reviewed on: 3/8/2010 By Kathleen P.
from NY |
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GREAT CUSTOMER SERVICE |
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I searched for many weeks for the perfect whirlpool tub and found nothing that met my criteria. I came across your web site and called the 800 # where Naomi helped me. She was patient, polite and very knowledgeable about the tubs. Thank you. I highly recommend Quality Bath and Naomi!!! |
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| Reviewed on: 3/8/2010 By Janet
from CA |
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Very happy with Service, Price, and delievery time. |
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Unlike some vendors who say they have things in stock and then you find out months later they really don't have an accurate way to track things. We have consistently found quality bath to give us accurate information on our order, great prices, and quick delivery. In this case we placed our order with quality bath and they promise two week delivery and we got it in one week. And when you combine this with the fact they were the cheapest price on the internet, you can easily see why we are happy. |
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| Reviewed on: 3/6/2010 By Linda
from PA |
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SaniFlo SaniPlus toilet |
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What a quick delivery - 1 1/2 days!!
The price was fantastic with free delivery and no sales tax.Can't beat free in this downturn economy.
Thanks for the perks.
I'll keep you in mind again when looking for other items in the near future. |
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| Reviewed on: 3/4/2010 By Mike and Ginny Wilson
from CA |
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Service Beyond Compare |
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Ever been told that purchasing high-end items over the internet is a risky business, or been told by your local retailer that parts are unavailable? We've just spent the better part of last year working with QualityBath's, Sara Kugler completely outfitting two bathrooms and are amazed by the level of service she's given us. After searching locally for what we wanted, followed by an exhaustive search of the internet, Sara was able to provide us with everything on our list - in many cases, working directly with the manufacturer on items not found on QualityBath's website. This included solid wood vanities, lifetime brass fixtures, sinks, toilets, etc. Sara patiently answered all of our far too many questions and addressed all our concerns related to the quality of items purchased sight unseen over the internet - in several instances, replacing an item that arrived that in our opinion wasn't absolutely perfect. Wanting to make a decorative change in the plating on some handles for items she'd purchased four months earlier for us, she was even able to order the replacement parts! No retailer we've worked with locally has ever extended their service this far. In fact, we've always been told that besides the unseen risks of internet buying, the mark-up in price offsets any savings gained by free shipping and handling and no out-of-state tax. We found this to be quite the opposite, finding that in addition to Sara's incredible service, we saved on average about 30% over the cost of the exact same items priced locally.
If all of QualityBath's sales reps are as knowledgeable and service oriented as Sara, we can't understand why anyone would waste their time and money purchasing elsewhere.
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| Reviewed on: 3/3/2010 By Bob & Barb
from OR |
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Great Experience |
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We purchased a Lea spa tub for our master bath remodel in the fall of 2009. Marty helped us so much! The price he gave us beat anything we found anywhere else locally or on-line by nearly 50%. Our tub arrived on time, our order was error-free, and we will definitely purchase from Quality Bath again. Thank you Marty! |
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| Reviewed on: 3/2/2010 By John
from CA |
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Qualtiy Service with Good Prices |
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We originally chose Quality bath for their lowest prices, but are coming back to them because of our great service experience. They are very easy to reach, they provide accurate status on your order, and when we had an issue they were work with us to resolve it in a very reasonable fashion.
And while sometimes, I can find something cheaper from another supplier, when I look at their internet customer services reviews, it becomes obvious I should just call up quality bath and ask for a price match instead of going somewhere else.
So I ask with any major project like a bathroom renovation where it is almost inevitable you will have issues, it is great to work with a supplier who will work with you to resolve them.
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| Reviewed on: 3/1/2010 By Ken Lohr
from OH |
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Blanco Sink |
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Among other items, we ordered a Blanco under mount sink (Biscuit). The sink had a crack on top from the bowl divider to the back side of the sink. We returned it per Janet's instructions and have since received a replacement one in a timely manner.
Janet was very helpful in resolving the problem. I am pleased with the service of Quality Bath. |
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| Reviewed on: 2/22/2010 By Patty R.
from NY |
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The best customer service! |
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I have been working with Mimi for over 6 months now and she really is a life saver! She has helped us with the remodeling of all of our bathrooms! I recommend her to everyone that I know that is remodeling their house. I am just so impressed with her promptness in getting back to me, the way that she cares about what is happening with our project and the way that she recommends things for the project. Thank you so much, Mimi! We couldn't have done this without you! |
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| Reviewed on: 2/10/2010 By lisa
from RI |
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fast shipping |
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I can't belive how quickly my item arrived.It was packaged well and exactly what I wanted. I had ordered a another sink from my local plumbing supply company. It took forever to arrive and it was the wrong one. In fairiness to the company they are taking care of returning it but is still a hassle. I will order from you again Thanks so much Lisa B. from RI |
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| Reviewed on: 2/10/2010 By Lynda Roady
from OK |
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I looked at several sites but decided to go with Quality Bath because they had all of the products I wanted. I purchased out bathtubs, sinks and faucets for our new home and was a little nervous with the amount of money we were spending, but Adena did a great job on guiding me through the process. She knew what I needed for the plumbers to "rough" things in. Those were received within two days. We couldn't believe it...two days. My husband and I have been impressed with the service. We have been careful and examined the shipments coming in just as we were instructed. It's been a great experience. Thanks Quality Bath. |
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| Reviewed on: 2/9/2010 By Sandi
from |
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QualityBath |
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This is the very BEST site I've even had the pleasure to shop at. They go out of their way to ensure you receive what you need, when you need it. I put the site name in my Favorites because I will certainly shop on this site again! |
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| Reviewed on: 2/4/2010 By Emma Thomas
from FL |
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Sink |
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I recieved the wrong sink with the cabinet purchased. I called Quality Bath who acknowledged the error and immediately sent the correct sink. It was installed yesterday and my cabinet looks beautiful in my newly renovated bath. I found customer service to be very pleasant and accommodating. I would use them again and recommend them to my friends. |
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| Reviewed on: 2/3/2010 By Normand Bourque
from FL |
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Outstanding experience on large and small |
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As I was rebuilding my master bathroom, I was attracted to Quality Bath exceptional selection and pricing. However, I long hesitated to place the order, as a full size whirlpool bathtub was involved as well as expensive Grohe and Hansgrohe plumbing supplies. After checking and rechecking references( actually phoning the bathtub manufacturer), I placed my order on Jan. 18th, 2010. Only one of the order was in stock I was quoted 2 weeks lead time on the other plumbing supplies and 2-3 weeks on the bathtub.
Here we are Feb. 3rd, 2010, and all of the items have been received and delivered, at no additional charge, in my 9th floor condo.
Billing occured as per quote and only when the items were shipped.
What an outstanding experience!!! I will definitely use Quality Bath again as I remodel my two other bathrooms. |
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| Reviewed on: 2/1/2010 By Kathryn A.
from TX |
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excellent customer service |
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Not only did they provide the best price online, they were soooooo nice! I miscounted and had to order extra knobs a few days later. They honored the sale price even though the sale was no longer on, and they shipped them for free. They were just great. I will use them for all my hardware needs! |
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| Reviewed on: 1/29/2010 By Sally Jorgensen
from |
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Pleased with the service |
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Based on my experience during the ensuite remodel, Quality Bath would be my choice to source things should I ever decide to re-do the downstairs bathroom (heaven forbid). Great selection and price, fast shipping, and very good communication when one item had to be back ordered. It was a pleasure doing business.
Sally |
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| Reviewed on: 1/28/2010 By Carol Archambault
from RI |
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kitchen sink |
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Great service. everything arrived on time and in perfect condition.
The prices were the lowest and everything was in the same place.
The people were great to deal with |
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| Reviewed on: 1/27/2010 By Jeff
from CO |
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Blanco granite composite sink |
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The order went through quickly and was delivered in less than a week. It was packaged very well and arrived in perfect condition. I'll be back! |
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| Reviewed on: 1/24/2010 By Robyn Howell
from |
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Great Site, Great Price, Great Serviice! |
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We were very nervous about ordering a (Blanco)silgranite sink over the internet (fearing shipping damage). Quality Bath's prices were much better than local stores-so decisionn was made. QB customer service was available, helpful & reassuring. The sink arrived when promised, and was packed very well. We are very pleased thus far, & will reccommend this site to friends & family. Thank you Quality Bath! |
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| Reviewed on: 1/20/2010 By Gillian
from NY |
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Bathroom Vanity |
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I ordered a bathroom vanity ($3000.) over the phone after seeing it on the internet from QualityBath. The representative was very professional and did help me with a discount on the item. They also informed me that it would take approximately 2 weeks for me to receive the item, due to the fact the vanity is coming from Texas. I did receive the vanity in less than two weeks and it was packaged nicely. The driver who delivered the item was very courteous. I did open the box and the vanity was not damaged. I would order again from this company. |
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| Reviewed on: 1/8/2010 By Bruce
from TX |
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Great place to shop |
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I saved $100 over other lowest internet price on a Whitehaus pot filler. Needed it in a hurry but it was out of stock, they said there was a 3-5 day lead time. I had it in hand 4 days after ordering. Will buy from again. Thanks |
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| Reviewed on: 1/7/2010 By elizabeth b
from VA |
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kitchen sink |
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I needed a sink for some renovation and found the perfect one and ordered it. Within 1 day, quality sink notified me that it was not made anymore. The representative then spent time with me and we found a similar one with the exact measurements and price.
This was 2 days ago. I got an email that the sink was shipped and it just arrived, within 2 days. The sink is in perfect condition.
I give this company 5 stars and the highest recommendation for customer service, price and delivery. |
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| Reviewed on: 1/6/2010 By Tammy
from International |
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Bath Hardware |
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This site has been great, quick shipping, easy online purchasing with good purchase confirmations.
Thank you. |
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| Reviewed on: 12/29/2009 By D. Weber
from OK |
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hitchcock-Butterfield 322500 |
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Thank you,
The mirror arrived in excellent condition. I am very pleased with the quality and beauty. Very impressed with the packaging. We will use your company again. Thank you |
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| Reviewed on: 12/21/2009 By Steve & Susan Perkins
from PA |
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Cascade Brand Faucets and Accessories |
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We chose products that could not be seen in a showroom so we were weary, but the Cascade products are very high quality, and, Mimi, the Quality Bath rep was a big help in walking us through the process of choosing all the necessary plumbing parts. We are very pleased! |
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| Reviewed on: 12/10/2009 By Robin Godfrey
from WA |
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I was very happy with my order, delivery and price. The first email I got was to say there was a lead time of 4 to 6 weeks. I received another email prior to 4 weeks saying my item was shipped and when I would receive it. Everything worked out well. |
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| Reviewed on: 12/9/2009 By Jane Jagger
from NY |
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Another Delightful Experience |
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I had a great experience back in 2006 working with Quality Bath and a repeat for this year's order for a master bath. From the first queries on products to the final delivery the service was prompt and polite. Quick shipping on in-stock items, the best prices around and I was kept informed about lead times on special orders. Quality Bath also has the friendliest & most efficient customer service staff. Thanks everybody for making so easy! |
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| Reviewed on: 12/8/2009 By Fred
from AZ |
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Great Selection, Price, and Delivery - Blanco Sink |
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This was my first time shopping with Quality Bath and I will be coming back for more! They had the full line of Blanco kitchen sinks we were looking for at unbeatable prices. The sink we chose arrived in perfect condition. It was very well packed with styrofoam forms and expanding foam and included mounting clips.
The internet purchase was very easy and straightforward. A prompt acknowledgement of my order was sent to me via-email and a followup e-mail was sent with the tracking number once it shipped.
Could not ask for a smoother transaction. Thank you Quality Bath! |
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| Reviewed on: 12/6/2009 By Victoria F Lollis
from NC |
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Quality Bath and Suneli Vanity are Wonderful |
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I am so pleased with the two Suneli vanities that I ordered from Quality Bath. The vanities are even more beautiful in person. One vanity top was damaged during shipment by freight. I called Quality Bath and they were so kind and quick to have a replacement sent out at no charge. They were easy to get in contact with and were great about sending a follow up email. I will certainly recommend Quality Bath to my family and friends...and look forward to doing business with them in the future. |
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| Reviewed on: 12/3/2009 By Jen
from CA |
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Amazing Customer Service! |
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I worked with Sara on ordering some faucets for our new house and she provided the best customer service I could possibly ask for. The product came in a timely manner, she followed up consistently to make sure everything was okay, and overall, the whole experience was a perfect 10. Thank you, I highly recommend Quality Bath!!! |
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| Reviewed on: 12/2/2009 By
from NJ |
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Great Transaction |
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Easy, Fast, Great Price
What else can I say. |
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| Reviewed on: 11/24/2009 By Donna DeVito
from MA |
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great site |
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great prices,quick delivery and immediate customer care response |
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| Reviewed on: 11/24/2009 By Brina
from NY |
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Amazing! |
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I have been working with Mimi to obtain all my kitchen and bathroom plumbing supplies. Mimi is amazing!!! She went above and beyond the call of duty. Plus, all her prices were the best prices by far! I really appreciate all her hard work and would definitely use the website again! Thank you Mimi!
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| Reviewed on: 11/23/2009 By Mike Allison
from NC |
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Blanco Sink and Drain Assemblies |
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After receiving a cracked Blanco Silgranit sink from another supplier and not getting prompt resolution on the return, I contacted Quality Bath. The staff was most helpful, readily available, and answered all questions regarding the product and the delivery. All came exactly as promised. We did have one knob on the remote drain assembly that was scratched. Quality Bath personnel jumped on the problem and very promptly shipped the replacement. It was a pleasure doing business. By the way, the cracked sink is still in the box in my driveway and American Express and the other supplier are still discussing. |
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| Reviewed on: 11/22/2009 By Nancy Dotson
from CA |
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Elkay Sink and Winterhaus Faucet |
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I can't believe how easy ordering on-line was, the rep that helped me couldn't have been nicer or more helpful. I shopped all over my local area, and couldn't find any sink, or faucet that would work for my kitchen remodel, so I started looking on-line. Your business had such an easy website to navigate, terrific prices, I literally got the sink for free, retail at home would have doubled what I paid. I received the merchandize much quicker than I expected and both packages arrived together, and in perfect condition. Your company took a lot of stress out of this remodel project. Thanks so much... |
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| Reviewed on: 11/18/2009 By Georgiana
from CA |
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Home Remodel |
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I used Quality Bath 5 years ago and they were terrific then. I am remodeling another home and am working with Alan to get ALL my faucet and steam shower products. He was patient, knows his products and extremely helpful. They also have great prices!!! |
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| Reviewed on: 11/15/2009 By Mike McGrath
from MA |
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Houzer Sink |
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Great experience so far. Delivery was ahead of schedule and the sink looks great. Even included the drain which other sink companies charge extra for.
Thx again. |
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| Reviewed on: 11/12/2009 By Debra
from VA |
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Runbinet faucet |
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When my faucet shipmet was delayed due to the manufacturer, the rep I tlaked to was very helpful. I would order again from Quality Bath for this reason, and because they have a lot of products I cnanot find elsewhere. |
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| Reviewed on: 11/12/2009 By Jon
from UT |
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Great Service |
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I am extremly pleased with my purchase at Quality Bath. Items were expertly double boxed & shipped UPS. They arrived in perfect condition. Delivery time was as promised. They also were nice on the phone when I had additinal questions. Quality Bath is a Honest Internet Business. Thanks !!! AAA+++ |
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| Reviewed on: 11/9/2009 By Maria Mancini
from CT |
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Extremely Pleased with Quality Bath |
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We are building our dream home and have never ordered anything online before, so this was a huge purchase for us. We ordered three kitchen sinks with grids, and a double person air tub. We saved over $600.00 by ordering through Quality Bath. The discount they offer, along with the no taxno shipping is a huge savings. I was very pleased with Mimi in customer serviceshe took her time with me while I was ordering, and went out of her way to help me. She never once hurried me and was very professional. She assured me we would be happy with our order and informed me of the policy and procedures of the company. My entire order was received in just 7 days and everything was shipped and packaged perfectly!! Thank you Mimi and Quality Bath for a great experience. I will definitely be doing more shopping with you and will highly recommend your company to family and friends!!!!!! |
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| Reviewed on: 11/5/2009 By john ellington
from NC |
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Corner Bar/Prep Sink |
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Ordered Friday received on Wednesday. Perfect service. |
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| Reviewed on: 10/31/2009 By glenda crouch
from VA |
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maxx tub |
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I recently ordered my Maax Jacuzzi tub from Quality Bath.I had shopped locally for this item & had done a lot of research. I was very skeptical about ordering online. This was a wonderful shopping experience. The customer service rep was knowledgable & did an outstanding job. My tub came to my door within the timeframe that I was told it would be delivered. Oh, and the price allowed me to order optional lighting for the tub.Your company did an outstanding job. Thank you!!! |
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| Reviewed on: 10/28/2009 By Dennis Edgerley
from CA |
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Quality service |
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I would not hesitate to reccommend Quality bath. Although the sink that I ordered arrived broken (not their fault), they handled the problem efficiently and I am very pleased with the replacement product. Their prices are lowest I found, phone support is polite and fast. I will definately use Quality Bath for any future plumbing needs. |
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| Reviewed on: 10/27/2009 By Don McBroom
from AZ |
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I'll Be Back! |
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The whole QualityBath experience was quite impressive. The sales staff was knowledgeable, efficient, and pleasant to deal with. It is refreshing to do business with a company that exemplifies customer service.
The selection of products, the easy to navigate Web site, and the competitive prices combine to make this company a "keeper".
Parts we ordered were for our master bath, and there is no doubt that we'll be returning to QualityBath in the near future when we redo our other bathroom.
Thanks to you all! |
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| Reviewed on: 10/21/2009 By Terry
from WI |
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Farmers sink |
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Sink arrived in a timely fashion and in great shape very impressed and faucet is on the way. Communication is an A+ with QB. Will do buisness with again. |
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| Reviewed on: 10/19/2009 By Jeff Saltzman
from CA |
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Swash 800 |
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The Swash 800 is a fantastic machine! Turns a "regular" toilet into something from the future just amazing. Easy installation and perfect service for more than a year. Quality Bath offered the best price I could find by a wide margin, and I was very happy with customer service after calling with a question surprised to find myself speaking with a courteous, well-informed representative right away. |
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| Reviewed on: 10/13/2009 By peter spitalny
from NY |
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customer service and pricing |
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I spent hours working with a show room in Albany NY. I just happenned upon Quality Bath's web site when I was checking a specific bath item. I decided to call and spoke with one of the most knowledgable and helpful sales peolpe that I have ever dealt with.She was enthusiastic in her approach and offerred suggestions about optional products that I had not cnsidered. She went out of her way to make a call to one of the manufacturers to check on a technical issue on a whirlpool tub that I was looking at. I thought that I had received reasonably competitive pricing with the local distributor, however Quality Bath was able to save me close to $1000 on a $7000 order. This additinal 15% savings was a real bonus. I will not hesitate to highly recommed dealing with Quality, given the opportunity I certainly will again. Their name speaks for itself. |
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| Reviewed on: 10/2/2009 By Darlene and David
from FL |
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Fantastic service |
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I just wanted to say, we received outstanding service from Molly at Quality Bath. We ordered a number of items for remodeling our bath. One item was back-ordered from the manufacturer and Molly went out of her way to find another supplier where it was in stock so we would not have any delay in our project. Quality Bath will be my supplier of choice from now on! |
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| Reviewed on: 10/2/2009 By Gerard Conway
from NY |
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Esther the Great |
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As a senior Manager in the Hospitality field I understand the value of customer service. Esther is at the top of her game and was instrumental in the decision for me to buy my Grohe products through Quality Bath.
Thanks Esther your the best ! |
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| Reviewed on: 9/28/2009 By andrea scarry
from PA |
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one site for all your needs |
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Thanks quality bath for Esther the salesperson who helped choose merchandise for an addition of a master bath. If she didn't have the answer to a question she researched it and called back with an answer. She beat everyone else in price comparison!!!! I ordered almost everything I needed to put in my new bathroom and received confirmations each time an item was shipped out. This was a big plus because this addition is at another location and my builder was receiving all my items. It was a pleasure working with you Esther! I certainly will use you again and let other people know about your website!!! |
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| Reviewed on: 9/24/2009 By Rich F.
from CT |
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exceeded my expectations |
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Usually when a site offers you something at such a great discount you begin to wonder about its customer service, authenticity, etc. Which is exactly how I felt when I came upon Quality Bath ... and I pleased to say I was pleasantly surprised: they don't just provide a great deal, they are a great company to do business with. I had several special requests for my order, and every one of them went off without a hitch. The people on the phone are exceedingly nice, and they follow through on everything they promise. |
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| Reviewed on: 9/22/2009 By Michael Jackson
from NY |
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SPECTACULAR |
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I found QualityBath by accident, on line, and subsequently placed orders totaling over $9800. From day one, Sara Kugler in their customer service department has been incredible, from timely answers and follow up to completion of order. I have never had a more satisfactory experience in any retail or wholesale environment. |
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| Reviewed on: 9/17/2009 By Tin Lai
from CT |
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The Best of the Best |
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You come to the right place for all the gadgets you need for the bathroom and kitchen. Sales here are extremely nice and very patience. I certainly will be back to shop again, and will recommend QualityBath to all my friends.
Tin |
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| Reviewed on: 9/8/2009 By Alicia Balsera
from FL |
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Before & After |
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The customer service provided by Esther after purchasing has been as excellent as the support I received while ordering. Her expert knowledge of the trade assisted me during the latter, while her responsiveness to my needs (after sales) was prompt and helpful. |
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| Reviewed on: 9/7/2009 By J Christopherson
from NE |
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Granite Sink |
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I am a first time customer and very happy! Glad to buy from a dealer at a great price. I ordered on Monday morning and my sink arrived on Friday afternoon. Customer service was helpful in getting me the right black sink stoppers to match my sink. I will recommend you and order from you again without hesitation. Thanks Quality Bath! |
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| Reviewed on: 9/3/2009 By P. Sharma
from PA |
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Excellent service prompt delivery! |
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We ordered two faucets and two soap dispensers. Customer service was excellent and shipping was prompt! I will be buying from Quality bath again when we do our bathroom remodel. |
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| Reviewed on: 9/2/2009 By Barb Hobbs
from DE |
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Quality is the correct adjective |
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I am a new customer and a future customer. I required a lot of assistance re-doing my bath and the very patient and very skilled SARA made certain that this process was painless. I've not dealt with a company as customer-oriented as Quality. I ordered the right items at the right price and delivered so quickly that my project is an immediate go. I knew the status of my order without to ask. Ordered tub, vanity, sink, faucets and accessories on 8.20 and everthing is here on 9.02. Thank you, Sara |
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| Reviewed on: 8/26/2009 By M. Fuentes
from NY |
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thank you! |
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I purchased the dreamline DLVRB-133 sink set and it's beautiful! I just ordered it and got it so quickly. Great service, got e-mail status of my order and tracking # etc. The trucker called before arriving. He was very nice and actually cautious about safety since I live on a busy service road next to a major highway he parked around the corner. I never had a delivery driver do that before. The quality is amazing! I only wish you offer 0% financing for a few months so I can order more stuff since I am moving to a new home and buying everything new. This is the way to run a business. Your customer service is awesome. Thank you, thank you and thank you!! |
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| Reviewed on: 8/21/2009 By Kelley
from PA |
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Bar sink |
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Very happy with Quality Bath prices and selection. I recieved my merchandise in two days! No delivery charge or sales tax. I will definitely shop with you again and recommend your web site. |
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| Reviewed on: 8/16/2009 By Fred
from OR |
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Great No Surprises |
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Bought a Blanco sink, shipped the next day, arrived in Oregon 7 days later as promised in good shape. Great price and service. Good store |
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| Reviewed on: 8/12/2009 By me oconnor
from CA |
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quick and efficient service |
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Very fast service. Great prices. I mistakenly ordered the wrong finish on one size handle (we ordered 4 different sizes) and when i received my order, it had been corrected. i appreciate the attention to detail- saving me restocking fees and reorder. |
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| Reviewed on: 8/12/2009 By Pam Schwebach
from IA |
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Exactly as I wanted |
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We ordered a mission style vanity, linen closet and mirror (Fairmont Designs) from QB 3 years ago. My husband called here first to ask some questions. The lady on the other end was very helpful I was skeptical about ordering off the internet but when it arrived it was exactly what I wanted. The wood was beautiful and the drawers were flawless. 3 years later I still love it. |
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| Reviewed on: 8/7/2009 By David
from NY |
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Speed, Service, and Satisfaction – Wonderful!!! |
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I have been working with Mimi to obtain various supplies and the quality of customer service is amazing. She researched items for me, suggested substitutes, and delivered results on-time and at a great price. Each time I call – she knows the status in a matter of moments! I know I would not have been able to obtain the materials from my original source within the timelines needed so you saved me a huge headache. I really appreciate it and will be coming back in the future and recommending you to all my friends! |
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| Reviewed on: 8/5/2009 By Jennifer Cochran
from LA |
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Great Great Great Service |
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I was told there was a two week lead time for item. When contacted Quality Bath they made a few phone calls and got my item out the same day! Very pleased with the service and will buy from them in the future. |
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| Reviewed on: 8/5/2009 By Ken
from PA |
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Great Service! |
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I have ordered from Quality Bath on three separate
occasions & have had great service each time!
Orders have been filled & received promptly.
Will continue to order from them. |
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| Reviewed on: 7/30/2009 By Linda
from GA |
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Bathroom Vanities |
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I had a superior experience with Quality Bath. I asked for a quote and availability on the two bathroom vanities that I was interested in. They responded quickly and answered all my questions. I ordered them on Tuesday and received them the following Wednesday. They arrive undamaged and they are beautiful. It is difficult to order a piece of ornate furniture from a picture, especially the finish on the piece. I spent over $3,000 and I am as happy as can be with my purchase. I would order again from Quality Bath. |
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| Reviewed on: 7/22/2009 By Patty
from NY |
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Excellent Customer Service |
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I was trying to put together a shower system, but I was not sure about all the necessary parts. The customer service was AMAZING! Mimi stayed on the phone with me for almost an hour and a half and we were able to design exactly what I wanted! And they were able to get it delivered to me in time! I will recommend qualitybath.com to everyone! |
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| Reviewed on: 7/20/2009 By Robert Basselgia
from PA |
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Very satisfied. |
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Ordered SaniBest with white elongated toilet and Toto soft close toilet seat online Sunday evening July 5.
The order was shipped Monday and received Tuesday July 7.
The seat was backordered and received about a week later.
I was pleased with the holiday discount.
All goods were received via UPS and in good condition.
My basement bathroom is framed out and wired and rough plumbed and the ceramic tile floor will be installed tomorrow. The drywall will then be installed and finished by the end of the week. Final installation and plumbing will be done early next week.
I will update when the project is completed.
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| Reviewed on: 7/14/2009 By Thomas, Wappingers Falls
from NY |
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Don't look anywhere else |
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I'm in the process of a home built and the contractor wanted to charge me $750 for the kitchen cabinet handles I wanted. I ordered the handles from Quality Bath. I was a little hesitant because Quality Bath sold the handles for 70% less . I received my order in two days and there the exact handles. I will only use Quality Bath going forward for all my Kitchen & Bathroom needs. |
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| Reviewed on: 7/12/2009 By LORRAINE BLANKENSHIP
from OR |
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ELKAY GRANITE SINK |
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WE ARE VERY PLEASED WITH OUR SINK! WE REMOVED A PRE-EXISTING sink and replaceed it with the granite. THE FIT WAS PERFECT AND IT LOOKS FABULOUS WITH OUR GRANITE COUNTER TOP! |
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| Reviewed on: 7/2/2009 By Dan
from TN |
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Very pleased with my new faucet. Good price and very timely delivery. Plan to shop here again. Thanks. |
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| Reviewed on: 6/30/2009 By Debi
from TX |
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Excellent service and pricing |
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I located a vanity locally, but it was well over my budget. Quality Bath listed the same piece for over $1,000.00 less, and offered free shipping. The vanity arrived promptly, as promised, in perfect condition. I would not hesitate to purchase form them again or recommend them to anyone. Thanks for your great service. |
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| Reviewed on: 6/26/2009 By Richard Cook
from MO |
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Flat Black Large Basket Strainer & Disposal Flange/Stopper |
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After looking and looking locally, we were thrilled to find a flat black strainer and flange that matched the look of our new Swanstone Granite sink. Quality Bath customer service reps were very helpful and order was delivered to our door in a little over 1 week. We were thrilled to get the look we wanted fast and at a good price instead of settling for the shiny black plastic sold in stores in our area. |
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| Reviewed on: 6/18/2009 By Heather
from MA |
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sink and tank topper |
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We are quite satisfied and happy with our purchase of the Madison Dark Cherry vanity and the Windsor Tank Topper in Dark Cherry. They look great in our newly tiled bathroom. The products are high quality. The service was excellent. Will spread the word to my friends who are building a home this summer. Thanks so much! |
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| Reviewed on: 6/12/2009 By George
from NY |
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